Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
My husband and I went to The Brick in Simcoe today needing to buy a washer and dryer.
We left feeling very pleased with our purchase and over all experience.
Sam Timykoglou was the best sales consultant we could have asked for. He was very approachable, friendly, knowledgeable, and most of all patient, with all of our questions.
In addition to the over and above customer service we received from Sam, the store was very clean and organized.
We were also very pleased with the sales that The Brick is offering at this time.
We confidently recommend The Brick Simcoe to every one!
Rosa & Ricardo
RD
Ray Danley
Jul 1, 2026
5.0
Posting for a friend in Delhi, ON. When customer service seems like a lost art; there is still hope. As seniors replacing an 18 year old TV and with a much better but complicated system; initial attempts to set it up didn't work. Alex, owner of The Brick in Simcoe came out himself to fix things on a Saturday morning. It too several hours to co-ordinate the old hookups, ie VCR/DVD and additional speakers. I cannot say enough about his work ethic & sincere dedication to customer service. I give Alex and his staff a 5 star rating. Roger & Eleanor
RW
Ryan Wales
Jun 23, 2026
5.0
Erik was very helpful, polite and friendly. He got us what we came in for, and was very knowledgeable about the products that we purchased. Thank you Erik! Ryan and patty wales
RR
Rick Van Ryssen
Jun 19, 2026
5.0
We came in to purchase a new mattress. Sam T. was very personable and helpful. Thank you!!
TC
Tammy Caruso
Jun 19, 2026
5.0
I visited the store on June 18 and was immediately assisted by Amanda
She was beyond pleasant and personable. I went in just to look because I couldn’t buy anything that day. I wanted my husband to see and test out the couch I found.
We went back this morning the 19th. Amanda wasn’t working today but Sam helped us. Again, so pleasant and knowledgeable. He was able to answer all of our questions.
We ended up buying the couch I looked at.
So pleased with the whole process from beginning to end.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies based on the item purchased. Visit the Satisfaction Guarantee page on The Brick's website for complete details.
Can I cancel my order and receive a refund?
Yes. Orders can be canceled by visiting any Brick location before product delivery or pickup. Refunds are made to the original payment method; deposits on special orders are non-refundable.
How can I add an extended warranty to my purchase?
An extended warranty can be added during in-store or online purchase, or within 30 days after receiving your product by visiting a Brick store. Details are available on the Warranties and Protection Plans page.
What delivery and pickup options does The Brick provide?
The Brick offers curbside pickup, standard delivery, and no-contact delivery services.
What are The Brick's store hours?
The store is open Monday to Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM. Special holiday hours may apply, such as Nov 11, 2025, when the store is open from 9:00 AM to 5:00 PM.
What payment methods does The Brick accept?
The Brick accepts American Express, cash, financing, Mastercard, and Visa payments.
What types of products can I find at The Brick in Simcoe?
You can find furniture, mattresses, appliances, electronics, and home goods including sofas, dining tables, beds, refrigerators, washers, dryers, TVs, and much more from many top brands.
Are there any nearby beauty salons I can visit when shopping at The Brick?
Yes, nearby beauty salons include Faria Hair Studio & Spa and Vintage Hair Studio, both great spots to relax before or after your visit to The Brick.
How can nearby attractions help enhance my visit to The Brick in Simcoe?
After shopping at The Brick, you can enjoy nearby restaurants like Sagi Caribbean Restaurant or Bev's Chip Wagon, or leisure options such as Simcoe Billiards and Lock King Escape Rooms for entertainment.
Is there convenient automotive and service-related shops around The Brick?
Yes, nearby automotive services include Krown Rust Control and Regional Auto Glass, Ltd., which can be helpful if you need vehicle maintenance while in the area.
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