Brand Certified
Lowe's Home Improvement
4.1(1885 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
3251 Zinfandel Drive, Rancho Cordova, CA
95670, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(916) 267-2850
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/CA-Rancho-Cordova/2341
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Rancho Cordova, CA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,885 reviews
5 stars
1,034
4 stars
410
3 stars
164
2 stars
68
1 star
209
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some staff were praised for being friendly and helpful, many customers reported poor communication, lack of accountability, and unresponsive management.
Product Availability
Customers frequently noted issues with stock levels and availability of items, leading to frustration when products were not found in-store despite online listings.
Installation Services
Numerous complaints about installation services, with customers expressing dissatisfaction over delays, poor communication, and unprofessional behavior from contractors.
Store Environment
The store was generally described as clean and well-organized, with a good selection of products, although some customers reported issues with specific departments.
- JJJasonFeb 16, 20264.0Hopped over here for some cleaning supplies and some plants. Definitely satisfied with the cleanliness of the store and they usually have the product stocked well. There were some missing items I needed for plumbing but overall I think they have some fair prices and the attendants are helpful as long as the store is not too busy. Thank you!
- DMDoua MouaFeb 11, 20261.0This Lowe’s location is locally owned and ran. They are unable to match an item that was posted on their app and website. After talking with the manager, I decided to go somewhere else. If you need to buy an item that is available in the app or online, go ahead and purchase and set for store pickup. Otherwise, this store won’t honor the price.
- FHFrances HawleyFeb 9, 20261.0Lowe's installation department and plumbing department is the most incompetent people I have ever come across. I strongly advise not to hire or buy anything from this store. I bought a sink and faucet and also purchased both items to be installed by Lowe's installation services the items were purchased Dec 30th it is now February 9th and the sink and faucet has still not been installed. The installer has failed to show up for 3 different scheduled appointments with no phone calls to let me know they were not coming, no phone call from Lowe's either. So who ever is reading this be warned.
- RDRachel DavisFeb 2, 20261.0I'm giving this location a 1 star review because the customer service Phylisa (apparently the store manager) provided was very disappointing. Trying to exchange a brand-new weed wacker, she was able to credit back my mom's cc back, but she didn't mention I would not be able to exchange it without her card. On top of that, she didn't mention the 3 year warranty we purchased was going to be a headache to get back. Having to call the warranty company, get it from them. Learning how to communicate, is key to good customer service. She should try it.
- KBKellie BorgesFeb 1, 20262.0Everytime I've been here, there's 7 employees piled near the registers just talking and laughing. I was waiting at the paint section for over 10 minutes before someone came over to help me. All of the people crowded together didn't even acknowledge me after I tried to flag them down for help. We also bought some heavy items here and had to wait over 20 minutes for employees to help us. Then, when they finally came, they tried loading our counter tops in the truck UPSIDE DOWN 🤦🏽♀️ . The citrus heights location has much better customer service and employees.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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