Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
We bought a mattress from here and we were met with amazing customer service and attentiveness by Bhushan!
PM
Prashanth Minkuri
3 days ago
5.0
We had a great experience at the Brick store. Raj was very patient and took the time to explain all our questions and concerns in detail, which made our decision much easier. We were able to make our purchase the same day. Highly recommend Raj for his excellent customer service!
HH
Himashi
4 days ago
5.0
Subhin provided us excellent service.
VS
Vishal Sharma
Jul 23, 2026
1.0
Worst customer service, delivery & assembly
Customer service: Telling customer this mattress is in stock. Later at the time of delivery, they will say this is not in stock.
You have to go to their store to verify where is your mattress?
They will write wrong address & ship it to wrong location. Lack of cordination between employees. They all speak their native language no english
Delivery: Delays in given time frame
Assembly: Delays in given time frame
AM
Arlene Mota
Jul 20, 2026
5.0
On monday July 20,2026 i went to the brick in heartland to purchase a new stackable washer and dryer for my condo. I was pleasantly greeted by Sabrina who helped me choose ones that would be suitable for my condo.
Thank you Sabrina for your help. I truly appreciated it.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies based on the item purchased. For full details, visit the Satisfaction Guarantee page on our website.
Can I cancel my order and get a refund at The Brick?
Yes. Orders can be canceled and refunded prior to product delivery or pick up. Refunds are made to the original payment method. Deposits on Special Order items are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
What are The Brick's store hours?
The Brick is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. Holiday hours may vary.
What delivery and pickup services does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services.
Which brands can I find at The Brick?
The Brick carries brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, Amazon, and more.
Are there any nearby places to visit around The Brick in Mississauga?
Nearby places include PetSmart for pet supplies, The Beer Store and LCBO for beverages, and Linen Chest for home goods. You can visit these before or after shopping at The Brick.
Where can I get my tires serviced near The Brick?
Kal Tire, an automotive repair and tire dealer, is located nearby and can assist with tire services while you shop at The Brick.
Are there any spas or medical services near The Brick for relaxation or health concerns?
Yes, Complete MD Family Practice and Med Spa and Piel Suave Medispa are close by, offering medical spa and laser hair removal services which you can visit alongside your trip to The Brick.
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