Lowe's Home Improvement

4.4
1424 reviews

About

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As the trusted home improvement store near you, Lowe’s in Palmdale, CA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
37080 47th Street East, Palmdale, CA
93552, United States

Hours

Reviews

4.4
1,352 reviews
5 stars
867
4 stars
296
3 stars
93
2 stars
31
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Inconsistent Experiences

While some customers had excellent experiences, others reported poor service and issues with returns and installations, indicating inconsistency in service quality.

Store Cleanliness

Several reviews highlighted the cleanliness of the store, contributing positively to the shopping experience.

Product Availability

Customers frequently noted that the store was well-stocked with a variety of items, although some expressed frustration over specific items being out of stock.

Negative Experiences

A few customers shared very negative experiences, particularly regarding customer service and delivery issues, suggesting areas for improvement.
  • EM
    Eric Madera
    Dec 27, 2025
    5.0
    I’ve stopped by here while visiting family a few times and all my interactions have been great. This last time I purchased some inventory that was being liquidated. On top of the deals Adrian from tools gave me a discount on top of it. Came back the day after as I didn’t realize I had purchased display models and he, along with his associate Hilary, were able to bring the price down even more. They went above and beyond despite not having to. The staff here has always been nice and courteous to my grandmother as well when she shops here. Couldn’t recommend more!
  • SE
    Stanley Estrada
    Dec 27, 2025
    1.0
    0 stars — and this is exactly when that option would be useful. I had a terrible experience at Lowe’s Home Improvement. I tried to return an unopened water heater that I purchased on December 24 at 7:00 PM. Today is December 27, yet they refused the return, claiming I only had 48 hours. Even worse, they counted December 25, a day the store was closed, as one of those days. I checked Lowe’s official return policy online, and it clearly states that water heaters can be returned within 30 days of purchase. On top of that, they told me I could only return the item to the original store, even though their policy says it can be returned to any Lowe’s location. To make matters worse, I called the store manager, and she told me the same thing — that I had to go back to the other store. This is absolutely nuts. Completely inconsistent policies, poor customer service, and no accountability. Experiences like this explain why Lowe’s sells half of what Home Depot does. Very disappointed.
  • EG
    Esmeralda Garcia
    Dec 14, 2025
    1.0
    I went shopping at this location a couple days go when I encountered the manager I’m sure his name was Rob he was white with a beard anyways as I asked a question he gave me the most insulting nasty look and said I shouldn’t be at this store without a man to help me since i’m a woman. He also said that I should be home cooking for a man especially since i’m brown. I was absolutely APPALLED. He needs to get fired especially since he’s a manager if this is how he treats all women of color this is absolutely unacceptable and unprofessional I will NOT be returning to this store.
  • PG
    Pam Ginter
    Dec 14, 2025
    5.0
    It was. fine.
  • JR
    Joe Russo
    Dec 13, 2025
    4.0
    Had keys made in and out . Wow wow wow

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.