Brand Certified
The Brick
4.5(4510 reviews)
Certified by The Brick • May 17, 2026
Business Details
25 Consumers Dr, Whitby, ON
L1N 9S2, Canada
Certified by The Brick • May 17, 2026
(905) 444-9044
Certified by The Brick • May 17, 2026
http://www.thebrick.com
Certified by The Brick • May 17, 2026
About
Certified by The Brick • May 17, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 17, 2026
Hours
Certified by The Brick • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM
Reviews
4.5
4,510 reviews
5 stars
3,672
4 stars
316
3 stars
129
2 stars
74
1 star
319
- PRPeggy Regas3 days ago5.0We had a fantastic experience at The Brick thanks to Matt! From the moment we walked in, he gave us space to browse and never made us feel pressured, which we really appreciated. He was always nearby when we had questions or needed help, and his professionalism stood out right away. Matt truly listened to what we were looking for and took the time to understand our needs. His knowledge of the products was exceptional, and he was able to explain everything clearly and honestly. It made the whole shopping experience easy, comfortable, and enjoyable. If you’re shopping at The Brick, we highly recommend asking for Matt. Outstanding customer service from start to finish!
- SWSarah Walsh3 days ago5.0My mom and I had such a great experience at The Brick thanks to Adrian. From the moment we walked in, he was incredibly friendly, patient, and genuinely helpful. He took the time to listen to what we were looking for, answered all of our questions, and made the whole process feel easy and comfortable without ever being pushy. Furniture shopping can be overwhelming, but Adrian made it such a positive experience and we truly appreciated how knowledgeable and attentive he was throughout everything. Exceptional customer service from start to finish — we’ll definitely be recommending him to others!
- KKKarl Kanmaz4 days ago1.0We bought a brown leather sofa in December 2025 and it started to squeak loudly. We complained and a technician did visit and inspect. We were told that we would receive a call for a path forward but HAVE NOT RECIEVED A CALL, WHEN WE CALL, THEY DO NOT ANSWER! The couch has not been fixed, still has issues and isn't fixed no matter how hard we push back on them. Customer service from the on site manager was very poor. Will not be coming back. Ever.
- DNDré NoronhaMay 13, 20265.0That may have been one of the best and quickest experiences I’ve ever had with furniture delivery. From using the online tracker to getting the phone call just before they arrived, everything was easy. In addition, having those guys remove their shoes and take the furniture to my basement (without me asking) and setting it all up and taking all the garbage and packaging away was fantastic. They were very friendly and super polite. Thank you for the great experience.
- DGDenise GullMay 6, 20265.0Our purchase at The Brick was a very pleasant experience. When we decided on the sectional we wanted we had a few questions. Ali helped us, he was so friendly, knowledgeable about our sectional. He helped us with measurements and when we asked if two pieces could be moved so we could visualize what it would look like, Ali went and got a display associate to help this happen. The gentleman was a great help (we didn't get his name) When we decided to purchase Ali made it a great experience explaining all the details in our purchase and warranties. Thank you so much for your time and patience Ali!! On the day of delivery, it was delivered at the time slot that was given. The three gentleman were phenomenal...they brought all the pieces in with care to my home and the furniture pieces. They worked at putting the legs on, placing the pieces together in area I needed it. They gave the upholstery care kit and cleaned the plastic/cardboard and took it away. Thanks guys I really appreciated all that you did!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy depends on the item purchased. For complete details, visit the Satisfaction Guarantee page on The Brick's website.
Can I cancel my order and receive a refund?
Orders can be canceled with a refund prior to product delivery or pickup. Refunds are made to the original payment method. Deposits on special orders are non-refundable.
How can I add an extended warranty to my purchase?
Extended warranties can be added during checkout online or in-store, or up to 30 days after receiving your product by visiting a store. Options vary by product.
What are The Brick Whitby's pickup hours?
Pickup hours are Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
What delivery and pickup services does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services to most areas in Canada.
What types of products does The Brick sell?
The Brick sells furniture, mattresses, appliances, and home electronics including sofas, dining sets, refrigerators, washers, TVs, and more.
What nearby dining options are available near The Brick in Whitby?
Nearby dining includes Bâton Rouge steakhouse, Starbucks Canada for coffee, Tim Hortons fast food, Wendy's burger restaurant, Big Boys Burgers, Pita Deli, Denny's American restaurant, Chuck E. Cheese family restaurant, Bistro 67 cafe, and Beertown Public House pub.
Are there nearby entertainment and recreational activities near The Brick store?
Yes, nearby you can enjoy LaserMaxx Whitby and Laser Quest for laser tag, and iFLY Whitby Indoor Skydiving for an indoor skydiving experience.
What nearby automotive services can assist customers visiting The Brick?
Nearby automotive services include Jeep Canada dealership, Menzies Chrysler repair, Petro-Canada gas station and car wash, Peter van Dorsser Whitby-Oshawa Honda dealer, Get Approved Durham, Zeenat Baig car sales, Mercedes-Benz Durham dealership and repair, Joseph Campbell Whitby Oshawa Honda, and Firnas Motors engineering services.
Brand Certified Facts from The Brick
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Certified May 17, 2026Yext Knowledge Graph
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