Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Se faire dire la livraison est en chemin pour ensuite te faire dire on est a la mauvaise adresse. On peu pas livrer aujourd'hui pour ensuite se faire dire par la fille de la livraison mon directeur me confirme que la livraison va etre faite avant la fin de la fin de la plage horaire. Je rappelle a 1h15 on me dit on peu pas livré aujourd'hui le stock est dans un autre truck pendant se temps fais 3h qu'on attend au condo pour perdre mon temps et une journée de travail. La seul chose a faire est de resceduler. Pas bin goût.
SM
Sonya Marcil
Aug 23, 2026
5.0
Livraison 🚚 de 5 électroménagers. Appel 30 minutes avant arrivée. Arrivée à l’heure prévue. Livreurs courtois et professionnels. Livraison effectuée rapidement de façon sécurisée et tous les électroménagers sont en parfait état! 4e fois avec Bricks et c’est toujours parfaitement agréable.
JB
Jacob Boutin
Aug 22, 2026
2.0
J’ai acheté un divan avec une garantie le 1er juin. Dès la réception, le côté droit électrique ne fonctionnait pas. Je les ai appelés le jour même pour signaler le problème. Près de 3 mois plus tard, le problème n’est toujours pas réglé et je n’ai toujours aucune nouvelle. Très déçu du service après-vente.
MR
Marie-Claude Ricard
Aug 21, 2026
1.0
Expérience très décevante. Ma livraison d’électroménagers était prévue dans moins de 24 heures et, n’ayant reçu aucun appel de confirmation, j’ai dû appeler moi-même pour vérifier. J'avais effectué mes achats depuis plusieurs semaines.
J’ai alors appris que tous mes articles étaient indisponibles. On m’a expliqué que la situation était attribuable au détaillant, sans toutefois m’avoir avisée au préalable ni pouvoir me donner une date de disponibilité. On m’a simplement proposé de me rendre en magasin pour choisir d’autres articles en stock et de payer la différence s’ils étaient plus chers, ou d’annuler ma commande.
Je comprends qu’un problème d’inventaire puisse survenir. Ce que je trouve particulièrement décevant, c’est d’avoir dû moi-même faire le suivi la veille de la livraison pour découvrir la situation, sans aucune communication préalable ni considération pour les inconvénients occasionnés.
FH
Frédérick Hétu
Aug 16, 2026
3.0
En magasin avec le conseiller c'était parfait. Par contre, leur sous contractant pour la livraison c'est autre chose.... Plage horaire de 3 hr non respectée. Ils sont arrivés 1hr plus tard que l'heure la plus tard de la plage horaire estimé. Un des 2 livreurs décide de prendre l'item tout seul sans aide risquant de se blesser. On a cru ne pas avoir reçu le bon item alors nous sommes retournés en magasin 2 jours plus tard, soit samedi vers 13:30 et avons parlé avec la commis au service à la clientèle.....c'était laborieux disons.....elle ne savait pas quoi faire réellement. Une chance que le conseiller qui nous a vendu 2 jours plus tôt est apparu et nous a reconnu et a répondu à toutes nos questions et nous a bien rassurer quand au produit reçu. Par contre, pendant que ma conjointe expliquait le problème au conseiller, la commis au service à la clientèle a rit d'elle. Pas vraiment professionnel comme attitude.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
Return policies vary by item. Please check the Satisfaction Guarantee page on our website for complete details.
Can I cancel my order and get a refund?
Orders can be cancelled anytime before product delivery or pickup at any Brick location. Refunds are given to the original payment method; deposits on Special Order items are non-refundable.
What payment methods are accepted at The Brick?
We accept American Express, Cash, Financing options, MasterCard, and Visa.
What are The Brick's store hours?
The store is open Monday to Friday from 10:00 to 21:00, Saturdays 09:00 to 17:00, and Sundays 10:00 to 17:00.
What shopping and delivery services does The Brick provide?
We offer curbside pickup, regular delivery, and no-contact delivery options.
Where is The Brick located and how can I contact the store?
The Brick is located at 130 rue Valmont, Saint-Jérôme, QC J7Y 4Y2, Canada. You can call the store at +1 438-842-1004.
Is The Brick accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrances and parking.
What nearby stores can I visit when shopping at The Brick?
Nearby, you can visit Princess Auto for hardware needs, Village des Valeurs for thrift and clothing shopping, and Sherwin-Williams for paint and hardware supplies.
Are there convenient food options near The Brick?
Yes, you can find Sushi Shop for Asian cuisine and Notre-Boeuf-De-Grace for burgers and drinks near The Brick.
Where can I find health and wellness stores near The Brick?
Popeye's Suppléments Saint-Jérôme offers vitamins and supplements nearby.
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