Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Rancho Santa Margarita, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
30481 Avenida De Las Flores, Rancho Santa Margarita, CA
92688, United States
Hours
Reviews
4.1
1,108 reviews
5 stars
626
4 stars
233
3 stars
72
2 stars
42
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff, long wait times, and rude interactions.
Product Availability
Customers expressed frustration with product availability and order fulfillment issues, including delays and incorrect inventory information.
Staff Helpfulness
While some customers praised individual employees for their helpfulness, others noted a general lack of staff availability on the sales floor.
Store Cleanliness
The store was generally described as clean and well-organized, with a good selection of products.
Pricing
Some customers found prices to be higher than competitors like Home Depot, but others appreciated the sales and discounts offered.
- MMMarc Malsam6 days ago5.0I visited the Lowe’s location in Rancho Santa Margarita and it was incredibly clean, well organized, and fully stocked with merchandise throughout the store. Lately with very good offers
- NMNima MoazamiDec 27, 20251.0They never pick up the phone, which is very disappointing. Why have a phone number if it’s never answered to help customers?
- MBMadeleine BradleyDec 19, 20251.0Called twice today during business hours, phone rang for several minutes before being picked up and then immediately hung up.
- JJJeffDec 7, 20252.0Their business states that they’re open till 9 PM on Sundays on Google Maps, but they have a sticker on the door showing that they are closed at 8 PM on Sundays. Waste of my time.
- ZZzack zakiDec 6, 20251.0Very rude and unprofessional customer service at Lowe’s Rancho Santa Margarita today around 6 PM. This is not the first bad experience here. Management seriously needs to pay attention and monitor how employees treat customers. Completely unacceptable.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Rancho Santa Margarita?
You can find appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hand tools, home décor, kitchen and plumbing essentials, lumber, paint, patio furniture, power tools, refrigerators, storage solutions, and more.
What services does Lowe's Home Improvement offer?
Services include appliance installation, carpet installation, deck installation, door installation, flooring installation, generator installation, lighting installation, plumbing installation, and various other home improvement installations and repairs.
Does Lowe's in Rancho Santa Margarita offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What are the operating hours of Lowe's Home Improvement in Rancho Santa Margarita?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with some holiday hour variations.
How can I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
Can I return or exchange items at Lowe's Home Improvement?
Most items can be returned within 90 days. You can start a return online for orders from Lowes.com, or return in-store with proof of purchase at the customer service desk.
Are there nearby food options around Lowe's in Rancho Santa Margarita?
Yes, nearby restaurants include Wendy's, Luna Grill (Mediterranean), Tropical Smoothie Cafe, Happy Oasis, and Mimi Garden (Chinese cuisine) for a variety of dining choices before or after your visit.
What nearby services can assist with keys and locks near Lowe's?
Minute Key, KeyMe Locksmiths, and minuteKEY provide key and locksmith services conveniently near Lowe's Home Improvement, helpful for any lock or key needs while shopping.
Is there a grocery store near Lowe's in Rancho Santa Margarita?
Yes, Walmart Neighborhood Market and Big Lots are nearby and offer grocery and discount shopping, making it easy to combine errands in one trip.
What payment options does Lowe's accept?
Lowe's accepts payment by American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.