RONA Pierrefonds

Reviews

• MB

  Melodie Belanger

  Jun 12, 2026
  5.0
  Excellent customer service from the Garden Centre!
• MA

  Mohamed Ahmed

  Jun 10, 2026
  5.0
  I would like to express my sincere appreciation for SHAILA at RONA. She has outstanding communication skills and provides exceptional customer service. From my very first visit to the paint department, she went above and beyond to help me find exactly what I needed. Shaila spent a great deal of time with me, carefully reviewing different paint options and color samples to ensure I selected the perfect color for my project. She was patient, knowledgeable, honest, and always provided professional recommendations based on my needs rather than simply trying to make a sale. What impressed me most was her dedication to helping customers. Even when I visited other departments, I could not find anyone as helpful and customer-focused as Shaila. I ended up returning to her for assistance, and she gladly accompanied me to other sections of the store to help me find the right products. Her professionalism, kindness, and commitment to customer satisfaction are truly exceptional. I highly recommend that anyone visiting RONA ask for Shaila in the paint department. She is an outstanding employee and a tremendous asset to the company. Thank you, Shaila, for your excellent service. You are the best, and you deserve recognition for your hard work and dedication. I highly recommend anyone go to her
• RR

  Romeo

  Jun 8, 2026
  5.0
  Welcoming and helping people. Plenty of parking
• JC

  Janice Van Chesteing

  Jun 8, 2026
  1.0
  I'm putting 1 star only because I have no choice in order to write a review cause it would ZERO stars. We went to place an order for tile delivery and to begin with, they actually charge 80$ for 15 tiles which is RIDICULOUS! Anyway we had no choice to have them delivered and we needed these tiles for monday morning by latest noon as we have a crew building a deck and they need these today. The seller told us no problem that he would request a morning delivery and that all should be good. YEAH RIGHT here we are Monday almost noon and no sign of our delivery and when we called we found out that we are the last delivery of the day which should be at the end of the day when our deck crew will gone of course! Plus the girl we spoke to was VERY RUDE! Then when we called to make a complaint and ask for compensation on the delivery fees, they said SORRY THERE'S nothing we can do, there's NO GARANTEE of delivery time! And this was the answer from a Manager, WOW! crazy! HORRIBLE CUSTOMER SERVICE! This was our first time doing this king of purchase with RONA and DEFINITELY THE LAST! We normally deal with Home Depôt and never have problems and they take their customer service seriously!
• RL

  Ronen Linder

  May 23, 2026
  5.0
  Bought a pizza oven that was out of stock, and Keith immediately took ownership of the issue. He went above and beyond to make sure I received my oven as quickly as possible. He contacted a nearby Rona, coordinated everything with them, and kept me updated throughout the process. You can tell Keith truly cares about his customers and won’t stop until the problem is resolved. Thank you!

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