Brand Certified
The Brick
4.5(2563 reviews)
Certified by The Brick • May 17, 2026
Business Details
275 Fourth Ave, St. Catharines, ON
L2S0C2, Canada
Certified by The Brick • May 17, 2026
(905) 685-1771
Certified by The Brick • May 17, 2026
http://www.thebrick.com
Certified by The Brick • May 17, 2026
About
Certified by The Brick • May 17, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 17, 2026
Hours
Certified by The Brick • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM
Reviews
4.5
2,563 reviews
5 stars
2,047
4 stars
201
3 stars
65
2 stars34
1 star
216
- AKAMIT KAPOOR1 day ago5.0My name is Amit Kapoor, and I am a real estate investor. I own several properties around the GTA and have purchased appliances multiple times from The Brick in St. Catharines. I would like to share that Alexander Reid has always been very knowledgeable, professional, and helpful. He provides excellent customer service and is a great asset to The Brick store. Thank you.
- OMOksana Morozova5 days ago5.0Great experience with The Brick St. Catharines team. The phone and email communication, customer care, pickup area team were all professional, helpful, and easy to deal with. A special thank you to Jordin for her professionalism and outstanding customer service. Her assistance and communication were truly appreciated. I would highly recommend The Brick St. Catharines location to anyone looking to upgrade their furniture and shop with confidence, knowing they will be treated with care and respect.
- HChayden craigMay 10, 20261.0Received a sectional couch with a damaged centre. They agreed to send me a new couch and allowed me to assemble and use it until another delivery date that is about a week away. Began to assemble the couch only to realize they sent 2 left sides and I am awarded no compensation. Brutal quality control and service.
- ABalison bilodeauMay 5, 20265.0My husband and I would like to recognize Harry , the Salesman, who helped us with our recent purchase. Our experience has been to enter a store and immediately there is the pitter patter of feet not far behind us. Not the case with Harry. He approached us while we were browsing, introduced himself and when we told him we were just looking for ideas, he said to let him know if we needed anything. He checked in with us a couple of times but we never felt like he was hovering or intrusive. When we had decided what we wanted to purchase, he was great. He was professional, knowledgeable and had a great sense of humor. Thanks for a very positive and comfortable experience. We appreciate you! Andy & Alison Bilodeau
- SLSusie LakeApr 25, 20261.0Extremely disappointed with The Brick. Our king mattress is completely different from what we tried in-store — despite visiting multiple locations where the floor model still matches what we expected to receive. Customer service is nonexistent. Requested a manager call and sent a formal email — no response. On top of that, the operations manager contradicted both the salesperson and other stores. This has been frustrating, inconsistent, and unprofessional. At this point, we just want a refund. Will not be buying from The Brick again.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
Return policy varies by item; see the Satisfaction Guarantee page on The Brick's website for details.
Can I cancel my order and get a refund?
Yes, orders can be cancelled and refunded prior to delivery or pick up by visiting any Brick location with refunds issued to the original payment method.
Can I get my deposit refunded in cash if I paid in cash?
Cash refunds are not always possible; cash payments are typically refunded to a debit card or via cheque mailed to the payer.
How can I add an extended warranty to my purchase?
Warranties can be added during online or in-store purchase, or within 30 days after receipt by visiting a Brick store; details are on the Warranties and Protection Plans page.
What delivery services does The Brick offer?
Premium Delivery Service is available in most areas; third-party and Canada Post shipping are used where The Brick delivery isn't available; no deliveries to the USA.
What installation and assembly services are available?
Licensed installation and assembly are offered for appliances, electronics, and furniture at competitive prices; see Installation and Assembly page for details.
What are The Brick's store hours?
Open Monday to Friday 10:00-21:00, Saturday 10:00-19:00, Sunday 11:00-18:00; holiday hours may vary.
How can I get to The Brick store in St. Catharines using nearby landmarks?
The Brick is located near Michael's crafts store and KFC, making it easy to find and combine your shopping or dining visits.
Are there places to eat near The Brick in St. Catharines?
Yes, nearby options include KFC for fast food, Chopped Leaf for salads, barBURRITO for Tex-Mex, Big Marco's Italian Restaurant, and McDonald's Canada.
What other stores and services are close to The Brick that I might find useful?
Nearby are Michaels for arts and crafts, Beauty Boutique by Shoppers Drug Mart, Canadian Tire Gas station, Farm Boy grocery store, and Sleep Country Canada mattress store.
Brand Certified Facts from The Brick
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Certified May 17, 2026Yext Knowledge Graph
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