Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Both the showroom sales crew and delivery crew were exceptional , delivery crew was amazing to deal with and had incredible customer service. Thanks for everything !!
AR
Andrew Roy
Jul 18, 2026
5.0
Great experience. Faith was very helpful and professional in walking us through our purchase and options.
Store had a great showroom and it was easy to look at all the furniture set up.
Delivery team was also informative and fast at bringing everything in.
DK
dollyk123 knudson
Jul 16, 2026
5.0
Everything about our dealing with the Brick went perfectly. They were helpful, patient and professional. The delivery guys are top notch. Very polite and easy to talk to. Good going!!!!
WB
Wendy Bacola
Jul 8, 2026
5.0
Phil and Cam are a great team. They delivered our fridge on time. Our cottage is very old; but they carefully measured all hallways and doors and found the best way to maneuver the old fridge out and the new fridge in. They kindly instructed us on safety tips and advised we add a power surge protector which we did. Thank you Phil and Cam.
CL
Cindy Lewis
Jun 25, 2026
1.0
I ordered a queen sized Yorkdale 12
Drawer bed and scheduled pick up before moving into a new house with my kids. I picked it up as planned and then put it together and realized they gave me a double frame with a queen headboard and queen mattress. When I called they asked me to bring it back and they could get me the queen in about three weeks. It was already put together and not in the box, boxes cut up. I decided to keep the double for my six year old and bought her a mattress. I ordered the queen and they had me pay full price for the second bed as well even though they are the ones that screwed up royally. It came theee weeks later and when I started to put it together I realized it was missing one of the major big pieces. Orillia is not close for me which is why they can’t deliver it - and now I have to wait until tomorrow to call and ask where the other piece is - hopefully they have it - and then drive all the way there again and pick it up again - if I’m lucky and they actually have it. Omg. I will never use this store again.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
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