Location.com logo
Extra Space Storage
Brand Certified

Extra Space Storage

4.9
(1322 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3285 N Locust Ave in Rialto, CA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, alarmed units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
3285 N Locust Ave, Rialto, CA
92377, United States

Hours

Reviews

4.9
1,322 reviews
5 stars
1,274
4 stars
30
3 stars
7
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Holly received numerous accolades for her exceptional customer service, being described as friendly, helpful, and knowledgeable.

Cleanliness

The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with sudden rent increases after promotional periods, indicating a potential issue with pricing transparency.

Overall Experience

Most reviews reflect a positive overall experience, with many customers recommending the facility for its service and environment.
  • DL
    Donna Luna
    Feb 23, 2026
    5.0
    Holly in front office goes above and beyond to help. I'm out of state and she's been do kind and helpful.
  • JL
    Jay Lara
    Feb 20, 2026
    5.0
    I currently have 2 storage units with extra space and I did everything online without having to go in person when I first reserved my units. Recently my rate went up with out me noticing because I have autopay, but I went in and spoke with Holly at the front desk and she was able to help me without hesitation and was a ton of help I was out within 5 minutes. Great experience with them so far and glad I gave them a chance. Facility is always clean and my units continue to be as I left them. 👍🏽
  • AA
    Altravece Abreu
    Feb 17, 2026
    5.0
    I’ve been a customer since 22’. Everyone is consistent and nice. The facility is clean as well.
  • EB
    Eden Billings
    Feb 6, 2026
    5.0
    Holly made it a great experience. She explained everything very thorough. The facility is clean and well kept and I appreciated the tag on the door.
  • MR
    Melody Rojas
    Jan 26, 2026
    3.0
    Facility is secure and not too many bugs. My issue is they jack up the rent. I moved in in June at $138 plus taxes, admin, blah blah so $152 per month and it was buy one get one either free or 50% off but by October they had jacked up the rent to $220 per month! Thats ridiculous. I feel like it was a total bait and switch and they knew they were going to jack up the rent so why not make it more expensive to begin with rather than reeling me in and then raising it. Then I move out all my stuff and tell them on Friday im planning on moving out and I call them so I dont owe another month and am told $15 she asked if i want to pay right then, i said no, i want to make sure im moved out before i pay, she says ok. I called and left a message as soon as i moved out and get a call today and they say since the office is closed Sunday they all of a sudden cant backdate me so instead of a $15 final bill im stuck with a $30 final bill. Beware of this before you move in.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: