This profile is uncertified and using publicly sourced data
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Business Details
About
Furniture StoreHome Goods Store
Drop by one of our Design Shops to see our looks up close, gather complimentary swatches, and enjoy expanded custom options. Our design experts are passionate about helping you create a home that reflects your unique style and personality.
Location
Serena & Lily Palo Alto
855 El Camino Real Suite 1, Palo Alto, CA
94301, United States
Hours
Reviews
Boost local visibility and reputation with reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.