While many customers praised the professionalism and kindness of staff, there were significant complaints about rude interactions and poor communication.
Service Quality
Customers reported a mix of experiences, with some highlighting quick and efficient service, while others faced issues with incorrect pricing and unsatisfactory results.
Pricing
Feedback indicated that while some found the prices reasonable, others felt they were overcharged or misled about costs.
Response Time
Several reviews noted quick response times for service requests, although there were instances of delays and missed appointments.
AT
ashley tae
Dec 25, 2025
5.0
Amazing customer service, my car got broken into on Christmas and AAA called Don's lock and key to help me. They gave me a call and I spoke with William who walked me through what the issues were with my ignition and how to get the right service to fix it. Even though their services were not needed, William took the time to explain everything to me and give me advice on what I should do next. I really appreciate the extra effort and kindness and it shows the amazing professionalism of this company. I will be recommending them to everyone.
ML
Ms Lisa
Nov 29, 2025
5.0
Dan’s Locking Key is truly top-tier. From the moment I called, they were quick, professional, and extremely reliable. The service was efficient, the pricing was fair, and the communication was excellent the entire time. It’s rare to find a company that is both skilled and genuinely cares about its customers, but Dan’s Locking Key absolutely delivers. I highly recommend them to anyone in need of locksmith services, this is the kind of business you can trust without hesitation.
Sam, our technician, went above and beyond for us when we needed it most, and we are deeply grateful for his professionalism and kindness. If you ever find yourself in a tough situation, pray that you get a technician like Sam, he is truly exceptional.
JL
Jamie Lane
Oct 1, 2025
5.0
Cannot say how much we appreciate Don's Lock and Key. Has always been on time and handled every need we have at the dealership. Thank you for such good customer service Don!
Don's Lock & Key is located at 3488 Arlington Ave Ste A, Riverside, CA 92506.
Which payment methods are accepted at Don's Lock & Key?
They accept American Express, Check, Discover, MasterCard, and Visa as payment options.
In which areas does Don's Lock & Key provide service?
Don's Lock & Key serves multiple areas including Riverside, Long Beach, Moreno Valley, Huntington Beach, Bellflower, Corona, Compton, Norco, Cerritos, Los Alamitos, Downey, Norwalk, San Bernardino, Perris, and Redlands in California.
What nearby dining options are available near Don's Lock & Key?
Near Don's Lock & Key, you can find dining options such as MOD Pizza, Del Taco, Freshii, SUBWAY, Philly's Best Cheesesteaks, and Starbucks, perfect for grabbing a meal before or after your visit.
Are there any nearby automotive service centers near Don's Lock & Key?
Yes, nearby automotive services include Caliber Collision, Cruzen Auto, Valvoline Instant Oil Change, Oil Changers, US Autocare, and Friendly Automotive Service Technicians, useful if you need vehicle-related services alongside locksmith assistance.
Which nearby stores could be convenient for customers visiting Don's Lock & Key?
Nearby stores such as 99 Cents Only Stores, Dollar Tree, PPG Paints - Riverside Paint Store, and Carpet Emporium & Flooring provide shopping options.
How can customers contact Don's Lock & Key for locksmith needs or emergencies?
Customers can contact Don's Lock & Key by phone at +1 951-682-6060 or via email at donslocksmith@gmail.com.