Brand Certified
The Brick
4.5(2,640 reviews)
Certified by The Brick • Jul 05, 2026
Business Details
275 Fourth Ave, St. Catharines, ON
L2S0C2, Canada
Certified by The Brick • Jul 05, 2026
(905) 685-1771
Certified by The Brick • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick • Jul 05, 2026
About
Certified by The Brick • Jul 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Jul 05, 2026
Hours
Certified by The Brick • Jul 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
8/3/202610:00 AM - 9:00 PM
Reviews
4.5
2,640 reviews
5 stars
2,121
4 stars
201
3 stars
65
2 stars35
1 star
218
- MDM Deluca1 day ago1.0If I could leave a lower rating I would. I purchased an item from here and paid $200+ for the installation service. I received multiple calls and confirmed installation for a particular date/time, took time off work to be home for the wide open window that was provided. Then, I continued to receive calls to book installation which of course I declined because i had a date and time set. Confirmed this by the installation company and also via online chat with a Brick representative. The day comes and no microwave. The Brick blaming the installation company who lets be clear works for them to provide service to their customers. They should care about that they don't. I called the store and asked to speak to the manager, twice. Nope didn't get to speak to a manger either. Spoke to Trans Global who is the installation company. They said we have to wait for the item to be received and then we book the install. To be clear item in stock at store the whole time. Oh ok lets book a date and time. A week from now. I've already waited a week. I already stayed home from work waiting. No one accountable and no one cares. Oh but to be clear they were happy to take money when I purchased. Go to Leon's people they have a brand new store in Welland and are having a great grand opening. I will never by from the Brick again.
- RRRob2 days ago1.0Ordered an appliance online and received a phone call this morning confirming it was ready for pickup. I drove 30 minutes to the store. Waited around for another 20 minutes, only to be told that the item had been sold earlier that day. The associate said a replacement would arrive on Friday. Unbelievable waste of an evening.
- KWKent Walker3 days ago5.0The two delivery personnel arrived at the designated time. They were very careful unloading the dryer. They were respectful of the home and quickly completed the process, Very professional and effective. Great product suggestions.
- ASAlex SudnikowiczJun 23, 20262.0Factory Mattress warranty behind a paywall? Asked multiple times - sales guy stated only way to get the 10 year manufacturer warranty is if 100-130$ mattress protector was on same invoice. Not an aftermarket 3rd party warranty, it the Serta/sealy factory warranty. If the warranty is from the manufacturer - why do I have to buy a terrible and overpriced mattress protector which wrecks the feel of my bed to get it? Seems very scummy. Not required for other stores/online. He was very knowledgeable though.
- RNRhonda NicholsJun 23, 20261.0Customer Service is unprofessional, inconsistent from one staff member to the next and they take a very lackadaisical approach; their no refund policy handcuffs the customer to accept store credit or ‘choose another item to match’ policy is horrendous. Product availability is constantly back ordered and as a customer is left with paying for an item that they do not have and/or are months waiting for to be in stock for delivery. Consumer check and double before you agree to purchase from The Brick, St. Catharines. Buyer Beware!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
Return policy varies by item; see the Satisfaction Guarantee page on The Brick's website for details.
Can I cancel my order and get a refund?
Yes, orders can be cancelled and refunded prior to delivery or pick up by visiting any Brick location with refunds issued to the original payment method.
Can I get my deposit refunded in cash if I paid in cash?
Cash refunds are not always possible; cash payments are typically refunded to a debit card or via cheque mailed to the payer.
How can I add an extended warranty to my purchase?
Warranties can be added during online or in-store purchase, or within 30 days after receipt by visiting a Brick store; details are on the Warranties and Protection Plans page.
What delivery services does The Brick offer?
Premium Delivery Service is available in most areas; third-party and Canada Post shipping are used where The Brick delivery isn't available; no deliveries to the USA.
What installation and assembly services are available?
Licensed installation and assembly are offered for appliances, electronics, and furniture at competitive prices; see Installation and Assembly page for details.
What are The Brick's store hours?
Open Monday to Friday 10:00-21:00, Saturday 10:00-19:00, Sunday 11:00-18:00; holiday hours may vary.
How can I get to The Brick store in St. Catharines using nearby landmarks?
The Brick is located near Michael's crafts store and KFC, making it easy to find and combine your shopping or dining visits.
Are there places to eat near The Brick in St. Catharines?
Yes, nearby options include KFC for fast food, Chopped Leaf for salads, barBURRITO for Tex-Mex, Big Marco's Italian Restaurant, and McDonald's Canada.
What other stores and services are close to The Brick that I might find useful?
Nearby are Michaels for arts and crafts, Beauty Boutique by Shoppers Drug Mart, Canadian Tire Gas station, Farm Boy grocery store, and Sleep Country Canada mattress store.
Brand Certified Facts from The Brick
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Certified July 05, 2026Yext Knowledge Graph
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