Brand Certified
The Brick
4.5(3,598 reviews)
Certified by The Brick • Aug 30, 2026
Business Details
20 Ashtonbee Rd, Scarborough, ON
M1L 4R5, Canada
Certified by The Brick • Aug 30, 2026
(416) 701-0800
Certified by The Brick • Aug 30, 2026
http://www.thebrick.com
Certified by The Brick • Aug 30, 2026
About
Certified by The Brick • Aug 30, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Aug 30, 2026
Hours
Certified by The Brick • Aug 30, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.5
3,598 reviews
5 stars
2,951
4 stars
210
3 stars
67
2 stars26
1 star
344
- OMOzzy Mermer3 days ago1.0They don't keep their word; things are delayed, and when you call to ask about it, they give answers that feel like they're mocking you. Someone named Michael in customer service didn't even apologize and gave me rude responses; I am not satisfied at all.
- EBEmuye BogaleAug 22, 20265.0When I entered the store, the sale representative, Shaima Siddika, was incredibly helpful. She guided us through the process of selecting the perfect sofa for our home. Her honesty, kindness, and patience made the experience enjoyable. I’ll definitely be returning in the future for other furniture purchases.
- MBMo BariAug 18, 20265.0Brick delivery person, Manvir Singh, delivered my exchange mattress, and I am truly happy with the service my family received! Excellent customer service, and they took out our old mattress because only my wife and son were home! Highly recommend The Brick and definitely extremely satisfied with their service!
- TETanya EdwardsAug 16, 20261.0Update: It's been a week since I sent an email to reviews@thebrick.com as they requested, to date, there has been no response. After a 2nd delivery attempt, which was cancelled by the delivery team, we finally received the sectional yesterday. While I am very pleased with the overall look of the sofa, I am disappointed with the quality of the chaise. The chaise section is insufficiently stuffed, causing you to essentially sink into a hole when sitting on it. This is not the level of quality I expect. We will be requesting an exchange for a chaise that is properly filled and provides the appropriate level of support. Given the lack of response to my previous email, I sincerely hope the team handling that request will be more responsive. August 16, 2026 review: Sales rep. reneged on a promise. As for delivery, we waited at home all day for a delivery they scheduled between 1:30-4:30pm. I tracked it and at 4:55pm received an email and text stating they were on the way, immediately afterwards the tracking detail changed to "incomplete" without any explanation. We went to the store, and they claimed a delivery attempt was made at 3:55pm, which was impossible as someone was sitting outside. I dislike corporations lying to me, hence I'm rethinking the purchase.
- MBMaster BariAug 16, 20261.0Ms. Sonali, who works in customer service, was supposed to tell me when I should be receiving my new mattress…never called me to tell me that I had a balance due…had to come into the store cause they never pick up there phone calls…had came in and exchanged my mattress on my Flexiti card…Ms. Sonali is very horrible at customer service! Avoid her at all costs!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
This information is certified by The Brick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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