Brand Certified
The Brick
4.4(2099 reviews)
Certified by The Brick • May 17, 2026
Business Details
1352 Dufferin St, Toronto, ON
M6H 4G4, Canada
Certified by The Brick • May 17, 2026
(416) 535-3000
Certified by The Brick • May 17, 2026
http://www.thebrick.com
Certified by The Brick • May 17, 2026
About
Certified by The Brick • May 17, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 17, 2026
Hours
Certified by The Brick • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM
Reviews
4.4
2,099 reviews
5 stars
1,638
4 stars
105
3 stars
80
2 stars
46
1 star
230
- MLMaría Fernanda Caballero LozadaMay 10, 20265.0Ritu was an exceptional sales associate at Brick. From the very beginning, she treated us with warmth, kindness, and genuine care. She helped us find great offers, and we left so happy with our experience that we definitely want to come back. She is much more than a salesperson — she makes customers feel welcomed, comfortable, and truly valued. Her kindness, professionalism, and close, caring approach made a big difference for us. Thank you, Ritu, for such an amazing experience! We highly recommend her.
- MSMOHD SAHIL SHAIKHMay 3, 20265.0I was in the store to buy a mattress and a pillow for my room and mr fahad was so helpful in providing me with best options in the store i was confused as it was difficult to choose all of them seemed extremely perfect but he guided me by asking several questions about my choices and helped me select the best and perfect ones. Thank you so much yours efforts are highly appreciated.
- SSSahyr SApr 30, 20261.0I recently visited your store on Dufferin Street in Toronto and had a very disappointing experience. The manager, Thilesh, was extremely rude and unprofessional in his interaction with customers. His tone and manner of speaking were inappropriate and did not reflect the level of service one would expect. I am a regular customer and have purchased many items from this store over time, which makes this experience even more disappointing. This experience was frustrating and left a negative impression. I believe customer-facing staff, especially managers, should demonstrate professionalism, respect, and basic communication skills. I hope this matter is addressed appropriately to ensure a better experience for future customers.
- MDMaria DafonteApr 30, 20265.0We had such a great experience at The Brick thanks to Avhimanyu (Avi)He really took the time to understand what we were looking for and helped us find the perfect sofa without any pressure. What stood out the most was how he worked with us to get an amazing deal—we honestly didn’t expect to walk away that happy with both the price and the quality. If you’re shopping at The Brick, definitely ask for him. Professional, patient, and genuinely cares about his customers.
- ZRZariein RahmanApr 30, 20261.0Not only is their Customer Service over the phone awful, their Delivery Service is equally pathetic! For starters, despite confirming the delivery date at the store, they later call to tell you that they’re going to be late. Not just late, they call to also tell you that one of items would be delivered at a later date. And then finally on the date of the delivery, another item from the list of “Deliverable Items” shows missing! And then when you try to call them to check what’s happening they don’t even pick up the calls! I called them 10times already, but their helpline number that is registered under Anamika Sen, chose to not pick up a single call! To elaborate: I was supposed to get 4 items delivered on Tuesday. They called on Monday to inform that they can deliver only 3 items, that too on Thursday. And today is Thursday, but their Tracker is showing only 2 items now!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
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Certified May 17, 2026Yext Knowledge Graph
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