Lowe's Home Improvement

4.0
2451 reviews

About

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Lowe’s in Redding, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1200 East Cypress Avenue, Redding, CA
96002, United States

Hours

Reviews

4.0
2,218 reviews
5 stars
1,076
4 stars
568
3 stars
256
2 stars
107
1 star
211

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some staff are helpful and friendly, while others are reported as rude or unresponsive.

Product Selection

Customers appreciate the variety of products available, but some express disappointment with limited selections in specific categories.

Delivery Issues

Numerous complaints about delivery delays and poor communication regarding orders, leading to frustration among customers.

Store Environment

Generally clean and well-organized store, but some customers noted it can feel understaffed and dark.

Positive Staff Interactions

Several reviews highlight positive interactions with knowledgeable and friendly staff, enhancing the shopping experience.
  • HS
    Harjinder Singh
    2 days ago
    1.0
    Customer service very bad at this store very very lazy employees specially mens very bad experience to shop here
  • BB
    Brett
    Jan 6, 2026
    1.0
    Just wondering if you have a regular cleaning routine for the bathrooms? If so, is it once a week or once a month?
  • DB
    Dee Brock
    Dec 24, 2025
    4.0
    looking for a planer and had a mixed experience. The store wasn’t busy at all, just me and one other person in the tool section yet I still wandered around for a while and couldn’t find the planers.A gentleman in the tool department (maybe late 50s) looked them up on his phone and told me exactly which aisle and bay they were in, and they ended up being about 10 feet away, which was helpful but also a little funny. Once I got there, there were only two types of planers, so the selection felt pretty limited for a store that size. Overall, the employee was polite and did point me in the right direction, but with how quiet the store was, a bit more guidance and a better planer selection would have made the visit much more helpful for a beginner like me.
  • EM
    Eric Marshall
    Dec 24, 2025
    5.0
    I bought a gas hot water heater and signed up for their Credit card. Saving $100!
  • KK
    Kari Kilpatrick
    Dec 9, 2025
    2.0
    Customer service lady in her 50s clearly doesn't want to be there. She took several minutes to slooowwly put on her apron, type in her login and fuss around ignoring customers to the point where her coworker asked if she was logged in yet. Fire her if she can't WORK.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.