The Sundance Spa & Sauna Store St. Catharines

Reviews

• GP

  Greg Patterson

  May 1, 2026
  5.0
  The Team at Sundance was fantastic at walking us through all of the options they had. The Pros & Cons of all tubs and ultimately placing us with the exact Tub us First Time Tub owners were looking for. They allowed us to take our time and were able to answer any and all questions we came up with in between visits. Unfortunately upon delivery, a panel was damaged. But again, Sundance showed excellent customer service by promptly getting the new panel on order even after the sale, on an issue that they had no part in. So happy with the experience and our new family Hot Tub!
• BP

  bernadette peso

  Apr 29, 2026
  5.0
  Honestly, I have worked with Sundance on two separate buying occasions, with all the care afterwards, and both purchases of our hot tubs have been nothing short of awesome! So easy, so informative! Thank you!
• DS

  Darlene Sloggett

  Jan 13, 2026
  5.0
  So excited to have a sauna in my house! Everyone at Sundance were very helpful and easy to get answers for my many questions. Roger and Alex helped us to purchase the right fit for our limited space and delivered it professionally. Wise choice and very pleasant staff. Highly recommend this company!!!
• AS

  A Ski

  Dec 1, 2025
  5.0
  Rob was a dream! I went in last night around 330 and he had all the patience in the world with me. While I understood amplitude :) I knew nothing of hot tubs. He patiently walked me through all my options, answered all of my questions, and while he did show me the more luxurious models, he knew my budget and worked with me without being pushy. He was very thorough and left no questions when I walked out after signing the contract. Waiting to set up delivery now, will edit this post after that experience, which I am sure will also be excellent! Update: Hot tub has been delivered!!! The delivery guys were absolutely amazing!!! They managed to navigate the large tub with ease and even were so kind to give my big puppy some love. They gave me detailed instructions on the filter, filling, cleaning, chemicals, the cover and general hook up. Highly recommend!
• SF

  Sarah Forrest

  Nov 22, 2025
  5.0
  Super friendly! We recently moved into town, and our house came with a hot tub. We didn't really have much knowledge and we were struggling with maintaining chemical balance. We brought in our water to be tested (which they didn't charge for) We had bought some chemicals at another place, but these guys were much more helpful. We got an enzyme from them, which has maintained our balance. Even though our hot tub isn't the brand they sell, they actually did have a filter. I wish I'd gone in to them first, because it was 1/2 the price we paid on Amazon. We got lots of great advice, and had a great conversation. We also got some aromatherapy stuff for our hot tub as well. We definitely feel more confident doing our maintenance after speaking to them 10/10

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