Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
The sales department was great! Marc, in particular, was professional and very helpful throughout the process of buying our new couch. He kept us informed every step of the way, right through to delivery, and was upfront and honest about all the pricing details. He was also great at keeping our toddler busy while we tried out the different options in-store.
The delivery team was punctual, courteous, and clear about what to expect, including any potential challenges getting the couch into the house. They assured me that the unpackaged couch would fit through our entryway, and it did with little to no trouble. They assembled it in record time and took away all the packaging.
Thank you to everyone at The Brick in Pembroke for completing our family room and making our house feel like home again!
HB
Holly Byers
Oct 8, 2026
5.0
We had a wonderful experience at the Brick in Pembroke. We came in to purchase a washer and dryer and we were greeted by Nicole S. She was such a pleasure to deal with. We will definitely be back in the future !!!
BK
Bryan Keith
Sep 27, 2026
5.0
When first coming into the brick to look around at sectionals, we initially spoke with Tammy. She was so pleasant to speak with and knowledgeable when it came to the products. She was extremely helpful, and friendly with zero pressure to purchase anything. We came into the store days later prior to closing, and met with Nicole who was very patient with us. She was quick and knowledgeable with answering our questions to make our purchase, without feeling rushed out the door. The two gentlemen dropping off the couch were great, they were friendly, and careful with our couch, and explained what they were going during set up so we knew how to take it apart if need be. Overall, we are very happy with the entire experience. Thank you to all of the wonderful employees at The Brick.
JM
Judy Masalas
Sep 25, 2026
4.0
the first delivery one of the end tables came with a piece of the glass broken, the two guys that delivered were excellent, my second delivery the two guys went above and beyond to get our side by side in our home, kutos they were very very professional and knew what to do. thanks 1000 stars for your delivery guys on both counts
LB
Lester Behm
Sep 23, 2026
5.0
Was not pressured into sale, was left to browse, was given accurate product information, when decided on purchase, was happy with sale price. When I picked up purchase at store it was there when they said it would be. No visual damage to product when I took it home and unpacked it. New sofa works as it should and is comfortable, the GE washer, dryer combo won't be hooked up till renovation is finished. All in all we had a good experience buying at The Brick.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The Brick's return policy varies by item. Please refer to the Satisfaction Guarantee page on their website for full details.
Can I cancel my order and get a refund?
You can cancel your order before delivery or pick up by visiting any Brick location. Refunds are made to the original payment method; deposits on special orders are non-refundable.
How can I add an extended warranty to my product?
Extended warranties can be added during purchase online or in-store, or up to 30 days after receipt by visiting a Brick store.
What delivery options does The Brick provide?
The Brick offers premium delivery in most areas, sometimes using third-party couriers or Canada Post. Delivery is available across Canada but not to the US.
What are the store hours for The Brick in Pembroke?
The store is open Monday to Thursday from 9:30am to 7:00pm, Friday 9:30am to 8:00pm, Saturday 9:00am to 5:00pm, and Sunday 10:00am to 4:00pm.
What payment methods are accepted at The Brick?
The Brick accepts American Express, Visa, Mastercard, cash, and offers financing options.
Are there any notable places near The Brick in Pembroke?
Nearby places include Pizza Hut for a quick meal, Steven & Julie’s NOFRILLS supermarket for grocery shopping, and West End Plaza for additional shopping needs, making it convenient for customers to combine errands.
How can nearby transit or amenities help me visit The Brick?
Nearby restaurants like Pizza Hut and transit services close to The Brick provide easy access and opportunities to dine before or after shopping for furniture and appliances.
What services does The Brick offer besides delivery?
The Brick provides product removal, recycling, installation, assembly, service, and repair services for your convenience.
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