Business Details
1200 Pembroke St W, Pembroke, ON
K8A 7T1, Canada
Certified by The Brick • Aug 30, 2026
(613) 732-1476
Certified by The Brick • Aug 30, 2026
http://www.thebrick.com
Certified by The Brick • Aug 30, 2026
About
Certified by The Brick • Aug 30, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Aug 30, 2026
Hours
Certified by The Brick • Aug 30, 2026
Monday9:30 AM - 7:00 PM
Tuesday9:30 AM - 7:00 PM
Wednesday9:30 AM - 7:00 PM
Thursday9:30 AM - 7:00 PM
Friday9:30 AM - 8:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 4:00 PM
Reviews
4.6
850 reviews
5 stars
700
4 stars
66
3 stars
28
2 stars5
1 star
51
- JQJulie Quesnel2 days ago5.0Excellent service today was served with such service by Tammie Moore. She understood my needs what I wanted and also shower me alternative to make sure I was making great choice. Simply the Best service I ever received in a Brick. Being militant seen quite a few and bought quite a lot. Thanks for the great service will be back
- GKGord Kubisheski4 days ago5.0Good experience only thing was warehouse didn't shipped when was expected and was canceled after I was already had house cleared but it wasn't the stores fault and they got another delivery date set right away delivery was in and out with no damage,great job guys.
- DMDan MartinAug 18, 20265.0I recently purchased a new washer and dryer set from The Brick, and the entire experience was fantastic from start to finish. Upgrading laundry appliances can be overwhelming with so many options on the floor, but Nicole made the process completely seamless. Nicole was incredibly knowledgeable, patient, and attentive to what we needed. She didn't just try to make a sale; she genuinely helped us find the right set for our home, explained all the features clearly, and made sure we got a great value. The transaction and delivery process went smoothly, and the new machines are working brilliantly. If you are shopping at The Brick, I strongly recommend asking for Nicole—her customer service is truly top-notch. Five stars all around!
- SBStephanie BensonAug 17, 20265.0We recently purchased a new mattress from The Brick, and we had a fantastic experience! Chris, our sales representative, was absolutely wonderful. He was knowledgeable, friendly, and took the time to answer all of our questions without making us feel pressured. We were also able to take advantage of the no payments for 18 months promotion, which made the purchase even better. Overall, we were very happy with the service and our experience. If you’re shopping for a mattress, I would definitely recommend asking for Chris!
- NDNadine DemersAug 4, 20261.0We had a terrible experience with the brick. We bought a couch and a loveseat. We were told the loveseat was on back order and we would receive it in 3 months, that was fine. We got the call that we could come pick up our couch that had arrived, when we went to pick up, we were told that only one girl was working in the back , she asked us for help to bring the couch outside to the truck. My boyfriend had to push the couch on the trolly and load it in the truck, this poor girl was all by herself with no help. Then we got the call our love seat would be delivered, when they got to our house, the couch was in the back of the delivery truck, not covered no plastic wrap or cardboard. The couch was very dirty , full of dirt. When they set up the couch, they realized the couch was broken. We called the brick, we were offered $400 off the couch when we paid $5000 for the set. Not a great experience at all.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The Brick's return policy varies by item. Please refer to the Satisfaction Guarantee page on their website for full details.
Can I cancel my order and get a refund?
You can cancel your order before delivery or pick up by visiting any Brick location. Refunds are made to the original payment method; deposits on special orders are non-refundable.
How can I add an extended warranty to my product?
Extended warranties can be added during purchase online or in-store, or up to 30 days after receipt by visiting a Brick store.
What delivery options does The Brick provide?
The Brick offers premium delivery in most areas, sometimes using third-party couriers or Canada Post. Delivery is available across Canada but not to the US.
What are the store hours for The Brick in Pembroke?
The store is open Monday to Thursday from 9:30am to 7:00pm, Friday 9:30am to 8:00pm, Saturday 9:00am to 5:00pm, and Sunday 10:00am to 4:00pm.
What payment methods are accepted at The Brick?
The Brick accepts American Express, Visa, Mastercard, cash, and offers financing options.
Are there any notable places near The Brick in Pembroke?
Nearby places include Pizza Hut for a quick meal, Steven & Julie’s NOFRILLS supermarket for grocery shopping, and West End Plaza for additional shopping needs, making it convenient for customers to combine errands.
How can nearby transit or amenities help me visit The Brick?
Nearby restaurants like Pizza Hut and transit services close to The Brick provide easy access and opportunities to dine before or after shopping for furniture and appliances.
What services does The Brick offer besides delivery?
The Brick provides product removal, recycling, installation, assembly, service, and repair services for your convenience.
Brand Certified Facts from The Brick
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Certified August 30, 2026Yext Knowledge Graph
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