Brand Certified
The Brick
4.2(1,405 reviews)
Certified by The Brick • Jul 05, 2026
Business Details
1150 Autoroute Duplessis, Quebec City, QC
G2G 2B5, Canada
Certified by The Brick • Jul 05, 2026
(418) 864-7060
Certified by The Brick • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick • Jul 05, 2026
About
Certified by The Brick • Jul 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Jul 05, 2026
Hours
Certified by The Brick • Jul 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 5:00 PM
8/3/202610:00 AM - 9:00 PM
Reviews
4.2
1,405 reviews
5 stars
987
4 stars
146
3 stars
57
2 stars
36
1 star
179
- EMEloïse Médan1 day ago1.0Je vous conseille fortement de magasiner ailleurs. D’abord, il faut pratiquement courir après un vendeur. Nous avons attendu plus de 15 minutes avant d’être servis, alors que trois vendeurs étaient présents et nous regardaient attendre sans venir nous aider. Lorsque nous avons finalement été pris en charge, nous avons montré une photo du réfrigérateur que nous voulions acheter. Le vendeur a préparé la facture, mais s’est trompé de modèle, malgré le fait que le bon numéro de modèle apparaissait clairement sur la photo. Nous ne sommes pas des experts en codes de réfrigérateurs; c’était au vendeur de s’assurer que le produit facturé correspondait à celui demandé. Le jour de la livraison, nous avons reçu le mauvais réfrigérateur. En retournant au magasin pour signaler l’erreur, au lieu de reconnaître leur responsabilité, on nous a accusés de vouloir changer de modèle, alors que c’est leur employé qui avait commis l’erreur. Pour corriger leur faute, ils nous ont fait payer un deuxième réfrigérateur en attendant le remboursement du premier. Plus de 15 jours plus tard, toujours aucun remboursement. On nous a affirmé que celui-ci avait été effectué le 20 juin. Pourtant, lorsque nous avons rappelé le 6 juillet, nous avons appris qu’aucun remboursement n’avait en réalité été traité. Le service à la clientèle est décevant du début à la fin. Aucune prise de responsabilité, très peu d’aide et une gestion des erreurs complètement inadéquate. J’ai eu l’impression qu’on cherchait davantage à conserver mon argent qu’à régler le problème. Je ne recommande absolument pas ce magasin.
- CCchimoface1 day ago5.0Émerick et sont collègues ont rendu mon expérience achat chez Brick exceptionnelle. Lors de la livraison des mes meubles et une tv 100 pouces. Pour dire vrai j'étais un peu inquiet pour la tv compte tenu de sa grande taille. Je retiens trois mots de mon expérience : Professionnalisme Minutie Efficacité Merci beaucoup un client plus que satisfait
- JPJustine ParadisJun 29, 20261.0Je déconseille fortement cet endroit. Manque de professionnalisme de mon vendeur Johan, je n'ai pas eu mes électros à la date convenue. Pire, j'ai dû prendre congé à mes frais pour recevoir mes électros. L'équipe ne répond pas au téléphone ou aux courriels, impossible d'avoir du soutien ou des réponses à mes questions.
- SBSylvie BJun 27, 20265.0Muhammed Thabti a répondu a mes attentes. Très courtois et patient tout au long de mon magasinage.
- ABAMIRA BENABBOUJun 22, 20265.0Excellent service de la part de Sofiene chez Brick ! Très professionnel, à l’écoute et de bon conseil. Il a pris le temps de répondre à toutes mes questions et m’a aidée à trouver exactement ce dont j’avais besoin. Une expérience agréable du début à la fin. Merci encore, Sofiene !
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for complete details.
Can I cancel my order and receive a refund?
Yes, orders can be canceled by visiting any Brick location prior to delivery or pick up. Refunds are made to the original payment method with some exceptions for cash payments and deposit refunds.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa as payment methods.
What are the pickup hours at The Brick in Quebec City?
Pickup hours are Monday to Friday from 10:00 to 21:00, Saturday 09:00 to 17:00, and Sunday 10:00 to 17:00. Special holiday hours may apply.
What brands does The Brick carry?
The Brick offers a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more.
What pickup and delivery services does The Brick provide?
The Brick offers curbside pickup, standard delivery, and no-contact delivery options to accommodate customer preferences.
Are there nearby department stores or furniture stores to The Brick in Quebec City?
Yes, nearby stores include Bouclair (furniture and linens), HomeSense (department store), JYSK Sainte-Foy (interior design and retail), Marshalls & HomeSense, and Sears Canada (department and furniture store). Customers can visit these for complementary home goods and furnishings.
Which nearby dining options are available near The Brick in Quebec City?
Nearby dining options include Scores - Sainte-Foy (barbecue and fast food), Rôtisserie Scores, Toujours Mikes (Italian and pizza), Burger King, Toscanos Restaurant, and Restaurant Tuscanos (Italian with arcade). These make convenient stops before or after shopping.
How can nearby insurance agencies benefit customers visiting The Brick in Quebec City?
Nearby insurance agencies such as Allstate Du Canada, Allstate Assurance: Simon Allaire, and others provide easy access for customers who may want to discuss or update insurance matters while visiting the area.
Brand Certified Facts from The Brick
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Certified July 05, 2026Yext Knowledge Graph
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