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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Pacoima, CA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
3,030 reviews
5 stars
1,698
4 stars
657
3 stars
252
2 stars
105
1 star
318
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with long wait times for assistance and unhelpful staff.
Product Quality
Customers reported receiving damaged items and poor quality control during deliveries.
Staff Knowledge
Many customers expressed frustration over staff lacking product knowledge and being unable to assist effectively.
Store Management
Reviews indicated issues with management, including unprofessional behavior and inadequate staffing.
Positive Experiences
Some customers did report positive experiences with specific employees who provided helpful and friendly service.
- EEEduardoDec 20, 20251.0Specialist ain’t really specialist. Just item description readers. Home Depot hires actual knowledgeable employees
- TYTrent YoungbloodDec 19, 20251.0car got broken into. manager said not lowes problem yet i was parked in pro zone.. said make police report but outside of the parking lot so lowes would not get a bad look.. wow
- TTTadDec 18, 20251.0Unprofessional and do not know how to work. This complaint is for the appliance manager and Sania, another manager. I am surprised how Lowe’s is still in business. I purchased two closet doors and two vanities, and all four items were delivered damaged. The management team at Lowe’s is very incompetent. They picked up the items, and it has been 10 business days with no refund issued. Quality control at Lowe’s is very bad. They do not check anything. The delivery system is terrible. No email, no call, no ETA. They dropped off the items in the rain without even placing them to the side so the rain would not damage them. They did not knock on the door either. I will not purchase anything from Lowe’s again, regardless of the store. Poor quality and poor management.
- VHVadim HashimovDec 11, 20251.0All employees just walking around chilling. No one has any idea of any pick up order, zero communication. Delaying every order by at least 30-60 minutes, coming back with stupid excuses. This is how every Lowes store operates.
- RRRubyDec 8, 20254.0Returns made easy. Had to return 2 products I ordered online, one was shipped and the other was pick up in store. The only thing was, when I picked up the in-store item, it was never marked as picked-up so when I went to return it (due to finding a better item elsewhere), they were very surprised to find out I had the item. They marked it as picked up then processed the return. I will say Lowe's telephone customer service sucks, I had called in advance to make sure there would be no issues returning the item I received from another lowe's (shipped) and the male assisting was very rude from the very beginning.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Pacoima, CA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement in Pacoima?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM, with some holiday hour variations.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What should I do if I want to return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. For online purchases, you can initiate a return online. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Pacoima?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any special installation services provided by Lowe's?
Yes, Lowe's provides a variety of installation services including appliances, flooring, lighting, HVAC, windows, doors, and more.
Which nearby restaurants can I visit before or after shopping at Lowe's in Pacoima?
You can visit nearby restaurants such as Camaron Mojado (Mexican food), Panda Express (Chinese food), Subway (sandwiches), and Jamba (smoothies and juices).
Are there nearby locksmith services around Lowe's in Pacoima?
Yes, there are several nearby locksmiths including InstaFob, KeyMe, and Minute Key, which can be useful if you need key cutting or lock services.
What retail and electronic stores are close to Lowe's Home Improvement in Pacoima?
Nearby retail and electronics stores include Plaza Pacoima, Best Buy for appliances and electronics, and Geek Squad for electronics repair services.