SiteOne Landscape Supply

Reviews

• DM

  Derrick Mrozinski

  Nov 5, 2022
  1.0
  How unfortunate it is when a company doesn’t stand behind their products. It’s even more unfortunate when their employees are dismissive to their customers. Here’s what I experienced today: Me (with receipt in one hand, dead $65 rose in other): “I bought two roses back in January, planted them next to each other and one is doing great, but this one ‘gave up the ghost’.” Dismissive Employee (D.E.): “January?” Me: “Yes.” D.E.: “ Well, that was an awful long time ago!” Me: “So, ‘no’ then?” D.E.: “No.” Me: “k, bye.” I can understand that Village Nurseries may choose not to warrant their products. And, it does say that on the receipt. But, come on. . .this isn’t some $2.00 tomato plant, this was a pricey rose. I’m not cheap and have happily spent plenty of money at Village Nurseries. As a matter of fact, I was looking forward to getting a same or similarly priced rose along with a cartful of other plants to spruce up my gardens this weekend. That all changed with the dismissive treatment I encountered today. It is the first time (and LAST) that I’ve ever been dismissed by Village Nurseries staff. My hubby and I treat ourselves to a trip to VN every couple of months and drop a couple hundred bucks on plants for our gardens. Guess we’ll be doing that elsewhere from now on. Mind you, the place wasn’t busy. Only three or four vehicles in the parking lot and no one other than “D.E.” visible at the registers. I’ve shopped at VN many times when the place is jumping and there are four or five people working behind the counter and customers are queued up in line. Not today. Not busy like that. So, I cannot fathom why the grey haired male employee (D.E) was in such a dismissive mood. And, it’s not my problem, I can shop elsewhere. So can my business partner. Between the two of us we own a dozen residential properties. Residential properties with homes that we either live in or rent. Homes with gardens. Gardens that need products similar to what Village Nurseries sells. Products we can buy from some other company.
• RT

  Ron T

  Jul 9, 2022
  1.0
  I do not recommend this nursery, Corporate and not friendly! Charged restocking fee eventhough we canceled next day and the plans had not been even shipped!! Overpriced!!! Do not recommend at all. Not happy!
• MH

  Mark Hopkins

  Jun 9, 2021
  5.0
  Great plants and awesome staff.
• MM

  Mohsen

  Jan 18, 2020
  4.0
  Very nice we enjoyed spending time there

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