Carol's Lock & Key

Reviews

• MB

  Matthew Brockman

  Apr 10, 2026
  5.0
  Our front door all of sudden locked my family out one day and after climbing through our window to get in we figured it was a bad latch. We called Carols and I was greeted by Vicki on the phone who helped me out. She was very polite and professional and got me in touch with Joel who came out to fix the issue. Joel was kind and friendly and explained what had happened to our latch. After he left the door failed again and so we have to replace the whole handle this time. There was a slight miscommunication, but Joel and Vicki handled it like professionals. They even comped the call out fee for having to come out again. I highly recommend these people! The have a customer first attitude that you don’t see nowadays.
• CS

  Cole Shipley

  Feb 9, 2026
  5.0
  I brought my ebike here because I lost my keys and had nothing for them to go off of. Vicky and Joel absolutely killed it and were able to get some made for me. Highly suggest using carols lock and key for any of your lock smithing needs!
• UU

  Unknown

  Jan 19, 2026
  5.0
  They were extremely quick getting to my house, friendly and professional. Definitely will use again.
• JA

  John R. Aye

  Oct 9, 2018
  4.0
  Excellent