Brand Certified
The Brick
4.6(1,443 reviews)
Certified by The Brick • Jul 05, 2026
Business Details
869 Fort William Rd, Thunder Bay, ON
P7B 0A9, Canada
Certified by The Brick • Jul 05, 2026
(807) 475-7300
Certified by The Brick • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick • Jul 05, 2026
About
Certified by The Brick • Jul 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Jul 05, 2026
Hours
Certified by The Brick • Jul 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
8/3/202610:00 AM - 9:00 PM
Reviews
4.6
1,443 reviews
5 stars
1,200
4 stars
99
3 stars
36
2 stars16
1 star
92
- JSJeff Sutton5 days ago5.0We arrived late, almost closing time and Abishek was able to get us the mattress we needed for our rv. It fits perfect and we were in and out quickly. Exactly what we were asking.
- MAMaureen Abbott6 days ago5.0Rick at The Brick in Thunder Bay will take great care of you! With over 30 years experience, he is extremely knowledgeable and listens to your specific client needs. We are very happy with our recent dishwasher purchase! Thank you, Rick!
- CGCandice GoretzkiJun 29, 20265.0Thanks so much Cassandra in Thunder Bay Brick for your help in purchasing a new tv. We originally purchased a couch and then new tv. Your patience and professionalism helped so much make us feel comfortable taking our time to make decisions so many choices in both purchases. We also dealt with gentleman when purchasing the couch that was very helpful. Thanks Thunder Bay Brick for helping us update our living room.
- MGMolly GaertnerJun 7, 20265.0My fiancè and I were finally ready to buy a couch and decided to start with the Brick in our browsing hunt as we had purchased great furniture there in the past. Jessica was really warm and quick in her approach, laying out the store in terms of what we were looking for and giving us plenty of time to shop on our own. She followed up with us at the end and was happy to discuss everything from fabric, to layout, to design and gave us some print ups of our couch to look over. When we returned a few days later Jessica unfortunately wasn’t in, but Mike was extremely helpful in completing our purchase. He gave us time to make our final decision and was fantastic in answering all of our questions about warranties, delivery, and more. He was nice to chat with and assured us the sale would be split with Jessica (which it was!) Such a great team to work with and would certainly purchase from this location again. Already looking forward to our new couch arriving!
- GBgoverning bodybagJun 5, 20261.0Reclining sofa quit working after 3 months. Very difficult to put an online claim in and took customer service four attempts. Buy the time the repairman showed up 4 months after claim the cushions were sacked out. A new switch was ordered three months later from China coming by boat I was told. I had bought the extended warranty which to my surprise didn’t cover the cushions flattening out the opposite of what I was told when purchasing. Four months went by and apparently the boat had not arrived the with switch so I sourced one online delivered in three weeks from China. A few days later the switch from the brick arrived. Turns out it was not only the switch malfunction but the motor on the same side was defective. The manager refused to give me a partial refund so I could order a motor that didn’t take four months to arrive my boat. I received an instore credit and purchased a table. It arrived from Winnipeg for pickup. I opened the door of the loading dock and was greeted with an overwhelming smell of body oder. The box containing the table was too big to fit in my car so I asked if they had a knife to remove it so it would fit which they didn’t have one. I will never spend another penny at the brick.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What are your store hours at The Brick in Thunder Bay?
The Brick in Thunder Bay is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours may vary.
What brands of furniture and appliances can I find at The Brick?
The Brick offers a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, and many more for furniture, appliances, and electronics.
Does The Brick offer delivery and curbside pickup services?
Yes, The Brick provides delivery, curbside pickup, and no-contact delivery services for customer convenience.
What payment options are accepted at The Brick?
You can pay at The Brick using American Express, cash, financing, Mastercard, and Visa.
Can I add an extended warranty to my purchase at The Brick?
Yes, you can add an extended warranty during purchase in-store or online, or within 30 days after receiving your product by visiting a Brick store.
Is The Brick wheelchair accessible?
Yes, The Brick has wheelchair-accessible entrances and parking for all customers.
What nearby places can I visit when shopping at The Brick in Thunder Bay?
While visiting The Brick, nearby places of interest include Swiss Chalet for dining, Old Navy for clothing shopping, and The Beer Store for beverages.
Are there any nearby financial services near The Brick in Thunder Bay?
Yes, Sean Garrity BMO Financial Planner and BMO Bank of Montreal are nearby, offering financial advising and banking services.
Where can I find entertainment and dining options near The Brick?
Near The Brick you can enjoy dining at Swiss Chalet, Burger King, KFC, and Osmow's Shawarma, offering a variety of cuisines.
What types of products does The Brick sell?
The Brick sells a wide variety of products including sofas, dining tables, beds, mattresses, refrigerators, ranges, dishwashers, washers, dryers, TVs, and home electronics.
Brand Certified Facts from The Brick
This information is certified by The Brick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website