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Extra Space Storage
Brand Certified

Extra Space Storage

4.9
(1126 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3722 Old Santa Rita Rd in Pleasanton, CA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, lifts available, parking spaces, elevator access, kiosk, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3722 Old Santa Rita Rd, Pleasanton, CA
94588, United States

Hours

Reviews

4.9
1,126 reviews
5 stars
1,089
4 stars
21
3 stars
2
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Vanessa, received high praise for being friendly, helpful, and accommodating, contributing to a positive customer experience.

Cleanliness

The facility is consistently noted as clean and well-maintained, enhancing customer satisfaction.

Pricing Concerns

Several customers expressed dissatisfaction with frequent and significant price increases, leading to concerns about affordability.

Ease of Process

Customers appreciated the smooth and quick rental process, with many highlighting the helpfulness of staff in guiding them through the steps.
  • CB
    Chris Bachler
    Feb 17, 2026
    5.0
    The Manager, Vanessa, is wonderful! She was very helpful in finding us the right unit and just as helpful during move out. She’s kind and professional. The facilities are clean and accessible with various storage options. Location is great. We moved as we didn’t need storage any longer, otherwise we would have stayed.
  • GC
    gloria carbajal
    Feb 14, 2026
    5.0
    Great Customer Service! We were able to tour multiple storage units, get all of our questions answered, and land on the perfect unit to store our items.
  • KK
    Keona
    Jan 29, 2026
    5.0
    Very helpful and friendly! I had a few questions about the entry code and was advised how to download the app for digital access and other features. Very thankful and happy so far with their services
  • AM
    A Maynard
    Jan 22, 2026
    5.0
    Vanessa was EXTREMELY helpful and pleasant in dealing with my payment issue. You are fortunate that she represents the frontline your company. Her people interaction skills are of the highest caliber. Her concern for the customer feels authentic, expensively genuine if you will. Thank you. Arthur
  • CW
    Cindy Wu
    Jan 19, 2026
    5.0
    we all know how hard it's to move, especially moving everything into a storage unite. But I am very happy that I found this place. I planned to call and look couple of places. This is the first and only place I called. I first called to get some information, then got quoted over the phone. Immediately had an appointment with the onsite manager. Later I met Vanessa and she was such a sweet heart. She showed me couple of unites and pointed out the pros and cons. Once I picked a unite, had a contract done in a few minutes. I needed it a week later. So she prorated a week from that day so I didn't have to pay for the week I didn't need. Before I left, she gave me the instruction how to access the unite and wrote down the code on a card. A week later, we moved everything into the unite with no hassles. The process was so easy and smooth. I highly recommend this place to everyone who is looking for a trouble free storage unite.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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