Brand Certified
La-Z-Boy Pleasanton
3.7(135 reviews)
Certified by La-Z-Boy Pleasanton • Mar 01, 2026
Business Details
5225 Johnson Dr, Pleasanton, CA
94588, United States
Certified by La-Z-Boy Pleasanton • Mar 01, 2026
(925) 463-1243
Certified by La-Z-Boy Pleasanton • Mar 01, 2026
https://www.la-z-boy.com
Certified by La-Z-Boy Pleasanton • Mar 01, 2026
About
Certified by La-Z-Boy Pleasanton • Mar 01, 2026
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Certified by La-Z-Boy Pleasanton • Mar 01, 2026
Hours
Certified by La-Z-Boy Pleasanton • Mar 01, 2026
Reviews
3.7
135 reviews
5 stars
71
4 stars
18
3 stars
8
2 stars
5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unresponsive management and lack of follow-up on issues.
Delivery Issues
Many customers experienced significant delays and problems with furniture deliveries, often receiving damaged items or incorrect orders.
Product Quality
Several reviews mentioned dissatisfaction with the quality of furniture, including defects and issues with durability.
Sales Experience
While some customers praised the helpfulness of sales staff, others reported aggressive sales tactics and misinformation regarding product availability.
Warranty Concerns
Customers expressed frustration over warranty claims being denied and lack of support for repairs after purchase.
- EBEric BurfordNov 23, 20255.0Almost infinite flexibility of fabrics and leathers offered.
- JJJulianaOct 12, 20211.0This was the first time buying from this place. To our surprise it has been a nightmare. We bought 2 love seats with the same fabric as the floor sample. The order was placed in April and we got the first love seat in August when we were supposed to have received it on June. The second one we still don't have, that one we were supposed to have received in September, but in talking to Angel the manager, they think it might ship at the beginning of November. In speaking to him he kept reminding us that we signed a contract and it says we have to wait without complaining about them missing datelines for deliveries. How can a company function in this manner?. We cannot cancel the purchase either. So before buying from this retailer, please read all of the fine print and expect the worse possible service. Once they sell you they forget you. No communication at all. You have to keep calling and following up because they move to the next victim without care. Worst mistake ever. We are so sorry we went into this store. Buyer beware.
- MHMatt HanlonMar 3, 20215.0Stephen was so incredibly helpful in helping us to trackdown the recliner we loved. Unparalleled service and the best selection and quality of chairs for big and tall people in Dublin (I called a lot of other furniture stores). Shopping for a recliner for a 6'4" man is really tough - but Stephen made it easy. Thanks to the La-Z-boy team for making it happen!
Brand Certified Facts from La-Z-Boy Pleasanton
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Certified March 01, 2026Yext Knowledge Graph
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