Lowe's Home Improvement

4.1
1932 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Palm Springs, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
5201 East Ramon Road, Palm Springs, CA
92264, United States

Hours

Reviews

4.1
1,752 reviews
5 stars
1,007
4 stars
377
3 stars
148
2 stars
62
1 star
158

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or dismissive.

Product Availability

Customers noted a good selection of products, but some experienced issues with inventory and product availability.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing to a positive shopping experience.

Delivery Issues

Several customers reported significant problems with delivery and installation services, leading to frustration and dissatisfaction.

Staff Knowledge

While some staff members were praised for their knowledge and assistance, others were criticized for being unhelpful or lacking product knowledge.
  • JR
    Jessica Rivera
    Dec 19, 2025
    1.0
    Jessica the cashier was rude as hell . She needs to work on those customer Service skills . Asked a question about the price of a clearance paint because it showed up full price and her response and tone were rude . I should have called her out in front of the manager when he came to over ride the price because she had me heated from her unnecessary attitude because i didn’t want to cause a scene. I hope she gets spoken to about that nasty attitude. She should keep it at home
  • MS
    Matthew Swank
    Dec 15, 2025
    5.0
    Love this place would be lost without them
  • RS
    Ryan Stotz
    Dec 6, 2025
    1.0
    Usually every employee and associate with Lowe's is great. Unfortunately, I have had the unpleasant experience in meeting.***HENRY*** in the lumber department. For somebody that's "In charge" of that department as he said, he was completely aloof, extremely rude and dismissive. Walked passed me x2 after asking for assistance, as if I were a 2x4. Assuming he's unhappy with work... 0 (zero) hustle. He looks extremely miserable. Let him stay back there tucked away from the public. Definitely not an asset for the company. I wouldn't hire him to pump Porta Potties
  • DO
    Donna Oyola
    Nov 26, 2025
    1.0
    Had carpet installed by lowes 2 years ago maybe 3. Have had to have the master bedroom re stretched and now have to have the livingroom and hallway done. Also can tell it won't be long before the other three bedrooms need to be done. Carpet is beautiful, workmanship is terrible. They don't have anyone to help with this issue so had to find another person to do it. So needless to say another expense for their mistake. Our home had Carpet that lasted 13 years prior to this and never needed to be fixed in this manner. It was just wore down. Will not use lowes again for flooring of any kind!
  • SD
    Stacy Danfifer
    Nov 24, 2025
    5.0
    Incredible experience. I stopped by this location on Sunday, Nov 23rd and today 24th - I had the same person help me both days in the paint department. His name is JESUS.. A very young man with the customer service skills of someone working that the Ritz, Four Seasons or Nordstroms .. He went above and beyond to help me with my paint and explaining the diffent types. This guy should be a manager. Thank you to Jesus...

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.