Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Palm Desert, CA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,257 reviews
5 stars
700
4 stars
294
3 stars
92
2 stars
49
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude and unhelpful interactions.
Product Availability
Customers noted issues with stock levels and difficulty finding items, indicating that the store is often understaffed.
Store Cleanliness
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
Returns Process
The returns process received both praise for efficiency and criticism for being difficult, particularly in cases involving management.
Employee Knowledge
There are concerns about employee product knowledge and training, with some customers feeling staff were unable to assist effectively.
- HLHoward LesnerJan 4, 20265.0I like Lowes much better than Home Depot. The stores are laid out well and you can find whatever you're looking for very easily. The staff is very knowledgeable and extremely helpful.
- SPShawn PhillipsDec 30, 20255.0Bought a new fridge from them. Awesome service...!
- SHShaquiel HarrisDec 27, 20251.0Easily the worst service experience I’ve ever received in my life. I was waiting for help in the plumbing isle for over 40 minutes without anyone coming to help, and this is with the person in that department calling for help twice after I had to walk back to her and let her know that no one came. I have much, MUCH better things to do than to be ignored inside of a Lowe’s on a Saturday morning.
- JJJaredDec 26, 20255.0I love how the place the returns desk right near the store entrance, it makes for the fastest and easiest possible return. I don't have to trace to the store looking for customer service It's right there they allow you to put your stuff down on the counter even if you're not in front of the line. Plus you're not required of bringing the credit card that you purchased it on they have it on file Nice and easy thanks Lowe's.
- SCSurJ CoffeewithShaheDec 10, 20255.0The team here at loews Palm Springs are the best ! Customer first service always.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Palm Desert?
You can find a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, hardware, lighting, lumber, paint, patio furniture, plumbing, storage solutions, tools, and more.
What are the store hours for Lowe's Home Improvement in Palm Desert?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with specific holiday hour exceptions.
Does Lowe’s in Palm Desert offer delivery and in-store pickup services?
Yes, Lowe’s offers both in-store pickup and delivery services to customers.
How can I check the status of my order placed at Lowe’s?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates will be provided if there are any changes.
What payment options does Lowe's Home Improvement accept?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
Are there installation services available at Lowe's in Palm Desert?
Yes, Lowe's offers various installation services including appliances, flooring, blinds, cabinets, countertops, doors, HVAC, roofing, and more.
What nearby places can help me with key and locksmith services?
Minute Key, located near Lowe's Home Improvement, offers key and locksmith services that might be useful for customers needing such assistance.
Where can I exchange propane near Lowe's in Palm Desert?
Blue Rhino Propane Exchange is nearby and provides propane exchange services, convenient for customers purchasing grills or outdoor equipment at Lowe's.
What local dining options are available near Lowe's Home Improvement in Palm Desert?
Customers can enjoy meals at nearby places like The Grill at Shadow Ridge and The Grill at Marriott's Shadow Ridge, which are close to Lowe's store.
Does Lowe's Home Improvement support any community or charitable associations?
Yes, Lowe's is associated with organizations like SkillsUSA, Habitat for Humanity, Boys & Girls Clubs of America, and the Lowe’s Foundation, among others.