Brand Certified
The Brick
4.5(3,449 reviews)
Certified by The Brick • Jul 05, 2026
Business Details
4001 Legacy Park Dr, Windsor, ON
N8W 5S6, Canada
Certified by The Brick • Jul 05, 2026
(519) 969-1585
Certified by The Brick • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick • Jul 05, 2026
About
Certified by The Brick • Jul 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Jul 05, 2026
Hours
Certified by The Brick • Jul 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
8/3/202610:00 AM - 9:00 PM
Reviews
4.5
3,449 reviews
5 stars
2,795
4 stars
241
3 stars
82
2 stars48
1 star
283
- GLgil leblanc2 days ago5.0My wife and I had an excellent experience at the Brick. We purchased a Stearns and Foster queen mattress and low profile box spring. The model is the new Allianz and we have the best sleep ever. Wanted to thank our sales person Loyd who really took care of us. Also Jenna who helped with our customer support on this exchange. Keep up the great work, much appreciated
- SBSusan Van Belle2 days ago3.0The salesperson was knowledgeable and professional. The delivery people were professional, friendly, and fast. Unfortunately, I did not receive my adjustible bed frame. Only the mattress. Now I will have to wait additional days to receive my full order. Disappointing.
- KDKareem Draz5 days ago5.0They had all types of mattresses and different styles of beds for all preferences. I had an amazing experience during my visit. I was lucky enough to have Karen Matlack look over me, she was so patient with me and listened carefully to my needs. She is so knowledgeable and gave me recommendations that were amazing for exactly what I needed, couldn’t have asked for a better person to help me with my purchase.
- RHReem Hamdan6 days ago1.0Do not use “ TONY Z” not his real name and I’m not sure why his salesperson name is that but whatever. He took advantage of us, new parents we came in with our 4 DAYS OLD BABY to buy a new couch and carpet. It was that important we get them asap. We already knew what we were buying and we were supposed to meet up with a lovely lady that helped us out. He found us never left our side until we were paying and out the door. He convinced us, we just wanted to get out of there we were tired and exhausted annoyed hungry and he took advantage. He knew what he was doing. We got the couches we want but instead of our 3 piece L shaped sectional we got convinced to buy every piece and the carpet I showed him the light grey he ordered it in taupe. The brick showed up at my house 4 times for deliveries with a new born baby. Imagine that. He combined me to get Flexiti so I did and said id be on a year term monthly payment to help us out. Turns out he didn’t do that. I have to pay the full amount like yesterday and I’m getting charged interest by the month. He had us buy everything that day let’s say Wednesday and said call back Friday to get your discount and refund. So he wanted full commission on the full price and then Friday they would price match and refund. Instead of looking out for us he was only looking out for his commission. Please don’t use him unless you don’t care about feeling uncomfortable, getting screwed over and over paying.
- DDDaveJun 16, 20261.0Your lucky you got one star. Worst customer service from the customer service reps to management! First off your customer service reps should know the basics of your financing terms regardless if they finance customers or not! The fact they don’t know admin fees or simple questions like what terms you guys even offer is ridiculous! What’s the point of having a customer service counter and they have zero knowledge of how you guys actually sell/finance your products? Second we had to cancel an order because they refused to wrap an appliance at pickup. They said they were unable to provide any type wrapping and it’s up to the customer to bring it. Which is fine if we knew that prior to driving all the way there and renting a truck. When talking the store manager her response was “well did you ask”. Well did your sales rep do their job or were they more worried about making commission? Wouldn’t it be the sales reps job to make sure the customer is FULLY aware of everything to do with their purchase? A simple “are you having it delivered or picked up? Oh picked up well make sure you bring something to cover it because we won’t provide anything”!! Like come on I have to spend my money and do the sales reps job be for real! I’ve never picked up anything from a furniture store and it not be wrapped so that wasn’t even a question on my mind because common sense would be to wrap the item for the customer. Common sense would be a furniture store having some type of wrapping on hand for customer use for accessories, as is or floor model pick ups. This is a furniture store with a warehouse and warehouse workers is it not? Can’t order some bubble wrap to ensure your customers orders make it home safely? Or you got your money and no longer care? Went to Leon’s and what do you know they wrap their appliances for you!! New, as is, floor models all wrapped! TAKE NOTES! DO BETTER!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on The Brick's website for full details.
Can I cancel my order and get a refund?
Yes, you may cancel your order at any Brick location before product delivery or pickup. Refunds are made to the original payment method, with deposits on special orders being non-refundable.
How can I add an extended warranty to my purchase?
Extended warranties can be added during purchase online or in-store, or within 30 days after receiving the product by visiting a Brick store. You can select coverage during online checkout or consult in store for options.
What delivery and pickup options does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services. Delivery is available in most areas through The Brick's own team or third-party couriers.
What are The Brick's store hours in Windsor?
The Brick Windsor is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. Holiday hours may vary.
Which payment methods does The Brick accept?
The Brick accepts American Express, cash, financing options, Mastercard, and Visa for payment.
Are there notable places near The Brick Windsor store that customers might visit?
Yes, nearby places include PetSmart for pet supplies, SilverCity Windsor Cinemas for movies, and Chuck's Roadhouse for dining, making it convenient to combine shopping with other activities.
How can I use nearby transit or attractions to visit The Brick Windsor?
Customers visiting The Brick Windsor can enjoy nearby attractions like SilverCity Windsor Cinemas or dining at Chuck's Roadhouse. These nearby places provide good landmarks and activities before or after shopping.
What services does The Brick provide besides selling furniture?
The Brick offers delivery, product removal and recycling, warranties and protection plans, professional installation, assembly, service, and repair for their products.
Brand Certified Facts from The Brick
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Certified July 05, 2026Yext Knowledge Graph
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