Extra Space Storage

4.9
795 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 871 Willow St in Redwood City, CA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, personal access hour, security access to your floor only, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
871 Willow St, Redwood City, CA
94063, United States

Hours

Reviews

4.9
795 reviews
5 stars
753
4 stars
22
3 stars
5
2 stars
5
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Barney and Dave, for their helpfulness, professionalism, and friendly demeanor.

Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.

Efficiency

Many reviews highlight the quick and easy process for renting units and resolving issues, making the overall experience seamless.

Value

While most customers appreciate the reasonable prices, some expressed concerns about unexpected rent increases.

Accessibility Issues

There are reports of ongoing issues with the elevator, which has affected customer experiences negatively.
  • AS
    Ashley Stinson
    5 days ago
    5.0
    Barney was really helpful when we had to dispose of our elderly relative's stuff that she had stored for several years. He made the transaction very easy. The facility was well secured and clean, so everything was in great shape.
  • JO
    Joel Ortiz
    5 days ago
    5.0
    Great customer service.
  • AW
    Andrea WJ
    Dec 26, 2025
    5.0
    Mr. Barney was very warm and very professional. He was very helpful and understanding in finding and changing my unit. It was a pleasant experience.
  • FP
    Freddy Panozo
    Dec 18, 2025
    5.0
    Very satisfied with our experience, due to George and Barney. I was able to reserve and sign a lease within minutes. Fast, and friendly.
  • JJ
    Janice
    Dec 16, 2025
    5.0
    This is a great facility and I really appreciate the folks that work here and their professionalism. Jorge who signed me up and Barney who is the onsite manager. I moved from another facility/company and this is definitely a huge positive difference! Highly recommend.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.