SiteOne Landscape Supply is the largest and only national wholesale distributor of landscape supplies in the United States and has a growing presence in Canada. Our customers are primarily residential and commercial landscape professionals who specialize in the design, installation and maintenance of lawns, gardens, golf courses and other outdoor spaces. Through our network of over 650 branches across 48 states and five provinces, we offer a comprehensive selection of over 90,000 products.
My husband went inside to take care of a payment situation and as i was over the phone with my husband and i heard the conversation and I was very surprised on how Eddie the employee spoke to a loyal and long time customer. It is unacceptable to treat a customer poorly just because you are leaving the company he should be terminated immediately if he is treating customers this way. I will be putting a formal complaint with HR on his behavior. Customers who buy here shouldnt be treated poorly.
MM
Mobscene Magazine
May 24, 2024
5.0
Great customer service and one of the few places I found that had the ledger stone I was looking for to complete my project.
GG
Guillermo González
Jun 22, 2022
5.0
Excelencia en la atención al cliente lo mejor le descripción delos materiales lo mejor recomendable para comprar materiales
Frequently Asked Questions About SiteOne Stone Center
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.
How can I create an online account for SiteOne Stone Center?
To create an online account, complete the Request an Account form at the top right corner of the SiteOne website. You'll need your SiteOne customer number. If you're not a customer yet, call 1-800-SITEONE (1-800-748-3663) for assistance.
Are all products available for online purchase at SiteOne Stone Center?
Yes, the majority of products are available online. If you cannot find an item, you can add a note during checkout or contact your local branch for help.
How do I place an order at SiteOne Stone Center?
Log in to your account, select your branch, add products to your cart, and proceed to checkout. You can choose either pickup or delivery options.
Does SiteOne Stone Center offer local delivery?
Yes, local delivery is available on most orders within 60 miles of the branch. Delivery charges may apply.
What is required to pick up an order at SiteOne Stone Center?
Bring a government-issued photo ID and your order number or the Order Ready notification email to the branch for pickup.
How long will my order be available for pick up at SiteOne Stone Center?
Orders are held for up to seven days from the initial Order Ready notification email. Unclaimed orders after seven days may be canceled.
What are the operating hours of SiteOne Stone Center in Palmdale, CA?
SiteOne Stone Center is open Monday through Friday from 6:00 AM to 4:00 PM, and on Saturday from 7:00 AM to 12:00 PM. It is closed on Sundays and major holidays like December 24 and 25.
What nearby automotive services are available to customers visiting SiteOne Stone Center?
Several automotive repair and service shops such as Carlax Quality Automotive, Quality Automotive, Classic Smog, and Sierra Auto Repair are nearby. Customers can conveniently combine visits for landscape supplies and vehicle maintenance in the area.
Are there nearby storage facilities for customers of SiteOne Stone Center?
Yes, customers visiting SiteOne Stone Center can find nearby storage options including Palmdale - 10th St E, SecurCare Self Storage, Extra Space Self Storage Units, and Stor All for their storage needs.
What nearby businesses can customers visit for home improvement and landscaping support near SiteOne Stone Center?
Nearby businesses such as A V Tub (home improvement store & contractor), Omega Deck Company (patio covers contractor), and SiteOne Landscape Supply offer complementary products and services for landscaping and home projects that customers may find useful.