Leon's Furniture

Reviews

• KM

  Kayla Murray

  4 days ago
  5.0
  Drivers were very friendly and helpful, They set up my stuff in a timely manner. None Of the boxes were dented or damaged. Very great experience thank you you guys
• RM

  Rose Mousaly

  May 13, 2026
  5.0
  We bought a lovely leather sofa. A defect in the leather was noted and after a couple emails with customer service, the entire sectional was replaced. Really appreciated that. The delivery men were right on time, professional and did a great job. Their tracking app works very well! Thank you Leon’s!
• LB

  Linda Bellaire

  May 12, 2026
  5.0
  It’s always a pleasure to visit Leon’s and many thanks to Vincent The delivery team was incredibly courteous and even offered to remove the outdoor furniture from the boxes for me—that thoughtful gesture was greatly appreciated. Thank you for the excellent service!
• TD

  TERRY D

  May 8, 2026
  5.0
  Renee was fantastic, very informative and wants to know what you are trying to achieve to help give the best experience. Most importantly she is transparent and will make sure you made the right choice. The entire staff is always kind and experts.
• IJ

  Irena Jankovic

  Apr 13, 2026
  1.0
  Super upsetting experience with Leon’s Windsor location. The lack of customer service from the workers is beyond me. Miscommunication on every single end. I bought the couches on April 2nd and was told to pick a delivery date. I picked the following Tuesday 7th of April while being in store. The sales rep said yes and then afterwards proceeded with “we can’t Tuesday, what other day works?”. I said the following Thursday April 9th for couch delivery. On the 7th of April I got a call saying that the couches will be delayed due to missing parts if we can reschedule to the following Friday for the whole couch (April 10th). On April 9th I’m at work, and I get a call saying the delivery drivers are at my door. I told the delivery drivers that I was called a couple days prior for rescheduling for the couches from Leon’s because there was missing pieces and that I was suppose to get everything Friday. I had to run from work to go home just for there to be missing pieces of my couch regardless. So I asked the delivery driver, about the missing my pieces of my couches if it was still coming Friday (April 10th), and they said if Leon’s called you for the 10th, then it’s coming and if not, then it will on the Saturday (April 11th). Then I got no call all weekend, and today April 13th the Monday, I got a called for Leon’s saying the couches were coming Friday (April 17th). I kindly confirmed and went about my day. A few minutes later, got another call back from Leon’s saying that Friday April 17th doesn’t in fact work and we need to reschedule. What in the world is going on? So much miscommunication and horrible customer service. I had to fight for compensation and all they could offer me is $50 and after standing my ground, they gave me up to $75 refund… what is a $75 refund now a days? The whole couch costed me almost $4,600… HORRIBLE COMMUNICATION. HORRIBLE CUSTOMER SERVICE. It’s been almost 2 weeks that I haven’t gotten my couches after being promised delivery after a few days of purchase. And I still haven’t gotten them and have to see if that promised date of the Sunday April 19th ends up following through. Will not be recommending to anyone. Very disappointing.

Frequently Asked Questions About Leon's Furniture