Extra Space Storage

4.9
1281 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 480 W Crowther Ave in Placentia, CA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, lifts available, parking spaces, personal access hour, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
480 W Crowther Ave, Placentia, CA
92870, United States

Hours

Reviews

4.9
1,281 reviews
5 stars
1,203
4 stars
42
3 stars
16
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Juan, Danny, and Jose for their excellent service.

Cleanliness and Security

The facility is noted for being clean and well-maintained, with secure access that makes customers feel safe.

Pricing Concerns

While many found the initial pricing competitive, several customers expressed dissatisfaction with significant rent increases after a few months.

Ease of Process

The sign-up and rental process is frequently described as quick, easy, and efficient, contributing to a positive overall experience.
  • CT
    Crystal Tocki
    5 days ago
    5.0
    Process was very easy
  • AM
    A Martinez
    Dec 21, 2025
    3.0
    Place is clean but too pricey after the first month and then they raise their rent after a few months. They make you get insurance which is ridiculous.
  • MH
    Mari Heredia
    Dec 19, 2025
    5.0
    Highly recommend this business. Very clean, safe environment, convenient and secure gate access and with all that I never had or felt like I was being watched. Being watched, and feeling uneasy at storage facilities have usually been a concern for me but not at this ESS facility.
  • CP
    Chase Parsompos
    Dec 9, 2025
    5.0
    Very helpful and easy to get set up with staff!
  • EC
    Eric Contreras
    Nov 22, 2025
    5.0
    Super awesome staff! I forgot the other gentlemen’s name but one of the two guys is Danny! This is my second time working with them and I’m completely satisfied from start to finish, also the structure of the facility is easy to navigate through and their security gate and features are definitely up to par making our visits safe and secure.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.