We're offering safe Alterations services for your convenience. During your in-store Alterations appointment, you can expect a safe environment where a mask is provided to you. Alterations employees will also be staying safe in both a mask and gloves. We'll take precautions such as increased sanitization in fitting rooms. If you had alterations being completed before our store closures and your completed garments are ready for pickup, we'll reach out to coordinate complimentary shipping of items directly to you. If safe Contactless Curbside Pickup is available at your store, you can choose to pick up completed garments via this method or have them shipped to you.
Bad Customer Service Experience at This Branch
I had a very bad experience with customer service at this branch. My cashier, Ebrahim, was not respectful toward customers. I reported the issue to the store manager, but unfortunately, she was just as unprofessional. She didn’t even offer an apology.
What is going on with customer service at this location? It’s extremely disappointing!
WS
Will Santos
Apr 20, 2024
5.0
This is my goto for tailoring. Consistently great tailoring at good prices.
Frequently Asked Questions About Alterations at Nordstrom Rack
What alteration services does Alterations at Nordstrom Rack offer?
We provide hemming, tailoring suits, and adjusting special occasion dresses, plus all kinds of repairs and alterations.
Where is Alterations at Nordstrom Rack located?
We are located at 703 Contra Costa Blvd, Sunvalley Shopping Center, Pleasant Hill, CA 94523.
What are the current hours of operation?
We are open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sundays.
Are appointments required for alteration services?
No appointments are required, but you can book one online if you prefer convenience.
What safety measures are in place for alterations during the pandemic?
Masks and gloves are worn by staff, masks are provided to customers, fitting rooms are sanitized frequently, and contactless curbside pickup or complimentary shipping is available.
What payment options does Alterations at Nordstrom Rack accept?
We accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I shop for clothing at nearby stores after my alteration appointment?
Yes, Nordstrom Rack is located nearby, offering a wide selection of clothing, shoes, and accessories for your shopping convenience.
Where can I grab a coffee or a meal near Alterations at Nordstrom Rack?
Starbucks and ZENSHI Handcrafted Sushi are conveniently nearby for coffee or Asian cuisine after your visit.
Are there any financial services close to Alterations at Nordstrom Rack?
Yes, you can find U.S. Bank, Wells Fargo Bank, various ATMs, and Western Union services nearby for all your banking and money transfer needs.
What are some dining options near Alterations at Nordstrom Rack for quick or casual meals?
Round Table Pizza and Burger King are close by, perfect for a casual bite before or after your alterations appointment.