Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Excellent service. Nous avons acheté un tour de lavage, le conseiller a été très diligent et nous a donné tous les bonnes consignes et répondu les questions.
DB
Dominic Blain
Aug 22, 2026
5.0
Un super mega gros merci a Antoine pour aujourd'hui(22 Août 2026) pour le choix de mon no8veau divan apres apres changé d'idée. Dite le lui, il est vraiment sur la coche.😊🎆😜
NF
Nick Fortin
Aug 15, 2026
3.0
Edit: Suite à l'appel et aux excuses du vendeur, j'ai modifié mon avis et remonter un peu la note. Au moins l'avis a fait son chemin.
On est allé acheté un télévision pour mon fils mais il ne restait que le démonstrateur pour le modèle qu'il voulait.
Ils nous ont fait un petit rabais donc on l'a acheté quand même. Ils l'ont démonté et sont allés l'emballer dans la boite d'un autre modèle pour ensuite venir nous la donner à l'avant du magasin.
Une fois venu le temps de l'installer, on la déballe et il n'y a pas de pattes ni de cable d'alimentation.
On appelle au magasin, on nous dit qu'ils vont nous rappeler. Pas de nouvelles...on passe au magasin, le vendeur est occupé avec un client "prioritaire" et personne ne peut nous aider au service.
Il prend un autre client, sachant très bien qu'on attend après lui.
Bref, 45 min plus tard, on réussi à lui parler et il nous dit qu'il a bien mis les pattes dans la boite avec le cable...ben oui, on s'amuse à venir perdre notre temps ici...
Il nous dit aussi que c'est de notre responsabilité de vérifier qu'il ne manque rien dans la boite! Wait..What?? T'es sérieux???
C'est la première fois que j'entends ça de la part d'un vendeur. Donc il faudrait que je déballe la TV que tu viens juste d'emballer pour vérifier qu'il ne manque rien.
Est-ce que je dois la brancher dans le magasin pour vérifier si elle fonctionne bien?
C'est ce petit commentaire qui m'a fait écrire ce petit review. Quand tu achètes, tu es un client prioritaire. Une fois partie, pour le service après vente, on te fait attendre et on te traite de menteur.
Ils nous ont finalement donner des pattes et un câble d'alimentation...en espérant que ça va faire avec la télévision, parce que la, j'ai des doutes.
J'ai acheté souvent la mais j'ai jamais eu affaire au service après vente...et pour moi c'est très important le service après vente.
Bref, pas fort celle-la Bricks...on ne se reverra probablement pas.
JL
jean lavallée
Aug 14, 2026
5.0
Chez Brick de Québec, notre conseiller Patrick Buggie, nous a bien conseillé pour l'achat d'un congélateur vertical en nous expliquant que celui-ci pourrait se transformer en réfrigérateur au besoin dans le futur.
Il nous a aussi expliqué tous les avantages et les détails importants de l'appareil.
La livraison gratuite s'est faite rondement 3 jours plus tard.
Voilà.
MK
Massilia khamari
Aug 8, 2026
5.0
Un excellent service du début à la fin! J’ai acheté un divan il y a quelques mois et aujourd’hui un réfrigérateur, et tout s’est parfaitement bien passé à chaque fois. Un grand merci à Antoine pour son excellent service et au gérant Abed pour son accueil et son professionnalisme.
Je recommande vraiment ce magasin,ils ont de très belles articles, qualité et prix imbattable! tout a été parfait! Merci encore à toute l’équipe! 😊
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for complete details.
Can I cancel my order and receive a refund?
Yes, orders can be canceled by visiting any Brick location prior to delivery or pick up. Refunds are made to the original payment method with some exceptions for cash payments and deposit refunds.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa as payment methods.
What are the pickup hours at The Brick in Quebec City?
Pickup hours are Monday to Friday from 10:00 to 21:00, Saturday 09:00 to 17:00, and Sunday 10:00 to 17:00. Special holiday hours may apply.
What brands does The Brick carry?
The Brick offers a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more.
What pickup and delivery services does The Brick provide?
The Brick offers curbside pickup, standard delivery, and no-contact delivery options to accommodate customer preferences.
Are there nearby department stores or furniture stores to The Brick in Quebec City?
Yes, nearby stores include Bouclair (furniture and linens), HomeSense (department store), JYSK Sainte-Foy (interior design and retail), Marshalls & HomeSense, and Sears Canada (department and furniture store). Customers can visit these for complementary home goods and furnishings.
Which nearby dining options are available near The Brick in Quebec City?
Nearby dining options include Scores - Sainte-Foy (barbecue and fast food), Rôtisserie Scores, Toujours Mikes (Italian and pizza), Burger King, Toscanos Restaurant, and Restaurant Tuscanos (Italian with arcade). These make convenient stops before or after shopping.
How can nearby insurance agencies benefit customers visiting The Brick in Quebec City?
Nearby insurance agencies such as Allstate Du Canada, Allstate Assurance: Simon Allaire, and others provide easy access for customers who may want to discuss or update insurance matters while visiting the area.
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