Brand Certified
The Brick
4.5(2,928 reviews)
Certified by The Brick • Aug 23, 2026
Business Details
137 Chrislea Rd, Vaughan, ON
L4L 8N6, Canada
Certified by The Brick • Aug 23, 2026
(905) 850-5300
Certified by The Brick • Aug 23, 2026
http://www.thebrick.com
Certified by The Brick • Aug 23, 2026
About
Certified by The Brick • Aug 23, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Aug 23, 2026
Hours
Certified by The Brick • Aug 23, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.5
2,928 reviews
5 stars
2,372
4 stars
164
3 stars
64
2 stars41
1 star
287
- AAA A4 days ago1.0Very Disappointing Customer Service I had a very disappointing experience at this Brick store. The manager’s attitude was extremely unprofessional, and there was very little effort to provide customer service or help us with our purchase. One employee, who was wearing a turban, was genuinely trying to help and was telling us that something could potentially be done. Unfortunately, the manager repeatedly dismissed that possibility instead of trying to find a reasonable solution. The manager was sitting on the sofas with a couple of other employees rather than actively helping customers. When we explained that we were there to buy the product, we were told that it was on clearance and dirty, rather than being offered any meaningful assistance or solution. I strongly encourage the higher management team to review what happened and address the customer-service standards at this location. Customers should feel welcomed and respected, especially when they are coming in ready to make a purchase. The one employee who tried to help deserves recognition, but the manager’s behavior needs serious attention.
- SSStacy6 days ago5.0I had such an exceptional experience with Savita at customer service. She was incredibly knowledgeable, patient, and attentive throughout my entire interaction. All of my questions and concerns were met with clear and helpful answers. I truly appreciate the time and effort she took to make sure all of my needs were met. Savita provided outstanding customer service, she really took her time to help me find solutions/alternatives to my problem. Thank You Savita
- SKShuayb KAug 17, 20261.0Terrible experience upon delivery. These guys damaged my brand new finished basement and tore the leather on two pieces of the new sectional they delivered, then refused to do anything about the property damage because I reported it after signing for the delivery. The delivery people are terrible, completely negligent and dont care about causing damage. They were sliding the sectional pieces down the brand new stairs (damaged edges and stain) instead of lifting, then sliding them against the brand new hardwood floor. The Brick only offered to replace the damaged pieces of the sectional.
- CRcandy ramlallAug 12, 20265.0I have made many purchases from this location over the last few months and have always been pleased with the excellent selection and outstanding customer service. I would like to thank sales consultant Sharmala for being so helpful, knowledgeable and attentive throughout my purchasing experience. She went above and beyond to ensure I was able to find the best bed set for my home. Thank you!
- MRMuhammad Abdul RazaqAug 7, 20265.0I wanted to update my previous review after receiving a follow up call from Angela. She took the time to genuinely listen to my concerns, understand the situation, and work with me to provide a resolution that I was happy with. While the initial experience with the delayed sectional and communication was frustrating, I really appreciate Angela taking ownership of the situation and making the effort to resolve it. Her professionalism and willingness to listen completely changed my experience. Thank you, Angela, for following up and making things right. I appreciate the customer service and am happy to update my review to 5 stars.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
Return policies vary by product. For full details, refer to the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee?
Yes, The Brick refunds the difference if you find the same brand and model at a lower price within 30 days of purchase, subject to conditions.
Can I cancel my order and get a refund?
Orders can be canceled with refunds processed to the original payment method prior to delivery or pickup, except deposits on special orders which are non-refundable.
What delivery and pickup services does The Brick provide?
The Brick offers curbside pickup, delivery, and no-contact delivery services for customer convenience.
What are The Brick's store hours?
The store is open Monday to Friday 10:00-21:00, Saturday 10:00-19:00, and Sunday 11:00-18:00, with special holiday hours.
What installation and assembly services are available?
The Brick offers licensed installation and furniture assembly services for various appliances and products.
What payment options does The Brick accept?
Accepted payments include American Express, Cash, Financing, MasterCard, and Visa.
What products and brands can I find at The Brick?
The Brick offers furniture, mattresses, electronics, and appliances from brands like Samsung, LG, Whirlpool, Sony, and many more.
Are there any nearby places I can visit when shopping at The Brick in Vaughan?
Nearby you can visit Zapa Interiors Furniture Gallery and Room-Deco Fine Furniture for more furniture options, or Goemans Appliances Vaughan for appliances.
Is there a place nearby where I can get interior design or home renovation services?
Yes, Harmony Condo Renovations and Harmony Basements are nearby for renovation and interior design services.
What nearby amenities can I enjoy before or after visiting The Brick?
You can relax at Elite Skin Rejuvenation spa, try rock climbing at RockHaus Climbing, or have a meal at Zets Restaurant which are all nearby.
Brand Certified Facts from The Brick
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Certified August 23, 2026Yext Knowledge Graph
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