Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Aroj he is a good sale guy excellent service I got today am please of my service
KA
Kashif Ali
Sep 25, 2026
5.0
I have a very good experience at this location.mr fahad assist me he was very helpful and knowledgable person.he really gave me good deal about my purchase.
I highly recommend people to come to this location for best and excellent customer service and for ur fully satisfaction.
DC
Desiree Da Costa
Sep 21, 2026
5.0
My family has been longtime customers of The Brick, and over the years, Natalia at the Gary Ave location has helped us with various purchases.
Every time we’ve dealt with Natalia, she has been friendly, knowledgeable, patient, and genuinely helpful. She takes the time to understand what we’re looking for and makes the whole shopping experience comfortable and stress-free.
We recently purchased a new mattress from The Brick, and once again, Natalia was wonderful to deal with. We really appreciate the great service she has consistently provided our family over the years.
Thank you, Natalia, for always taking such good care of us! We truly appreciate you and the team at The Brick on Gary Ave.
YM
Yuri Menko
Sep 18, 2026
1.0
Very disappointing experience.
We found a mattress we liked at The Brick and salesperson was helpful and knowledgeable assisting us , and a few days later contacted the salesperson to place the order.The online payment wasn’t working, so she processed a 10% deposit instead.
Two hours later, we drove to the store to complete the payment, only to be told the mattress was now out of stock.
What is the point of taking a deposit if it doesn’t actually hold or reserve the product? Payment was taken, but apparently it gave us no protection at all.
Between the failed online payment, the useless deposit, and driving to the store for nothing, the whole experience was a frustrating waste of time. Their ordering and inventory system really needs improvement.
LS
LORENA BERNAL SEGURA
Sep 14, 2026
2.0
The good and terrible customer service, terrible because the seller lied to us in many things he did not say, being new to the country they scammed us in a shameless way, he told us and allegedly gave us free insurance for the bed we bought, one of the most expensive I believe with a cost of 4000 only on the mattress, supposedly also put us free pillows and free cover, in the end he charged us everything on the sales slip, we did not realize that same day because we had a free ticket. emergency and we left quickly, when things arrived at my house we came up with surprise, the seller added without our authorization one more bed about 600 more, checking the ballot we saw that the 2 pillows and the covertor were priced at 100 each, and for more insurance cost us about 57 per month which he said FREE, I would say scammer or not that man is a scammer and I do not know if the store knows or they are colluding I hope not, it is a pity because many recommended the price of me It is a pity that in such a beautiful country there is so much theft without violence, when claiming all this in the store, the seller said that it was only the error of the system about the bed and that insurance could never give it for free and less the pillows and coverers, that seller is a vile liar.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
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