Extra Space Storage

4.9
357 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1215 E Airport Dr in Ontario, CA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, lifts available, parking spaces, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1215 E Airport Dr, Ontario, CA
91761, United States

Hours

Reviews

4.9
357 reviews
5 stars
335
4 stars
11
3 stars
5
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Jeff received numerous accolades for his exceptional customer service, being described as helpful, friendly, and attentive.

Cleanliness

The facility is consistently noted for being clean, organized, and well-maintained by both staff and customers.

Staff Responsiveness

Customers appreciated the staff's willingness to assist, with many mentioning quick responses and proactive help during their visits.

Price Concerns

Several reviews expressed dissatisfaction with unexpected rent increases, indicating a potential issue with pricing transparency.
  • VV
    Veronica
    6 days ago
    5.0
    Jeff Stewart helped us get everything done! Very friendly and informative. The place is clean and well maintained. I recommend Extra Space!
  • JY
    John Young
    6 days ago
    5.0
    Mr.Jeff Stewart was very helpful well as professional in helping me and my wife get situated into our new storage thank you for your time and kindness
  • JB
    Jenice Benavente
    Dec 30, 2025
    5.0
    The gentleman working in the office was extremely helpful and courteous. When he saw us carrying our belongings, he immediately offered to help and assisted us in bringing everything to our storage unit. Even when he is not physically in the office, there is always a sign posted stating he is on the property and provides a number to call for assistance, and he is very quick to answer and help. His kindness and responsiveness made the entire experience smooth and stress-free. Excellent customer service!
  • BP
    Brittany Price
    Dec 23, 2025
    5.0
    Jeff Stwart was extremely welcoming, knowledgeable and helpful with my move in and understanding the process. I would recommend this location because it feels safe
  • PA
    Patricia Arruda
    Dec 15, 2025
    5.0
    Well, for storage facilities, This place has served us well for years. It is clean, organized and accommodating. However, the biggest positive is Jeff! He is a awesome manager and makes the experience great. He is knowledgeable and helpful to different scenarios. His staff has been helpful too. Hopefully, Jeff will be here as long as we are! Thank you Jeff & Extra Space Storage!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.