Brand Certified
The Brick
4.5(5495 reviews)
Certified by The Brick • May 17, 2026
Business Details
1530 Boul le Corbusier, Laval, QC
H7S 1Y8, Canada
Certified by The Brick • May 17, 2026
(450) 681-9600
Certified by The Brick • May 17, 2026
http://www.thebrick.com
Certified by The Brick • May 17, 2026
About
Certified by The Brick • May 17, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 17, 2026
Hours
Certified by The Brick • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 5:00 PM
5/18/202610:00 AM - 9:00 PM
Reviews
4.5
5,495 reviews
5 stars
4,406
4 stars
363
3 stars
127
2 stars65
1 star
534
- KAKawtar Aitouali2 days ago1.0Très mauvaise expérience au service à la clientèle chez Brick. J’ai attendu plus de 30 minutes pour un simple ajustement de prix. La dame qui me servait était débutante, ce n’est pas un problème en soi, mais elle n’était clairement pas bien accompagnée. On la voyait constamment faire des allers-retours pour demander la procédure, sans réel soutien de ses supérieurs. Un meilleur encadrement du personnel aurait rendu l’expérience beaucoup plus agréable.
- MSMiriam Sidaroos3 days ago1.0Terrible customer service, manger with purple hair is so rude. At the time of purchase everyone is so nice and smiley but when it actually comes for a time of a return they barely speak to you or even help you. Bought a coffee table before installing it I realised it is too heavy, went back to the store to return it. No one helped, decided to teach me a life lesson about what happens to return furniture and the customer service manager with purple hair treated us like we were invisible. This all happened without even telling us that there is no return possible
- VVVanessa VielMay 13, 20265.0My husband & I purchased a couch today form Jean-Charles Brunet. We actually went in yesterday to look at it and got greeted with a smile, great customer service and zero pressure at all. We felt comfortable to shop at ease and were so pleased that Mr. Jean- Charles wasn't pushy at all the way some salesman could be, we returned today and bought it. Highly recommend dealing with him, what a pleasure!
- DJDavid JanzenMay 10, 20264.0Honestly, the guys were very efficient and got all the appliances in and installed as per contract. The only reason it is not a “5” rating is that they said they would NOT take the old washer (they took the old stove/oven and dryer) as they said the washer still had water in it and, as a result, was too heavy for them to bring to the ground floor of my apartment building. When I looked into the washer drum, the drum had no water in it and was dry. I’m not sure where the water would be as below the drum, I believe, is the electronics and spin mechanism. End result, I have the old washer in my kitchen and have no way to get it down to the ground floor and out of my building. I’m happy with my new appliances but disappointed that they were not able to take the washer.
- STSome TeenMay 7, 20261.0If you see an old man with long grey hair and glasses, go ask for another worker Immediately! My mother and I visited this store hoping to calmly browse mattresses and ask questions before making a decision. Unfortunately, our experience with the manager of this place. He was extremely disappointing. From the moment he approached us, his tone was aggressive and condescending. Instead of allowing us to speak or simply browse, he repeatedly interrupted us and began lecturing us about sales, money, and how customers should shop. What made the situation worse was the way he spoke about people who take time to think about pricing before making a purchase, implying that they were “stupid.” As customers, we felt judged, belittled, and very uncomfortable. Buying a mattress is an important and expensive decision, and customers should never be pressured or mocked for wanting to compare options. The interaction ended very unprofessionally when, as we were leaving, he sarcastically told us to “go buy cheap and uncomfortable mattresses.” That comment alone showed a complete lack of respect and customer service. We came into the store expecting professionalism and guidance, but instead left feeling insulted and disrespected. I truly cannot believe that such person is allowed to be a manager of this store.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies depending on the item purchased. Please refer to the Satisfaction Guarantee page on The Brick's website for detailed information.
Can I cancel my order and get a refund at The Brick?
Yes. Orders can be canceled by visiting any Brick location. Purchases online or in-store are refundable before product delivery or pickup. Refunds go to the original payment method; cash payments can be refunded via debit card or mailed cheque. Deposits on Special Order items are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Visa, Mastercard, cash, and financing.
What are the opening hours for The Brick in Laval?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 09:00 to 17:00, and Sunday from 10:00 to 17:00. It also operates on holidays, e.g., November 11, from 10:00 to 21:00.
Does The Brick offer delivery and pickup services?
Yes, The Brick provides curbside pickup, delivery, and no-contact delivery services.
Can I add an extended warranty when purchasing products at The Brick?
An extended warranty can be added during online checkout or in-store at the time of purchase. You can also add a warranty up to 30 days after receiving your product by visiting a Brick store.
What brands of furniture and appliances does The Brick carry?
The Brick carries many brands including Samsung, LG, KitchenAid, Whirlpool, Bosch, Dyson, Sony, Sealy, Serta, JBL, Panasonic, Miele, and many more.
What are some nearby places of interest to The Brick in Laval?
Nearby you can find the Centre des donneurs de sang GLOBULE (a blood donation center and hospital), L'Entrepôt du Cadre (a framing store), Mikaccino (a cafe and coffee shop), and Laura Secord (a chocolatier and candy store). These locations can be convenient for errands or refreshments before or after your visit to The Brick.
How can nearby public transit and shops help customers visiting The Brick in Laval?
Customers can use nearby retail stores like Brick electronics, Hudson's Bay department store, and clothing shops such as Brummel to combine errands efficiently. Additionally, nearby services such as Lopticien.ca Centre Laval for eyewear and Bicycles Quilicot for bike rentals enhance the shopping area experience around The Brick.
Are there food and refreshment options near The Brick in Laval?
Yes, nearby cafes and eateries include Mikaccino (a coffee shop), Cafe Supreme (a sandwich shop), Laura Secord (a candy store and smoothie bar), and Restaurant Basha (a Lebanese and fast food restaurant), offering convenient options for meals or snacks before or after shopping.
Brand Certified Facts from The Brick
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Certified May 17, 2026Yext Knowledge Graph
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