Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Disappointed that the delivery people would not remove the interior drum of the old washer, to be left at the curb, as promised.
SD
Stephen Donohoe
Aug 25, 2026
5.0
Excellent service from both employees who delivered the TV. Great customer service skills and amazing ambassadors for The Brick.
SS
Sadegh
Aug 23, 2026
1.0
NEWMARKET BRICK is the most annoying place I have ever been. We purchased too many stuff,some of them were defective,they didn’t return them.
WHAT A DISGUSTING MANAGEMENT
I WOULD NEVER RECOMMEND BRICKBTO ANYONE
RA
ROOHOLLAH ABDOLLAHI
Aug 19, 2026
1.0
If I Could Give Zero Stars, I Would
Extremely disappointing experience with The Brick and Flexiti.
The salespeople are very welcoming when you enter the store, but in my experience, the service changes completely after the sale. Be very careful before spending your money here.
I was offered what sounded like 0% financing through Flexiti, but the regular interest rate can be around 32%–35% when promotional conditions are not met. Make sure you understand every term and additional charge before signing anything.
My couch also arrived with a broken piece in the middle console. I reported it and asked for the damaged piece to be replaced. Instead, I was offered a small reimbursement. When I requested a proper replacement, I experienced resistance.
What disappointed me most was the response from the store manager. Instead of focusing on resolving the customer's problem, I felt the manager was more focused on defending the company's position than providing customer service and finding a reasonable solution.
For the amount of money I spent, I expected much better quality and customer service.
My advice: read the financing agreement carefully, ask about every additional charge, inspect your furniture upon delivery, and compare other retailers before buying.
BA
Bahareh Arani
Aug 16, 2026
1.0
We bought a couch from The Brick in Newmarket expecting it to last for years. Unfortunately, after only three months of normal use, the seat cushions sagged badly. When we sit on the couch, we literally sink into it, which is completely unacceptable for a relatively expensive piece of furniture.
What was even more disappointing was the customer service. We were told that the warranty does not cover the cushions. We even offered to pay for replacement cushions, but after waiting a week, we were simply told that they don’t even sell replacement cushions. But what upset us even more was the complete lack of customer service. No apologies, no effort to find a solution.
For a company with such a long history in Canada, it is very disappointing to see such poor product quality and such little willingness to help customers. We expected much better from The Brick.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies based on the item purchased. For full details, check the Satisfaction Guarantee page on their website.
Can I cancel my order and get a refund at The Brick?
You may cancel your order by visiting any Brick location. Refunds are made to the original payment method, with deposits on special orders being non-refundable.
What payment options are available at The Brick?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa.
What are The Brick's store hours?
The Brick is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, and Sunday 11:00 to 18:00. They have special holiday hours as well.
Does The Brick offer delivery and curbside pickup?
Yes, The Brick offers curbside pickup, delivery, and no-contact delivery services.
What assembly and installation services does The Brick provide?
They offer professionally licensed installation and assembly services for appliances, electronics, and furniture at competitive prices.
Which brands does The Brick carry?
They carry brands like Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, Amazon, and many more.
What nearby stores can I visit along with The Brick in Newmarket?
You can visit HomeSense, The Chesterfield Shop, Bouclair, Walmart Canada, Marshalls, and Winners, which offer furniture, home goods, and clothing options nearby.
Are there nearby services to help with moving or key needs when shopping at The Brick?
Yes, nearby you can find Vital Movers for moving services and Minute Key for key and locksmith needs, which may help during your furniture shopping and moving process.
What dining options are available nearby The Brick in Newmarket?
Nearby dining options include McDonald's Canada, Mr Zagros Mediterranean Restaurant, Pizza Pizza, and Barburrito Mexican Restaurant, perfect for a meal before or after your visit.
Brand Certified Facts from The Brick
This information is certified by The Brick and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: