Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
3.7
136 reviews
5 stars
71
4 stars
19
3 stars
8
2 stars
5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unresponsive management and lack of follow-up on issues.
Delivery Issues
Many customers experienced significant delays and problems with furniture deliveries, often receiving damaged items or incorrect orders.
Product Quality
Several reviews mentioned dissatisfaction with the quality of furniture, including defects and issues with durability.
Sales Experience
While some customers praised the helpfulness of sales staff, others reported aggressive sales tactics and misinformation regarding product availability.
Warranty Concerns
Customers expressed frustration over warranty claims being denied and lack of support for repairs after purchase.
- EBEric BurfordNov 23, 20255.0Almost infinite flexibility of fabrics and leathers offered.
- JJJulianaOct 12, 20211.0This was the first time buying from this place. To our surprise it has been a nightmare. We bought 2 love seats with the same fabric as the floor sample. The order was placed in April and we got the first love seat in August when we were supposed to have received it on June. The second one we still don't have, that one we were supposed to have received in September, but in talking to Angel the manager, they think it might ship at the beginning of November. In speaking to him he kept reminding us that we signed a contract and it says we have to wait without complaining about them missing datelines for deliveries. How can a company function in this manner?. We cannot cancel the purchase either. So before buying from this retailer, please read all of the fine print and expect the worse possible service. Once they sell you they forget you. No communication at all. You have to keep calling and following up because they move to the next victim without care. Worst mistake ever. We are so sorry we went into this store. Buyer beware.
- MHMatt HanlonMar 3, 20215.0Stephen was so incredibly helpful in helping us to trackdown the recliner we loved. Unparalleled service and the best selection and quality of chairs for big and tall people in Dublin (I called a lot of other furniture stores). Shopping for a recliner for a 6'4" man is really tough - but Stephen made it easy. Thanks to the La-Z-boy team for making it happen!
- MJMahmoud JanbakhshJan 15, 20171.0I am very disappointed with the quality of the furniture that I purchase
Frequently Asked Questions About La-Z-Boy Pleasanton
What types of furniture does La-Z-Boy Pleasanton offer?
La-Z-Boy Pleasanton offers a range of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
Where is La-Z-Boy Pleasanton located?
La-Z-Boy Pleasanton is located at 5225 Johnson Dr, Pleasanton, CA 94588, United States.
What are the store hours for La-Z-Boy Pleasanton?
The store is open from 10:00 AM to 7:00 PM Monday through Friday, 10:00 AM to 6:00 PM on Saturday, and 11:00 AM to 6:00 PM on Sunday.
Does La-Z-Boy Pleasanton provide delivery service?
Yes, La-Z-Boy Pleasanton offers delivery services for your convenience.
Is proof of COVID-19 vaccination required to visit La-Z-Boy Pleasanton?
No, proof of vaccination is not required to visit La-Z-Boy Pleasanton.
What payment options are accepted at La-Z-Boy Pleasanton?
La-Z-Boy Pleasanton accepts American Express, Discover, Mastercard, and Visa credit cards.
How can I contact La-Z-Boy Pleasanton by phone?
You can reach La-Z-Boy Pleasanton by calling +1 925-463-1243.
What is the website for La-Z-Boy Pleasanton where I can see their products?
You can visit La-Z-Boy Pleasanton's website at https://www.la-z-boy.com to browse their products and services.
Are there other La-Z-Boy furniture stores near La-Z-Boy Pleasanton?
Yes, nearby La-Z-Boy locations include La Z Boy Furniture Gallery, La-Z-Boy of Pleasanton, and La-Z-Boy Furniture Galleries, which can be convenient alternatives or additional places to explore.
What nearby accommodations are available if I plan to visit La-Z-Boy Pleasanton from out of town?
Larkspur Landing Extended Stay Suites Pleasanton is a nearby hotel option providing convenient accommodation for visitors to La-Z-Boy Pleasanton.
Are there any nearby services that customers might find useful when visiting La-Z-Boy Pleasanton?
Yes, nearby services include Therma for HVAC needs and multiple mortgage brokers like Diversified Mortgage Group, which customers might find helpful for home financing while shopping for furniture.