Brand Certified
The Brick
4.5(3,535 reviews)
Certified by The Brick • Aug 23, 2026
Business Details
4001 Legacy Park Dr, Windsor, ON
N8W 5S6, Canada
Certified by The Brick • Aug 23, 2026
(519) 969-1585
Certified by The Brick • Aug 23, 2026
http://www.thebrick.com
Certified by The Brick • Aug 23, 2026
About
Certified by The Brick • Aug 23, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Aug 23, 2026
Hours
Certified by The Brick • Aug 23, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.5
3,535 reviews
5 stars
2,873
4 stars
246
3 stars
82
2 stars48
1 star
286
- SGSandra Garrisi1 day ago4.0Online purchase was easy, arrival of furniture was just a few days after purchase. Delivery was smooth and professional. We love the look and quality of our bed frame, it looks just like it was described and shown in photos. Our mattress looks and feels comfortable, however it will take a few nights to see if that truly is the case. The only reason why I didn't give 5 stars is because we didn't receive the bag to wrap our old mattress, and therefore the delivery team wouldn't take it. Although I understand the position of the delivery team, the Brick should send the required mattress bag we paid for with the removal service. Now we are inconvenienced and out the money Although not very much of a cost, but more upset about the inconvenience of now having to dispose of ourselves.
- KGKhadija Ghous1 day ago5.0I've been buying furniture from The Brick for over 15 years, from my bachelor apt to my house, have always been satisfied with the furniture and service. My whole house is furnished with The Brick furniture and always receive so many compliments when someone comes over. Specifically shopping from Windsor store, should out to Brandon who was very kind and helpful, it's obvious he very much cares for his customers and provides a thorough full service. The delivery folks were also very nice and accomodating. Thanks Brick Windsor, see you again soon!
- JCJenna Chesterfield2 days ago5.0Our experience in store with Brandon was great. He was thorough and looked for all the features we were hoping to get. The delivery was seamless and quick, within 2 days. What I loved about delivery is that they provide you with exact expectations on when it will arrive. They provide a text message that shows when the vehicle is on its way. It was perfect. Great experience all around. My husband is going to install the unit tonight and hopefully all goes well.
- SJSammy Davis Jr.Aug 13, 20264.0I have had horrendous experiences with the Brick over the years. This was a "3 Strikes You're OUT" scenario. 3rd & Final chance for The Brick to prove my first 2 experiences were a fluke. -- The salesman, Logan A?.... Home Run! This guy was Aces to deal with, which boosted my confidence a bit. -- Delivery? They text a 3 hour window & were here and gone in the 1st hour. Very pleasant guys, efficient & friendly. Sales Staff... 5* Delivery Guys... 5* Overall... 4* But only because until now it was 2* Thanks to these guys for their professionalism.
- LSLYNN SLEETHAug 7, 20265.0We recently purchased a customized Split King sleep system, and we couldn't be happier with our experience at The Brick. From our Sales Consultant, Jay, to the Store Manager, Richard, the customer service was truly second to none. Jay was incredibly knowledgeable, informative, personable, and had a genuine, no-pressure approach that made the entire shopping experience enjoyable. She first met with me on a Saturday and then took the time to meet with my husband and I again the following Thursday, patiently going through all of our questions a second time and ensuring we both felt comfortable and confident with our decisions. She never made us feel rushed or pressured—only supported and well informed. Richard was equally outstanding. He took the time to review our purchase, explain the pricing, and work through the numbers with us. He also recommended a different adjustable bed frame for my husband after taking the time to understand his needs, and we're so glad he did. Richard also recommended the mattress protectors and cooling sheets. I'll admit he had to convince me on the sheets, but I'm so glad he did—they are everything he said they would be! His product knowledge across the entire store was truly remarkable. The knowledge, guidance, and support we received from both Richard and Jay gave us complete confidence in every purchase we made. We attended their VIP Sale, and the prices were phenomenal. We left feeling confident that we had received excellent value along with outstanding customer service. We would not hesitate to purchase from this store again and highly recommend it to anyone shopping for furniture, mattresses, appliances, or home furnishings. If you're visiting The Brick, be sure to ask for Jay. Between Jay's exceptional service and Richard's incredible expertise, you'll be in excellent hands. Thank you, Jay and Richard, for making this such a positive experience!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for full details.
Can I cancel my order and get a refund?
Yes, you may cancel your order at any Brick location before product delivery or pickup. Refunds are made to the original payment method, with deposits on special orders being non-refundable.
How can I add an extended warranty to my purchase?
Extended warranties can be added during purchase online or in-store, or within 30 days after receiving the product by visiting a Brick store. You can select coverage during online checkout or consult in store for options.
What delivery and pickup options does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services. Delivery is available in most areas through The Brick's own team or third-party couriers.
What are The Brick's store hours in Windsor?
The Brick Windsor is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. Holiday hours may vary.
Which payment methods does The Brick accept?
The Brick accepts American Express, cash, financing options, Mastercard, and Visa for payment.
Are there notable places near The Brick Windsor store that customers might visit?
Yes, nearby places include PetSmart for pet supplies, SilverCity Windsor Cinemas for movies, and Chuck's Roadhouse for dining, making it convenient to combine shopping with other activities.
How can I use nearby transit or attractions to visit The Brick Windsor?
Customers visiting The Brick Windsor can enjoy nearby attractions like SilverCity Windsor Cinemas or dining at Chuck's Roadhouse. These nearby places provide good landmarks and activities before or after shopping.
What services does The Brick provide besides selling furniture?
The Brick offers delivery, product removal and recycling, warranties and protection plans, professional installation, assembly, service, and repair for their products.
Brand Certified Facts from The Brick
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Certified August 23, 2026Yext Knowledge Graph
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