Extra Space Storage

4.6
442 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3111 3rd St in Riverside, CA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3111 3rd St, Riverside, CA
92507, United States

Hours

Reviews

4.6
442 reviews
5 stars
372
4 stars
19
3 stars
10
2 stars
5
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Julio and Lauren, received high praise for their helpfulness, professionalism, and friendliness, contributing to a positive customer experience.

Facility Cleanliness

The storage facility is consistently described as clean and well-maintained, enhancing customer satisfaction.

Pricing Concerns

Several customers expressed dissatisfaction with frequent and significant rent increases, suggesting a need for better pricing policies for long-term renters.

Security Issues

There are reports of break-ins and concerns about security measures, leading some customers to feel unsafe about storing their belongings.
  • ME
    Maria Elena
    Dec 27, 2025
    5.0
    Will at extra space is wonderful! Very warm, easy going and inviting. He provided great customer service. Overall, a very pleasant experience.
  • EG
    Evonne Gomez
    Dec 27, 2025
    5.0
    Will was very helpful and informative on the different sizes of the units. He also had great customer service and broke everything down for us. Thank you Will!
  • MR
    Maria Ruvalcaba
    Dec 27, 2025
    5.0
    I called and spoke to Will. He was very kind and patient. All my questions were answered and my issue was resolved. He also helped me navigate their app. Will has excellent customer service.
  • GH
    Glass Hole
    Dec 26, 2025
    5.0
    Great experience, lost my keys and got it dealt with the same exact day quick and easy 👍
  • AL
    Adrian Lara
    Dec 26, 2025
    5.0
    Haven’t had to speak to the staff too many times, but every time everyone has been very personable, helpful, and happy to speak to you, even when running into them in the units. This last time I spoke to Willie and proactively went above and beyond for me.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.