Lowe’s in Paso Robles, CA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are reported as rude or unhelpful.
Product Availability
Customers appreciate the wide selection of products available, but some express frustration with stock issues and the inability to find specific items.
Order Fulfillment
Several reviews highlight issues with order cancellations and delays, particularly around holiday seasons, leading to a poor customer experience.
Store Environment
The store is generally described as clean and well-organized, with ample parking, although some customers noted issues with checkout processes.
Installation Services
There are significant complaints regarding installation services, including poor communication and unsatisfactory resolutions to issues.
RH
Rando Hugger
Dec 22, 2025
1.0
Ordered tools. Store kept trying to cancel my order. I kept accepting delay and they cancelled right before Christmas. Horrible experience.
AA
Albert Anaya
Nov 18, 2025
1.0
It is so hard to get help,especially if you call,l stood on hold for up to 45 minutes, calling 3 times in 3hrs,and finally drove 10 miles and my phone was still ringing, it is getting worse
JE
Johnathan Evans
Nov 17, 2025
3.0
It's better stock than home Depot Biltmore compact but the last time we were there the trees were all falling over in the garden and no one was picking them up also we had to ask for help to find stuff and they couldn't find it but we did after searching
AW
Arnie Wiese
Nov 16, 2025
5.0
I have been shopping for all my home improvements needs at Lowe`s in Paso Robles for years now. The manager Brandon Dobbins does an excellent job with customer needs and service.. Whenever I see him at the store he is extremely friendly and has a smile on his face. He is very helpful in finding items you need. He is a great asset to the company. Keep up the good work Brandon. Customers appreciate you.
JH
Jesse H
Nov 10, 2025
1.0
Go in the store 99% of employees are rude visibly don't want to be working especially not in customer service. And if you walk in half hour before closing good luck not being looked at like a leper. So I thought I would call ahead to check when a particular building product would be back in stock. But it has an AI assistant that is completely useless so you prompte the not to retrieve an associate so then the phone just rings until you can audibly hear a person pick the phone and hang it back up. Welcome to corporate greed at its finest customer service no longer exists especially places like Lowe's, home Depot anywhere really Ive had it and I hope everyone els will have enough soon and stop the fat cats from getting even fatter
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Paso Robles?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
Are there any installation services available at Lowe's Home Improvement?
Yes, Lowe's provides various installation services such as appliances, blinds, cabinets, countertops, decking, doors, flooring, lighting, HVAC, roofing, and more.
What are the store hours for Lowe's in Paso Robles?
Lowe's is open from 6:00 AM to 9:00 PM Monday through Saturday, and 7:00 AM to 8:00 PM on Sundays, with special holiday hours on certain dates.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's offers in-store pickup and delivery services to their customers in Paso Robles.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates about any status changes.
What nearby places can I visit around Lowe's Home Improvement in Paso Robles?
Nearby places include Starbucks for coffee, Bed Bath & Beyond for home décor, and T.J.Maxx for clothing and department store shopping.
Are there nearby locksmith services close to Lowe's Home Improvement?
Yes, minuteKEY, Minute Key, and KeyMe are nearby locksmith services you can access close to Lowe's Home Improvement for your key and lock needs.
Where can I find automotive services near Lowe's Home Improvement?
America's Tire offers tire and wheel repair services nearby, and Body And Fenders provides auto body shop services close to Lowe's Home Improvement.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's Home Improvement in Paso Robles offer multilingual support?
Yes, Lowe's provides services in English and Spanish, with in-store translation services available for other languages.