Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
I had an exceptional experience at The Brick. From the moment I walked in shopping for a couch, Matthew went above and beyond to help me find the right fit for my space and needs. He was patient, knowledgeable, and genuinely invested in making sure I made the right choice. He even worked after hours, going back and forth with options and details to help me feel confident with my decision.
It’s rare to receive this level of care and customer service these days. Matthew made what could have been a stressful purchase feel easy and enjoyable. Truly a wonderful experience,he deserves major recognition. Highly recommend asking for Matthew if you’re shopping here.
CN
Carol Nicholls
Aug 23, 2026
5.0
I’m helping my mom downsize and move and she needed a new, smaller couch recliner. Mouna helped us find the perfect one! Thank you so much for the amazing and friendly service.
RR
Raj
Aug 16, 2026
5.0
We had a wonderful experience at the Brick in Kirkland, especially thanks to Mouna. She was courteous, helpful, and genuinely informative. She made sure we were happy with our purchase and listened closely to what we needed. She turned the whole interaction into something personal rather than just a transaction. Thank you again, Mouna.
ET
Ernest Toka
Aug 5, 2026
1.0
I wish there was an option for zero stars to assign to The Brick Kirkland.
I purchased a refrigerator two years ago, along with their scam of an extended warranty called Signature Plus. Supposedly top tier.
Nearly three weeks ago the fridge broke. Spoiler alert, no refrigeration in my house for that period of time, including today. The issue, as I write this, is still not resolved.
An article from the government of Quebec lists a refrigerator as an essential appliance in the home.
Needless to say, every day we reach to the Brick, or their scummy partners in charge of the warranty, king and state. Which by the way, not my problem to deal with those gentlemen.
So, every day we try to get in touch to the brick Kirkland where the purchase was made, brick corporate, king and state, nothing moves. It’s a game of stalling and wasting time.
The reason why we went ahead with purchasing the warranty is to be hassle free as promised by the salesman. We were promised the world, that everything will be taken care of with that product.
The warranty states clear as day that in case of broken appliance, a free loaner will be provided (according to availability). The store and corporate keep on twisting words, saying that they don’t provide those anymore. Am I crazy or this is false advertising and this kind of behaviour is unacceptable and should be punished.
Three weeks and counting without an essential appliance completely disrupted the life balance of the family and putting the health and well being on the line. Not to mention the financial losses generated by this situation.
I urge people to consider shopping for their appliances elsewhere. You will save time money and energy.
Hope this helps
MG
Maria Fernanda Gonzalez
Aug 4, 2026
1.0
I rarely leave negative reviews, but after weeks of dealing with this situation, I feel I have no choice.
Our LG refrigerator, purchased from The Brick with an extended warranty, stopped working.(2.5 weeks ago). Since then, our family has been living without a functioning refrigerator while we continue to receive the same answer every time we call: “We can’t confirm anything yet.”
Over the past several weeks:
* We have received no repair date.
* We have received no meaningful updates.
* We have been told management is reviewing our request for a loaner refrigerator, but no one can tell us when a decision will be made.
A refrigerator is an essential household appliance. It is unreasonable to expect customers to wait indefinitely without one while continuing to be told that no timeline exists. Our warranty says we would receive a loaner and for the past 2.5 weeks we asked to have one. Customer service first told us that 2 weeks doesn’t justify giving a loaner. I call every day and the answer I get is that they cannot confirm anything yet.
I am now required to buy another fridge as I still don’t know when the fridge will be repaired.
This experience has completely undermined our confidence in purchasing at The Brick. We simply expected the company to stand behind the service it sold us. This has been the most draining and unreasonable experience we had.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What are The Brick's store hours in Kirkland?
The store is open Monday to Friday from 10:00 to 21:00, Saturday from 09:00 to 17:00, and Sunday from 10:00 to 17:00. Special holiday hours may apply.
What payment methods does The Brick accept?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa.
Can I add an extended warranty to my purchase?
Yes, you can add an extended warranty during the purchase process in store or online, or within 30 days after receiving your product by visiting a store.
Does The Brick offer delivery and curbside pickup?
Yes, The Brick offers curbside pickup, delivery, and no-contact delivery services.
What products and brands does The Brick offer?
The Brick offers a wide range of products including furniture, mattresses, appliances, and electronics from brands like Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, and many more.
Where is The Brick located in Kirkland?
The Brick store is located at 17080 Transcanadienne Ouest, Kirkland, QC, H9J 2M5, Canada.
Are there any nearby places to visit when shopping at The Brick?
Yes, near The Brick in Kirkland, you can find Walmart Canada, McDonald's, Kirkland Public Library, and Tim Hortons, which you might visit before or after shopping for convenience and refreshments.
Can I find food options near The Brick store in Kirkland?
Yes, nearby food options include McDonald's and Little Caesars Pizza, perfect for grabbing a quick meal when visiting The Brick.
What financial services are available near The Brick store?
Nearby financial services include Banque Scotia, BMO Bank Of Montreal, Scotiabank Kirkland, and Western Union agents, useful if you need banking or money transfer while shopping in the area.
Does The Brick offer installation and assembly services?
Yes, The Brick provides professionally licensed installation and assembly services for appliances, electronics, and furniture at competitive prices.
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