Brand Certified
Box Appliance
4.9(1222 reviews)
Certified by Box Appliance • Mar 01, 2026
Business Details
12300 Crosthwaite Cir, Poway, CA
92604, United States
Certified by Box Appliance • Mar 01, 2026
(888) 782-9653
Certified by Box Appliance • Mar 01, 2026
https://boxappliance.com/
Certified by Box Appliance • Mar 01, 2026
About
Certified by Box Appliance • Mar 01, 2026
Appliance Repair Service
Box Appliance is the exclusive Premier Partner and Factory Certified Service for Sub-Zero, Wolf, and Cove in Southern California, serving Los Angeles, Orange County, San Diego, and other areas. We have long specialized in the repair and maintenance of Sub-Zero, Wolf, and Cove appliances. Our service technicians receive extensive and ongoing training from our manufacturer partners so that we can offer you prompt, courteous and always professional service. We have been a family-owned and -operated company since 1974, and our future holds the same commitment to our customers and "Excellence in Service."
Location
Certified by Box Appliance • Mar 01, 2026
Hours
Certified by Box Appliance • Mar 01, 2026
Reviews
4.9
1,222 reviews
5 stars
1,194
4 stars6
3 stars4
2 stars4
1 star14
What are people saying?
AI-generated from recent customer reviews
Technician Expertise
Customers consistently praised the technicians for their knowledge, professionalism, and ability to diagnose and fix issues efficiently.
Customer Service
The business received positive feedback for its excellent communication, scheduling, and follow-up processes, making the service experience smooth for customers.
Timeliness
Many reviews highlighted the punctuality of technicians, with customers appreciating that appointments were kept on time.
Overall Satisfaction
Overall, customers expressed high satisfaction with the service provided, often recommending Box Appliance for appliance repairs.
- CSCheryl Smith2 days ago5.0Tony was very knowledgeable. He fixed our SubZeros quickly and efficiently. The price was also very fair. I am so grateful we didn’t need to buy new appliances
- RFRay Farhang5 days ago5.0Exceptional service, knowledgeable technician. Tony was an example of what you want as an excellent technician to help you with Sub-Zero unit.
- FSFrank Smith6 days ago5.0Five 5. Santiago did a great job in fully diagnosing the situation and solving the problem. He is a first class Technician and a real gentleman. As such, he is a real asset to Box Appliance and Wolf / SubZero. We really applaud Wolf for stepping up to cover the $250 diagnostic visit. One disappointment worth noting is that it took Box appliance nearly a week to be able to get to our situation. Thanks to all. Frank Smith
- RGRobert GalaherFeb 21, 20265.0Zachary provided OUTSTANDING, thoughtful, thorough, complete and very knowledgeable service for us today. Can’t say enough good about him and our experience with him today.
- SSStacyFeb 18, 20265.0Box, appliance knows, customer service! From first contact with the person who answers the phone all the way through the work being done and follow up this company, epitomizes professionalism. It is clear they truly care about their customers. Sal, our technician was fantastic. He was extremely efficient, very clean and did a fantastic job. Thank you to Sal and Box Appliance.
Frequently Asked Questions About Box Appliance
What brands does Box Appliance specialize in servicing?
Box Appliance exclusively partners with and provides certified service for Sub-Zero, Wolf, and Cove appliances.
Where is Box Appliance located?
Box Appliance is located at 12300 Crosthwaite Cir, Poway, CA 92604, USA.
What are the business hours of Box Appliance?
Box Appliance is open Monday through Friday from 8:00 AM to 4:30 PM and is closed on Saturdays and Sundays.
How can I schedule a service request with Box Appliance?
You can schedule a service request online at https://boxappliance.com/service-request/ or contact them by phone.
What types of repair services does Box Appliance offer?
Box Appliance offers repair services for Sub-Zero refrigerators, Wolf appliances including ovens and ranges, and Cove dishwashers.
How experienced is Box Appliance in appliance repair?
Box Appliance has been family-owned and operated since 1974, specializing in Sub-Zero, Wolf, and Cove appliance repairs with factory-certified technicians.
What is the contact email for Box Appliance customer service?
You can reach Box Appliance via email at service@boxappliance.com for service inquiries.
Are there any nearby storage facilities close to Box Appliance?
Yes, The Box Co-op and Mutual Trading Company are nearby storage facilities you can visit if you need storage or professional services close to Box Appliance.
What nearby businesses might be useful to visit along with Box Appliance?
Nearby you can find Tuk for shopping and professional services, O'Brien’s Boulangerie for dining, and Precision Glass and Windshields Poway CA for automotive needs, making it convenient to combine errands.
Is there a local bakery close to Box Appliance where customers can get refreshments?
Yes, O'Brien’s Boulangerie is a nearby bakery, cafe, and restaurant where customers can enjoy food before or after visiting Box Appliance.
Brand Certified Facts from Box Appliance
Box Appliance partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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