Don's Lock & Key

4.2
286 reviews

About

Locksmith
Locked Out? Lost Your Keys? Need Your Locks Changed? No Problem, Don's Lock & Key Is Just A Phone Call Away.

Location

Don's Lock & Key
3488 Arlington Ave Ste A, Riverside, CA
92506, United States

Hours

Reviews

4.2
286 reviews
5 stars
203
4 stars
30
3 stars
7
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the professionalism and kindness of staff, there were significant complaints about rude interactions and poor communication.

Service Quality

Customers reported a mix of experiences, with some highlighting quick and efficient service, while others faced issues with incorrect pricing and unsatisfactory results.

Pricing

Feedback indicated that while some found the prices reasonable, others felt they were overcharged or misled about costs.

Response Time

Several reviews noted quick response times for service requests, although there were instances of delays and missed appointments.
  • AT
    ashley tae
    Dec 25, 2025
    5.0
    Amazing customer service, my car got broken into on Christmas and AAA called Don's lock and key to help me. They gave me a call and I spoke with William who walked me through what the issues were with my ignition and how to get the right service to fix it. Even though their services were not needed, William took the time to explain everything to me and give me advice on what I should do next. I really appreciate the extra effort and kindness and it shows the amazing professionalism of this company. I will be recommending them to everyone.
  • ML
    Ms Lisa
    Nov 29, 2025
    5.0
    Dan’s Locking Key is truly top-tier. From the moment I called, they were quick, professional, and extremely reliable. The service was efficient, the pricing was fair, and the communication was excellent the entire time. It’s rare to find a company that is both skilled and genuinely cares about its customers, but Dan’s Locking Key absolutely delivers. I highly recommend them to anyone in need of locksmith services, this is the kind of business you can trust without hesitation. Sam, our technician, went above and beyond for us when we needed it most, and we are deeply grateful for his professionalism and kindness. If you ever find yourself in a tough situation, pray that you get a technician like Sam, he is truly exceptional.
  • JL
    Jamie Lane
    Oct 1, 2025
    5.0
    Cannot say how much we appreciate Don's Lock and Key. Has always been on time and handled every need we have at the dealership. Thank you for such good customer service Don!
  • IJ
    Irwin Jimenez
    Sep 29, 2025
    1.0
    No answer...
  • DG
    david glenn
    Aug 20, 2025
    5.0
    Horrible parking good people good price

Frequently Asked Questions About Don's Lock & Key

What services does Don's Lock & Key offer?

Don's Lock & Key provides locksmith services including emergency lockout assistance, key replacement, and lock changes.

What are the operating hours of Don's Lock & Key?

Don's Lock & Key is open Monday through Friday from 8:30 AM to 5:00 PM and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.