Extra Space Storage

4.9
1112 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3722 Old Santa Rita Rd in Pleasanton, CA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, kiosk, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3722 Old Santa Rita Rd, Pleasanton, CA
94588, United States

Hours

Reviews

4.9
1,112 reviews
5 stars
1,076
4 stars
20
3 stars
2
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially Vanessa, for being friendly, helpful, and accommodating.

Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Several reviews expressed dissatisfaction with frequent price increases, leading to frustration among long-term customers.

Overall Experience

Many customers reported a smooth and positive experience when renting storage units, highlighting the ease of the process.
  • BM
    B Mesa
    Oct 29, 2025
    5.0
    Darlene was helping out at this location she was very detailed and helpful. She took all the time needed to make sure everything was taken care. She’s definitely a keeper.
  • CC
    Cleck
    Oct 29, 2025
    5.0
    Darlene needs a raise. 5 star excellent service
  • SS
    Salvador
    Oct 29, 2025
    5.0
    Been here for s few years. Everything is great, darlene helped.
  • TT
    TuxedoMa
    Oct 29, 2025
    5.0
    I love this extra space storage location. It’s pretty clean and the staff are friendly. I feel safe, keeping my belongings at this location. I was offered help by Darlene today and she seemed very personable and assisted me with a smile. I still wish to rate 5 stars, although there is one thing I do want to bring to the attention of staff. I visit this location almost daily and sometimes customers leave feces and marks and smears on the toilet and urine also and sometimes it’s left on the toilet almost all day. I have to bring my own gloves and sanitation supplies, just to use the toilet safely, which is ridiculous but I’m not sitting on a toilet like that. Also, a lot of the time the bathroom door is locked and I know about the door locking on the inside by turning the little knob but is there any way to prevent that? Put a sign near the door or change the handle?
  • KD
    Kenneth Dunahoe
    Oct 22, 2025
    5.0
    Great facility, Great service, Vanessa and Lino do a phenomal job

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.