Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Thank you to Ken, salesman at Brick, thank you to efficient and awesome delivery men but someone in Niagara Falls goofed and we didn't receive our entire order 🙁
KK
Kaz Kulaga
Aug 23, 2026
5.0
Fantastic experience!. We had a wonderful experience shopping here thanks to Julian. He was incredibly welcoming, knowledgeable and gave us plenty of space to explore. Julian helped us find the perfect couch for our home and made the whole process completely stress-free. We highly recommend asking for Julian if you visit Brick in Niagara Falls
CT
Cindy Toth
Aug 22, 2026
5.0
Julian provided excellent service at the Niagara Falls Brick furniture store. We took his recommendation for an amazing sofa and chair with clean lines, quality leather and unique colour at a fantastic price - a beautiful clear out deal. Thanks very much Julian!
FL
Fernanda Leitão
Aug 19, 2026
1.0
This was one of the worst customer service experiences I’ve had. They were great when it came to selling me the sectional, but the delivery experience was terrible, and things got even worse when I had to contact them because the sectional arrived damaged.
The staff at the store were rude and unhelpful, and no one seemed to have any information or take responsibility for resolving the issue. Every time I reached out, I basically got the same response: they didn’t have any information and couldn’t help.
I’m not sure if this is the level of service at all The Brick locations or if it’s specific to the Niagara Falls store, but based on my experience, I definitely would not recommend this location. I’ve rarely experienced customer service this poor.
BG
Bea Guillemette
Aug 6, 2026
5.0
Jim is a kind and friendly guy, he helped me pick all my things out and priced all for me. I bought, fridge, stove, washer, dryer, sound, bar and speaker and tv. I got a great discount. His service was amazing. So far all my things are great. The delivery Team, are very kind and friendly and did a great job putting the things in in place and hooking them up making sure did not hit the walls, doors in my new place. They cleaned up and took boxes with them, Thank you Brick Team
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
This information is certified by The Brick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: