Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
I had a great experience with Julian! He was friendly, professional, and helpful throughout the process. His attentive service made everything easy and enjoyable. Thank you, Julian!
AV
Angie Cerenzia Visca
Oct 7, 2026
5.0
WELL, EVERYONE WAS NICE COURTEOUS & PROFESSIONAL FROM
THE SALESROOM STORE OR IN MY SENIOR EXPERIECE CASE FROM THE PARKING LOT SPOT. THE MANAGER & STAFF WERE QUITE FRIENDLY. HOW REFRESHING FROM OTHER SERVICES IN TOWN. DELIVERY 👌 PERFECT. OTHER BUSINESSES SHOULD LEARN A FEW THINGS
FROM THE BRICKS EXAMPLE! HAPPY THANKSGIVING &
🦇 HALLOWEEN! I'LL BE BACK. CIAO!
CIAO!
SC
sandra C
Sep 28, 2026
1.0
Voided an extended warranty on my microwave after I purchased it. When I call them today and they said yes in fact it was voided, if I checked my flexity account it showed a few days later there was a refund. I'm not sure why it was voided. I certainly did not void it, I have extended warranty on all my appliances always have ever since purchasing from the brick or Leon's. All the rest of my purchases for that day has the extended warranty on it still. So they can say whatever they want, they can do whatever they want and it's too bad for you. Very disappointed in the brick!
Updated spoke with a manager at the Brick today and told me when they checked my bill there is no reason given of why my warranty was voided. So she gave me an option of getting a new microwave with a discount. Do not need a new microwave only the handle. She said she couldn't get the handle but again if I wanted a new microwave I could get a discount. I found a handle online, she said if I wanted to pay for it she could order 🙄. So I will keep my one star as nothing was solved. Not sure what has happened to customer service these days it terrible!!
AR
Anita Ravi
Sep 18, 2026
5.0
I had an excellent experience working with Yuvraj at The Brick. From start to finish, he was extremely customer-focused, friendly, professional, and genuinely committed to making the entire experience as smooth as possible.
What stood out most was his coordination and attention to detail. He went above and beyond to ensure everything was handled properly, and whenever there was an issue or something needed clarification, he was incredibly responsive and quick to help resolve it.
Yuvraj was patient, approachable, and dependable throughout the process. His swift responses and willingness to take ownership made a huge difference, especially when coordinating multiple items and details.
This is exactly the kind of customer service that makes you want to return to a store. Thank you, Yuvraj, for making the whole experience seamless and pleasant. Truly appreciate all your help and would happily recommend you to anyone shopping at The Brick!
DB
Daniel Beatty
Sep 17, 2026
5.0
We were looking for a new washer after our old one began leaking. Julian the sales associate at this location was great to work with and very patient with us as we had a lot of questions and concerns about this Samsung washer. We were looking for a no frills type of washer (the least smart one possible). He showed us this one and at first we were skeptical on the brand but he took the time to explain to us how quiet and efficient this washer really is. Sure enough it's a very quiet machine so far. I want to thank Julian and team for getting us a great deal on it and helping us out. Wishing him lots of success in his field!
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
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