Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Rancho Cucamonga, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
11399 Foothill Boulevard, Rancho Cucamonga, CA
91730, United States
Hours
Reviews
4.2
1,746 reviews
5 stars
1,030
4 stars
382
3 stars
142
2 stars
58
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude or unprofessional.
Staff Availability
Customers frequently mention a lack of staff on the floor to assist, leading to frustration when seeking help.
Product Availability
Several reviews indicate issues with product availability, including out-of-stock items and poor quality of plants.
Checkout Experience
Many customers express dissatisfaction with the checkout process, citing long lines and a lack of cashiers.
- JMJUAN J Martinez1 day ago4.0Prices are better than Home Depot
- TDTwila Davis3 days ago5.0Very nice people way better than home depot. They thoroughly helped me
- RMRosabell M.Jan 5, 20263.0Bought a new washer and dryer online and the dryer was defective, went into the store to return it and get it replaced. To our surprise the store does not take online returns, basically all Lowe’s are disconnected from what the customer service told us. Home Depot doesn’t have this issue, if you order online you can return it for replacement or refund at any location. Anyhow, 3 customer service representatives at this store: Yvette, Andy and Ariana, were very helpful and called their management to get this defective return approved. So what they were able to do is get us a refund and we had to buy a replacement. The new dryer is from this location and it runs well. Now the washer is acting up but since it’s been more than 48 hours that we purchased it, we have to wait for a warranty repair person to come and look at this and it’s more than a week out until they can come and fix the washer! It’s so sad how this whole thing works with Lowe’s! I will never purchase any appliances from their online store or company again!
- RRRamonDec 28, 20251.0Not here to judge lowes employees,But my color skin is brown ,No need for white female employee welcome white male and myself being ten feet apart Not here To call Lowes a place not to go To we even though i am a citizen even if i wasn't I Felt so embarrassed like walking into a no trespassing, For not being welcomed and recognized same as The Gentleman that was politely welcomed ,Its sad How the world changed discrimination is literally One million % percent than last year and Racism that i have never seen , Good is God Good is Great ill pray every night for everyone's wellbeing i leave all this negativity and let God Take care of it i love you Jesus our one and only savior!!
- JEJosh EDec 12, 20251.0Arrived at 9:06 PM. Doors are locked. Website says they close at 10 PM. I’m here for an Instacart order. Extremely unreliable. I’ll make sure to avoid Lowe’s orders on the platform going forward
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Rancho Cucamonga?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the store hours for Lowe's Home Improvement in Rancho Cucamonga?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on Christmas Day.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's in Rancho Cucamonga offers both in-store pickup and delivery services for your convenience.
How do I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods does Lowe's in Rancho Cucamonga accept?
Lowe's accepts various payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services such as appliance installation, flooring installation, cabinet installation, garage door installation, and more.
Is Lowe's Home Improvement accessible for people with disabilities?
Yes, the store has wheelchair accessible parking and onsite services to accommodate customers with disabilities.
What nearby places can I visit around Lowe's Home Improvement in Rancho Cucamonga?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and Farmer Boys for a quick meal after your shopping trip.
How can nearby services like Minute Key and Experts Garage Door Repair be useful to Lowe's customers?
Customers can conveniently access Minute Key for key duplication or locksmith services and Experts Garage Door Repair for garage door installation or repairs, complementing their home improvement projects at Lowe's.
Are there beauty and wellness service locations near Lowe's in Rancho Cucamonga?
Yes, there are several nearby beauty and wellness spots such as Symmetry Brow Bar, Her Face & Body Rejuvenation Center, and Pink Me Up Nail Studio where you can relax after shopping at Lowe's.