Brand Certified
RONA Petawawa
3.3(129 reviews)
Certified by RONA Petawawa • Jul 26, 2026
Business Details
3025 Petawawa Boulevard, Petawawa, ON
K8H1X9, Canada
Certified by RONA Petawawa • Jul 26, 2026
(613) 506-7662
Certified by RONA Petawawa • Jul 26, 2026
https://www.rona.ca
Certified by RONA Petawawa • Jul 26, 2026
About
Certified by RONA Petawawa • Jul 26, 2026
Home Improvement StorePaint StoreBuilding Materials SupplierHardware StoreCommercial AppliancesOutdoor Furniture StoreKitchen AppliancesBathroom Supply StorePlumbing Supply StoreElectrical Supply StoreRONA
RONA Petawawa has the best articles and products for your renovation, construction, and home decoration projects.
Location
Certified by RONA Petawawa • Jul 26, 2026
Hours
Certified by RONA Petawawa • Jul 26, 2026
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday8:00 AM - 5:00 PM
Sunday8:00 AM - 5:00 PM
Reviews
3.3
129 reviews
5 stars
43
4 stars
33
3 stars
3
2 stars
17
1 star
33
- SCSeth Christie3 days ago5.0Exceptional service. Staff were friendly and efficient. Bought wipers for my car, the price was pretty good for the quality, they work great! Will 100% go again if I need something while I'm in the area.
- CCecile -Jul 9, 20261.0I've given this store many chances, hoping each time I'll have a better experience. Unfortunately, 95% of the time, staff has NO idea what they hold in stock, NO idea what to recommend, NO idea how to find something when they DO have it in stock. At least some of them are nice but.. this week was the last straw for me. The dark haired woman at customer service was extremely rude and seemed bothered by questions. I'm over it. Terrible store.
- KTKatie TMay 25, 20261.0If i could give 0 stars i would. Went three times out of connivence to this store (spending hundreds sadly) and was let down every time. terrible customer service, no help, bad attitude when returning a product (they gave us the wrong item in the shipping yard and brought back 30 min later where we were treated like we were doing something wrong). Online showing stock and in store had none, the man who is working the service desk should try a different position, he clearly does not want to work with customers. Honestly , everyone should save their sanity and just make the drive to pembroke. Better service, stock, products, availability and prices at home hardware or depot. Very disappointed and won’t be returning.
- BBBrad BarryApr 18, 20265.0It's the place to go when you live in pet.
- EMEdward MahoodApr 14, 20265.0I used the purchase on-line, pick up process. Could not have been easier.
Frequently Asked Questions About RONA Petawawa
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is RONA Petawawa's return policy?
You can return most products within 90 days of purchase in their original condition with the receipt for a refund, exchange, or store credit. Appliances have exceptions. More details are at rona.ca/en/returns-and-refunds.
How can I check the status of my order at RONA Petawawa?
Check your order status online with your order number and email or by logging into your RONA account. You'll receive email updates about status changes. More info at rona.ca/en/track-order.
Does RONA Petawawa offer delivery services?
Yes, delivery is available. Parcel delivery is free on orders of $49 or more. Truck delivery for large items like appliances is available in most stores for $79. Contact the local store or visit rona.ca/en/online-purchases for details.
What are the store hours for RONA Petawawa?
Monday to Friday: 7:00 AM to 7:00 PM; Saturday and Sunday: 8:00 AM to 5:00 PM.
Can someone else pick up my order from RONA Petawawa on my behalf?
Yes, you can designate a third party aged 16 or older. They must bring the confirmation email and government-issued photo ID when picking up the order.
Are installation services available at RONA Petawawa?
Yes, many stores offer installation services. Check the 'Installation Service' section on rona.ca or visit the store to find out more and get quotes.
How do I pay for purchases at RONA Petawawa?
You can pay online using Visa, Mastercard, RONA credit card, or PayPal. In-store payment also accepts cash and cheque. Flexible financing options are available for installments.
What nearby places can help me plan my visit to RONA Petawawa?
You can stop by Supplement King Petawawa for health products or grab a coffee at Starbucks Canada nearby. After shopping, Little Caesars Pizza offers convenient dining options close to RONA Petawawa.
Are there convenient financial services near RONA Petawawa?
Yes, TD Bank Financial Group and Northern Credit Union are nearby for your banking needs, and The Exchange Network and TD Canada Trust provide nearby ATM services for easy access to cash.
Brand Certified Facts from RONA Petawawa
This information is certified by RONA Petawawa and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 26, 2026Yext Knowledge Graph
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