Brand Certified
The Brick
4.5(3,657 reviews)
Certified by The Brick • Oct 11, 2026
Business Details
20 Ashtonbee Rd, Scarborough, ON
M1L 4R5, Canada
Certified by The Brick • Oct 11, 2026
(416) 701-0800
Certified by The Brick • Oct 11, 2026
http://www.thebrick.com
Certified by The Brick • Oct 11, 2026
About
Certified by The Brick • Oct 11, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Oct 11, 2026
Hours
Certified by The Brick • Oct 11, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
10/12/202610:00 AM - 9:00 PM
11/11/202610:00 AM - 9:00 PM
11/27/202610:00 AM - 9:00 PM
12/24/202610:00 AM - 9:00 PM
12/25/202610:00 AM - 9:00 PM
12/27/202611:00 AM - 6:00 PM
12/31/202610:00 AM - 9:00 PM
1/1/202710:00 AM - 9:00 PM
1/2/202710:00 AM - 7:00 PM
Reviews
4.5
3,657 reviews
5 stars
3,003
4 stars
215
3 stars
67
2 stars26
1 star
346
- PLPhil Larkin1 day ago5.0Delivery information was shared from the time it left the store until arrival. Crew was great and ensure new TV was working and undamged. Very good experience.
- EHeyad housin5 days ago5.0These delivery workers were truly skilled and professional. They knew exactly how to handle and maneuver such a large sofa set and managed to bring it up using the elevator. They were experienced enough to know that the elevator was actually large enough and completely suitable for the delivery, and that is exactly what they did. Unfortunately, because of the lack of experience of the previous delivery workers, my delivery was delayed for another week. The company even told me that I would have to choose a smaller sofa set or cancel the order.Eventually, we agreed to have the sofa delivered by the stairs to a floor below my apartment because the previous workers were unable to find a solution. Today’s workers were completely different. They were professional, experienced, fast, and knew exactly how to handle the situation. They proved that the elevator was more than enough, and they successfully delivered the entire sofa set without any problem. These workers deserve 10 stars for their skill, professionalism, speed, and excellent service. I was honestly impressed. My advice to the company is: please hire experienced and skilled delivery workers like these ones. The previous workers did not even try to find an alternative solution and caused an unnecessary one-week delay. Thank you to today’s delivery team for doing an excellent job!
- ETEric TOct 8, 20265.0Happy with service. Sales consultant Shaima was great throughout process. Even after sale, she was reachable to help provide updates on delayed shipment and made sure we were taken cared of. We were the last delivery of the day and the guys who came were very accommodating and professional.
- CLChris LeeOct 7, 20265.0The whole experience was a breeze. Everybody is so professional. I found counter stools that I like and a bookshelf and within a wk they were delivered promptly with live tracking. Love it! L
- ASAhmad SamiSep 12, 20261.0**UPDATE TO MY PREVIOUS NEGATIVE REVIEW:** Unfortunately, even after The Brick responded and contacted us, nothing has actually been resolved. At this point, it feels like we are being treated as nothing more than **ticket numbers in their system rather than customers who deserve a real solution.** We have received ticket numbers, emails, promises, explanations, and more delays — but still **NO ACTUAL SOLUTION and NO BED.** We have now spent approximately a month without the bed we purchased. My wife and I have repeatedly explained how seriously this situation has affected us, yet instead of a meaningful resolution, we continue to receive more promises and explanations for previous delays. **What are we supposed to do now? How many emails, support tickets, delays, and broken promises does it take before a customer is treated like a person instead of a case number?** We did not purchase promises, support tickets, or excuses. **We purchased a bed. And we still do not have it.**
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
This information is certified by The Brick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website