Brand Certified
The Brick
4.6(1404 reviews)
Certified by The Brick • May 17, 2026
Business Details
869 Fort William Rd, Thunder Bay, ON
P7B 0A9, Canada
Certified by The Brick • May 17, 2026
(807) 475-7300
Certified by The Brick • May 17, 2026
http://www.thebrick.com
Certified by The Brick • May 17, 2026
About
Certified by The Brick • May 17, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 17, 2026
Hours
Certified by The Brick • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM
Reviews
4.6
1,404 reviews
5 stars
1,165
4 stars
99
3 stars
36
2 stars16
1 star
88
- LHlaurie heerema1 day ago4.0The salesperson was fair to deal with but somewhat pushy and the delivery people were good. My only concern was the fact that I had asked for a delivery after 4:30 when I got home from work. If I hadn’t been off at 11:30 this morning, there would’ve been nobody here to accept the delivery. Very disappointed with the sales person Who had stated she would ensure the delivery was the last one of the day.
- MWMarge WhittinghamMay 13, 20264.0The service in store was excellent, however, the delivery left something to be desired. The warehouse person misloaded the order and instead of being first we were last. When we had other commitments that day it was very hard to change the times of the other appointments.
- FRFelipe RamosMay 9, 20265.0I would like to share how happy I was with the service provided by Raman today at The Brick. I purchased a mattress and a box spring for my parents, who do not speak English very well, and Raman was absolutely exceptional. He was kind, patient, respectful, and very professional throughout the entire process. We visited several different stores to compare the same products, including Jysk, Surplus Furniture, and Leon’s. The prices were very similar everywhere, but what truly brought us back to The Brick was Raman’s outstanding customer service and kindness. Thank you, Raman, for making this experience so comfortable and positive for my parents and me. Excellent service like yours really makes a difference!
- KVKaren VescioMay 8, 20265.0The sales person was fantastic. Very helpful and no pressure. He assured me to call any time I needed help with my purchase and delivery. The delivery guys were great. Really friendly and accommodating. They had the furniture set up and in place in no time. They removed all of the packaging right away leaving everything clean and in order
- RSravinder singhApr 30, 20265.0Amazing experience at The Brick! Raj provided outstanding customer service from start to finish. He was knowledgeable, patient, and helped me choose the right appliances without any pressure. He explained everything clearly, gave great recommendations, and made the whole purchase process smooth and stress-free. Really appreciate his professionalism and friendly attitude. Highly recommend asking for Raj if you’re shopping here!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What are your store hours at The Brick in Thunder Bay?
The Brick in Thunder Bay is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
What brands of furniture and appliances can I find at The Brick?
The Brick offers a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more for furniture, appliances, and electronics.
Does The Brick offer delivery and curbside pickup services?
Yes, The Brick provides delivery, curbside pickup, and no-contact delivery services for customer convenience.
What payment options are accepted at The Brick?
You can pay at The Brick using American Express, cash, financing, Mastercard, and Visa.
Can I add an extended warranty to my purchase at The Brick?
Yes, you can add an extended warranty during purchase in-store or online, or within 30 days after receiving your product by visiting a Brick store.
Is The Brick wheelchair accessible?
Yes, The Brick has wheelchair-accessible entrances and parking for all customers.
What nearby places can I visit when shopping at The Brick in Thunder Bay?
While visiting The Brick, nearby places of interest include Swiss Chalet for dining, Old Navy for clothing shopping, and The Beer Store for beverages.
Are there any nearby financial services near The Brick in Thunder Bay?
Yes, Sean Garrity BMO Financial Planner and BMO Bank of Montreal are nearby, offering financial advising and banking services.
Where can I find entertainment and dining options near The Brick?
Near The Brick you can enjoy dining at Swiss Chalet, Burger King, KFC, and Osmow's Shawarma, offering a variety of cuisines.
What types of products does The Brick sell?
The Brick sells a wide variety of products including sofas, dining tables, beds, mattresses, refrigerators, ranges, dishwashers, washers, dryers, TVs, and home electronics.
Brand Certified Facts from The Brick
This information is certified by The Brick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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