Brand Certified
The Brick
4.5(3458 reviews)
Certified by The Brick • May 17, 2026
Business Details
20 Ashtonbee Rd, Scarborough, ON
M1L 4R5, Canada
Certified by The Brick • May 17, 2026
(416) 701-0800
Certified by The Brick • May 17, 2026
http://www.thebrick.com
Certified by The Brick • May 17, 2026
About
Certified by The Brick • May 17, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • May 17, 2026
Hours
Certified by The Brick • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
5/18/202610:00 AM - 9:00 PM
Reviews
4.5
3,458 reviews
5 stars
2,828
4 stars
204
3 stars
66
2 stars26
1 star
334
- AGAsik GDM5 days ago5.0The delivery team communicated clearly ahead of time, arrived precisely on schedule, and were very professional at every step. They unpacked the item carefully, placed it exactly where I needed, and conducted themselves with excellent manners. I'd highly recommend them.
- ACAmy ChenMay 10, 20261.0I purchased a washer from them last Sunday with the delivery scheduled on a weekday between 1 to 4. However the driver showed up at 7:45 PM, with no phone call or explanation for the delay. When they arrived, they refused to remove my old machine because it was not disconnected. I explained that I was not informed in store that this is required. Because they could not remove the old one, they also refused to install the new one. I was then asked to talk to the store to reschedule another delivery date. This is unacceptable as I can't take another day off work. I attempted to call the store several times to discuss the issue but was unable to reach anyone. I am extremely disappointed with the experience.
- LElondon EuannMay 6, 20261.0If i could give ZERO star I would. Worst experience ever. They have no regards for your time.still waiting on a delivery since Saturday.its now Wednesday, when I called to speak to a manager was told the manager is on break ,I asked to have him called me back .Still haven't received a call back. Went to the store to get a refund and was told I couldn't get a refund until the following day.VERY unprofessional and shitty service.
- EBEAT BKK THAI BAR & RESTAURANT BloorMay 6, 20265.0I would like to commend your delivery staff for their excellent service. They were friendly, polite, and always greeted us with a warm smile. Their approachable attitude made the experience very pleasant, and it truly reflects well on your team.
- ZIZobair IslamMay 3, 20261.0We visited this Brick location to purchase a sofa, but the experience was extremely frustrating. On the first day, the sales representative quoted us a price and assured us it would be valid the next day on VIP sale. When we returned, the price had nearly tripled. He acknowledged that he made a mistake while calculating the price on the first day and asked us to come back again next day so that he can offer some discount. On the third visit, he gave us another price, which was $50 higher than the second day’s quote, which had already been nearly triple the original price from the first day. Since we really liked the sofa, we were still willing to proceed. At that point, he promised that the delivery fee would be waived. We confirmed multiple times that we intended to purchase the sofa at that price and asked for one day to adjust our budget before returning. However, on our fourth visit, he changed the terms again, stating he could not waive the delivery fee and instead offered a $50 discount, which still made the total about $40 higher than what was previously promised. We visited the store four days in a row based on repeated assurances that were not honored. This resulted in wasted time, extra commuting and a very disappointing overall experience.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
This information is certified by The Brick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website