Find everything you need for home upgrades at Lowe’s in Riverside, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some customers praise helpful staff, many report rude or unapproachable employees and long wait times for assistance.
Product Availability
Customers appreciate the variety of products available, but there are frequent complaints about items being out of stock or discrepancies between online and in-store inventory.
Store Cleanliness
The store is generally reported as clean and well-stocked, although there are consistent complaints about the condition of the restrooms.
Pricing Issues
Some customers find prices reasonable, but others express frustration over perceived deceptive pricing practices and high costs compared to competitors.
EO
Ed O'Hara
4 days ago
1.0
Horrible, what a waste of time. Out of the 4 items that showed in stock I went to buy only one was in stock.
OG
Omar Gomez
5 days ago
3.0
I don’t understand why some workers get mad when you ask them questions , as if they are overwhelmed with customers(not).
RG
Rose Garcia
Jan 2, 2026
5.0
Went plant hunting in the clearance section and found a beautiful Myrtle tree for 25 dollars, a steal if you ask me!! The tree was big so I was required to ask for assistance to put in my car, and to the rescue came JT (maybe JC), I can’t remember exactly. Regardless, he was amazing in helping me out. He truly went above and beyond to help me get that tree in the car. Thank , thank and thank you!!!!! Employees of that caliber elevate any company.
CJ
Caitlin Jonker
Dec 31, 2025
1.0
Went in to pickup a few small items. 3 associates were on the hardware aisle and one of them asked if I needed help finding anything. I said I was looking for thumb screws and jam nuts. The old man approx 60 years old told me he had never heard of a jam nut and proceeded to tell me I was making it up. I told him nevermind, I will find it myself. He continued saying people make stuff up all the time. Dude, it was on the website. He said website is different from in store. But, it is listed as in store. During this conversation, I am looking at all the banks of drawers trying to find the section that would have what I am looking for. I finally had to tell him that I am done with this conversation and have a good day.
The associates have handheld devices to look up items. Why didn't he do that? Why continue a conversation claiming the customer is making stuff up? Guess what, I found it in the drawer labeled specialty nuts.
JD
Jennifer Diouck
Dec 7, 2025
4.0
This Lowe's is okay sometimes I still feel like they're judging me like I'm some Grammy homeless woman when I'm actually electrician. I thought it was kind of pathetic that had problems with the online order and in store could not help you you have to call online. Had a $1,800 delivery that no one wanted to be bothered with they delivered it to the wrong address. But sometimes Lowe's has items I can't find at home Depot so I end up there. Their computer system is not as good as home depots sometimes I have to go find the receipt cuz they swear I didn't buy it and can't look it up on my card. But there are people do seem to be a little bit more helpful than a home Depot where they avoid you like a cluster of grapes with orange aprons on Don't want to do anything but collect a check.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Riverside, CA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Riverside, CA?
The store is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM. Note that holiday hours may vary.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are available at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are installation services offered at Lowe's in Riverside?
Yes, Lowe's provides a variety of installation services including appliances, cabinets, flooring, lighting, HVAC, and many more.
Does Lowe's Home Improvement support environmentally-friendly practices?
Yes, they offer recycling services for electronics, light bulbs, and batteries, and have easy returns and exchanges policies.
What nearby restaurants can I visit around Lowe's in Riverside?
Nearby restaurants include Popeyes® Louisiana Kitchen for fast chicken meals, Panda Express for Chinese fast food, and Capriotti's Sandwich Shop for American sandwiches.
Are there any nearby services for key and lock needs near Lowe's?
Yes, Minute Key and minuteKEY are nearby locksmith services that can help with your key and lock requirements.
What nearby places can help with propane supply or lawn care near Lowe's?
Blue Rhino Propane Exchange provides propane supplies, and Omega Lawn Care offers gardening services close to Lowe's.