Brand Certified
RONA Simcoe
3.8(438 reviews)
Certified by RONA Simcoe • May 17, 2026
Business Details
10 Davis Street East, Simcoe, ON
N3Y4N5, Canada
Certified by RONA Simcoe • May 17, 2026
(519) 426-2740
Certified by RONA Simcoe • May 17, 2026
https://www.rona.ca/en/store/ontario/simcoe/rona-simcoe-33420
Certified by RONA Simcoe • May 17, 2026
About
Certified by RONA Simcoe • May 17, 2026
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting ToolsRONA
RONA Simcoe has the best articles and products for your renovation, construction, and home decoration projects.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Certified by RONA Simcoe • May 17, 2026
Hours
Certified by RONA Simcoe • May 17, 2026
Monday7:00 AM - 8:00 PM
Tuesday7:00 AM - 8:00 PM
Wednesday7:00 AM - 8:00 PM
Thursday7:00 AM - 8:00 PM
Friday7:00 AM - 8:00 PM
Saturday7:00 AM - 6:00 PM
Sunday8:00 AM - 6:00 PM
5/18/20267:00 AM - 8:00 PM
Reviews
3.8
438 reviews
5 stars
191
4 stars
109
3 stars
53
2 stars
23
1 star
62
- CVChloe VanMaele6 days ago5.0My mom and I went into the garden centre yesterday when there was a young brunette with glasses working. I think she was in there by herself. But she was so helpful and knowledgeable about a lot of the products we were asking her about, she has great costumer service skills and was just very kind all around. It was my first time in the garden centre at Rona in simcoe and I’d DEFINITELY go again!
- RPRoman PletiakMay 13, 20261.0I’ve been working in construction for 10 years, and for 10 years I’ve been buying materials from different building supply stores. Unfortunately, this was by far the worst experience I’ve ever had at RONA. I purchased materials that were apparently not even available in their warehouse, and afterward I had a very difficult time trying to get my money refunded. Instead of helping resolve the issue professionally, the manager named Earl was extremely rude, dismissive, and unhelpful. Rather than trying to fix the problem, he started blaming me for the situation. Mistakes with inventory can happen — but customer service and accountability are what separate a good store from a bad one. This experience was frustrating, disrespectful, and a complete waste of time. I would seriously reconsider buying from this location again.
- DPDebbie PikeMay 8, 20261.0I did a review about 3 years ago it was good... Now not so good. 1) Went to get a wheelbarrow they had on sale... Hmmm couldn't find it. They had to order it in. Took a week. 2) Hired a contractor to put a lattice on top of my deck. Went to Rona to get lattice. None in the yard, so ordered it to come in Thursday, today goes up pays for it goes in the yard to get it, nope not there. Wrong kind brought in. At the rate this is going I will be lucky if it is done before the holiday weekend. I wanted it done before then. Not the contractor fault... He can only do what he can. I really hope Rona gets their stuff together or they are going to end up closing.
- SCStephen CharbonneauApr 30, 20263.0Apparently the employee I talked to on the phone about building materials had just arrived from outer space. Phones were new and their first computer hadn't arrived yet?
- DWDrivewise Simcoe, Brantford & WoodstockMar 26, 20265.0A wonderful store with warm, helpful service. We love coming here and will be back.
Frequently Asked Questions About RONA Simcoe
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is RONA Simcoe's return policy?
You can return most products within 90 days of purchase in original condition with the receipt for a refund, exchange, or store credit. Appliances have exceptions. See https://www.rona.ca/en/returns-and-refunds for details.
How can I check the status of my order at RONA Simcoe?
Check your order status online using your order number and email or by logging into your RONA account. You'll receive email updates on status changes. More info at https://www.rona.ca/en/track-order.
Does RONA Simcoe offer delivery and curbside pickup?
Yes, RONA Simcoe offers both delivery and curbside pickup services. Delivery is free for parcel orders over $49 and truck delivery is available for larger items at $79. More details at https://www.rona.ca/en/online-purchases.
What are the opening hours for RONA Simcoe?
RONA Simcoe is open Monday to Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM.
Which brands can I find at RONA Simcoe?
RONA Simcoe carries brands such as KitchenAid, Dyson, Dewalt, Husqvarna, Frigidaire, Broil King, Weber, Kohler, Bosch, and more.
Does RONA Simcoe provide installation services?
Yes, many installation services are offered including appliance installation, roofing, flooring, cabinets, windows, and plumbing. Visit https://www.rona.ca/en/install-services for details.
How can I pay for my purchases at RONA Simcoe?
Payments can be made using Visa, MasterCard, Rona credit card, cheque, or PayPal online. Cash payments are accepted in-store only.
What can I visit near RONA Simcoe for leisure or services?
Nearby you can visit Simcoe Lions Park for outdoor activities, enjoy bowling at White Horse Bowling, or relax at Awaken Day Spa. These places offer leisure options close to your shopping.
Are there services nearby to help with automotive needs near RONA Simcoe?
Yes, nearby automotive services include Maaco Collision Repair & Auto Painting, Kal Tire, and Tirecraft Simcoe for repairs and maintenance.
Can I combine a visit to RONA Simcoe with some cultural or artistic activities nearby?
Absolutely! The Norfolk Potters' Guild & Studio and Storyteller Dance Studio are nearby locations where you can enjoy arts, crafts, and dance before or after your visit to RONA.
Brand Certified Facts from RONA Simcoe
This information is certified by RONA Simcoe and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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- Legal business name
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