Business Details
About
Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 920 N Mountain Ave , Ontario, CA, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
Location
Hours
Reviews
3.3
109 reviews
5 stars
55
4 stars
7
3 stars
4
2 stars
7
1 star
36
- PCPatrick CaseyNov 3, 20255.0Good
- KMKeith MartinOct 23, 20251.0Recently purchased a house and needed to order additional furniture items. I ordered my items online. The store scheduled my delivery date 3-4 weeks from the day I ordered them. There was confusion around my address since I previously ordered from Aaron’s. I spoke with the corporate office to clear and verify the confusion. I also went to the store to confirm the delivery address and items. Afterwards, I had two calls from the store to confirm the delivery date and address. However, the store on its own accords decided to change my delivery date to a day before without confirmation with me. The delivery drivers attempt to deliver but they went to the wrong address. The person at the address informed me of this, so I called the store manager Jessica. Immediately she is rude and defensive when I explained that I made several attempts to confirm the information so there were no mistakes. I go to the store and speak with Angelica who I spoke with in person. I don’t know how they went to the wrong address when the confirmation email has the right address. Although it was their mistake, they want me to wait an additional two to three weeks for items I ordered at the end of September. I am in the middle of moving and closing accounts at my previous address. I don’t have time to clear my schedule to accommodate people I am paying to deliver my items. I use to go to their Fontana location before it was closed and never had any of these issues. Unfortunately this is the only store that services my area, so I will no longer be purchasing from Aaron’s.
- NNNikkiOct 2, 20251.0I dont feel like this location deserves any starts but im required to guve a star…I’ve had issues with just this location I’ve had so many items from aarons and never had an issue with any other location until this location. Im not sure who jessica is or if she gets a commission on collecting payments but when i say she is the most heartless human being i have ever had a conversation with. Why are you in customer service if you hate people. The way she talks to you and the way she leaves voicemails is just so disrespectful. I was in a really bad accident and was in the hospital for 2 months literally fighting for my life and she just made me feel like i was a homeless person begging for scraps. I dont think I’ll shop with aarons after i pay off my items. If my morals were on track i wouldnt even finish the lease i started but unlike jessica i have some humanity in my soul and care about the well being of others. There’s a difference between collecting and just flat out being inhumane. If this who aarons hires and this what the company stands on then i will no longer have any parts of this company. Ive been nothing but a loyal customer and always greeting people with a smile.
- BRBrittany RohrbackAug 4, 20251.0I would not recommend Aaron’s especially in Ontario California I had to quit my job because of pregnancy complications and told them to pick it up they scheduled a day to pick it up I waited outside all day they never showed up. A couple days later I get a call from them yelling at me saying somebody needs to be home they don’t have the man power or time to go to Rialto. I definitely will not be renting from them ever again.
- LALydia AlcantarJul 17, 20255.0Giving 5 stars because Dora the delivery driver is very friendly and helpful always calls when she’s on her way just to keep you updated very polite lady I really appreciate her 🩷
Frequently Asked Questions About Aaron's
How does lease to own work at Aarons?
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
What is lease to own at Aaron's and how does it work?
Aaron's offers a lease to own program where you make regular lease payments over 12, 18, or 24 months. Once all payments are made or you choose an early purchase option, you own the merchandise. No large upfront payments or credit are necessary for most approvals.
How can I apply for a lease at Aaron's?
You can apply online at Aarons.com or apply.aarons.com to determine your Leasing Power™ before visiting the store, or complete an application in-store at 920 N Mountain Ave, Ontario, CA.
What do I need to provide when applying for a lease?
Applicants need to provide personal information such as name, contact details, SSN, government-issued ID, income, residence info, and references if applicable.
What delivery options does Aaron's in Ontario offer?
Aaron's offers in-store pickup, curbside pickup, delivery, and same-day delivery services for your convenience.
Can I track the delivery of my order from Aaron's?
Yes, after ordering you will receive an "Aaron's Order Confirmation" email with a "Track Order" button for real-time tracking. For assistance, call 1-888-333-3785.
Will Aaron's assist with moving my leased merchandise?
Yes, Aaron's will move your merchandise if you are relocating within 15 miles of your current residence during your lease period.
What payment methods are accepted at Aaron's Ontario store?
The store accepts cash, checks, money orders, and all major credit cards at most locations, including the Ontario store.
What nearby places can I visit before or after shopping at Aaron's Ontario?
Near Aaron's at 920 N Mountain Ave, you can visit Ly's Nails or Miracle Nail Lounge for beauty treatments, Subway for a quick meal, or Jeorges Barber Shop for grooming services.
Are there nearby beauty salons and spas close to Aaron's Ontario?
Yes, locations such as Navoj Brows, Beauty By Michelle B, LashGlo, Embrace Texture, and Athena Aesthetics are nearby for beauty and spa services, making it easy to combine shopping and self-care.
Is there a Bank of America branch or ATM near Aaron's Ontario store?
Yes, both a Bank of America Financial Center and a Bank of America ATM are close to Aaron's, convenient for customers needing banking services during their visit.