Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
I am 100% Satisfied with the purchase and very pleased with their customer services and Ethan thank-you for all the support you’ve shown me.. Thank-you Ethan 🙏🏼❤️
DM
Don McAlpine
5 days ago
1.0
I was given a Text Friday03/26. Telling me the chair I bought would be delivered Sat. July 04/26. It's 6:45pm Sat. July 04/26. The two men showed up. They had to take the recliner out of the box. They got it to the landing. The main entrance door needed to come off. The drivers said no. They just put it in the house. At that point I noticed the plastic side was scratched up. I sent it back.
DL
Dave Leader
6 days ago
5.0
I had purchased a freezer for my son, my son had decided he no longer needed a freezer,because it wouldn't fit in his apartment. They allowed me to return the product,no questions asked for a full refund. Great customer service.
NC
Nicole Celeste
Jun 16, 2026
5.0
I had the pleasure of meeting Dutton at The Brick in Sarnia. He was super sweet, extremely kind, and very patient with my 4 year old nephew. He showed me all different washer dryer combos and helped me choose one that would be absolutely perfect for my home. Thank you so much Dutton for everything!!!!!
AL
April Lewis
Jun 16, 2026
5.0
Had a great experience working with Albert. Helping us through the vast options to narrow down to a few great selections to choose from. We most recently purchased a new mattress and bed frame, we will be back when we are ready to commit to the new washer and dryer we have our eye on.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
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