Lowe's Home Improvement

4.1
2777 reviews

About

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Find everything you need for home upgrades at Lowe’s in Riverside, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
9851 Magnolia Avenue, Riverside, CA
92503, United States

Hours

Reviews

4.1
2,661 reviews
5 stars
1,466
4 stars
598
3 stars
238
2 stars
107
1 star
252

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise helpful staff, many report rude or unapproachable employees and long wait times for assistance.

Product Availability

Customers appreciate the variety of products available, but there are frequent complaints about items being out of stock or discrepancies between online and in-store inventory.

Store Cleanliness

The store is generally reported as clean and well-stocked, although there are consistent complaints about the condition of the restrooms.

Pricing Issues

Some customers find prices reasonable, but others express frustration over perceived deceptive pricing practices and high costs compared to competitors.
  • EO
    Ed O'Hara
    4 days ago
    1.0
    Horrible, what a waste of time. Out of the 4 items that showed in stock I went to buy only one was in stock.
  • OG
    Omar Gomez
    5 days ago
    3.0
    I don’t understand why some workers get mad when you ask them questions , as if they are overwhelmed with customers(not).
  • RG
    Rose Garcia
    Jan 2, 2026
    5.0
    Went plant hunting in the clearance section and found a beautiful Myrtle tree for 25 dollars, a steal if you ask me!! The tree was big so I was required to ask for assistance to put in my car, and to the rescue came JT (maybe JC), I can’t remember exactly. Regardless, he was amazing in helping me out. He truly went above and beyond to help me get that tree in the car. Thank , thank and thank you!!!!! Employees of that caliber elevate any company.
  • CJ
    Caitlin Jonker
    Dec 31, 2025
    1.0
    Went in to pickup a few small items. 3 associates were on the hardware aisle and one of them asked if I needed help finding anything. I said I was looking for thumb screws and jam nuts. The old man approx 60 years old told me he had never heard of a jam nut and proceeded to tell me I was making it up. I told him nevermind, I will find it myself. He continued saying people make stuff up all the time. Dude, it was on the website. He said website is different from in store. But, it is listed as in store. During this conversation, I am looking at all the banks of drawers trying to find the section that would have what I am looking for. I finally had to tell him that I am done with this conversation and have a good day. The associates have handheld devices to look up items. Why didn't he do that? Why continue a conversation claiming the customer is making stuff up? Guess what, I found it in the drawer labeled specialty nuts.
  • JD
    Jennifer Diouck
    Dec 7, 2025
    4.0
    This Lowe's is okay sometimes I still feel like they're judging me like I'm some Grammy homeless woman when I'm actually electrician. I thought it was kind of pathetic that had problems with the online order and in store could not help you you have to call online. Had a $1,800 delivery that no one wanted to be bothered with they delivered it to the wrong address. But sometimes Lowe's has items I can't find at home Depot so I end up there. Their computer system is not as good as home depots sometimes I have to go find the receipt cuz they swear I didn't buy it and can't look it up on my card. But there are people do seem to be a little bit more helpful than a home Depot where they avoid you like a cluster of grapes with orange aprons on Don't want to do anything but collect a check.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.