Location.com logo
Publicly Sourced

Mermaid Pools and Hot Tubs

This profile is uncertified and using publicly sourced data

Yext customers see up to a 9% lift on Google Gemini and gain access to:

  • Performance insights across AI and traditional search
  • Competitive benchmarking for your locations
  • Clear, actionable recommendations to improve visibility
  • AI-powered tools to manage your digital presence at scale
Certify your brand

About

Swimming Pool ContractorHot Tub StoreSwimming Pool Repair ServiceSwimming Pool Supply Store
Since 1965, Mermaid Pools & Hot Tubs has helped homeowners across Ottawa and the National Capital Region create beautiful, functional backyards. We design and build custom in-ground pools, and sell and install high-quality above-ground pools and hot tubs from top manufacturers. With over 40,000 installations completed, we proudly service everything we sell. Our two retail locations in East and West Ottawa offer a full range of pool and spa supplies, water care products, and accessories. Known for expert service, quality craftsmanship, and a commitment to customer satisfaction, Mermaid is your trusted partner for year-round backyard enjoyment whether you're dreaming of a peaceful spa retreat or a backyard built for family fun.

Location

Mermaid Pools and Hot Tubs
2012 Tenth Line Rd, Orléans, ON
K4A 3W3, Canada

Hours

Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 5:00 PM

Reviews

Boost local visibility and reputation with reviews

Certify your brand
4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.