Brand Certified
The Brick
4.5(4,785 reviews)
Certified by The Brick • Jul 05, 2026
Business Details
5800 McLaughlin Rd, Mississauga, ON
L5R 4B7, Canada
Certified by The Brick • Jul 05, 2026
(905) 502-7500
Certified by The Brick • Jul 05, 2026
http://www.thebrick.com
Certified by The Brick • Jul 05, 2026
About
Certified by The Brick • Jul 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Jul 05, 2026
Hours
Certified by The Brick • Jul 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
8/3/202610:00 AM - 9:00 PM
Reviews
4.5
4,785 reviews
5 stars
3,967
4 stars
182
3 stars
77
2 stars45
1 star
514
- JAJoe Alexander6 days ago1.0I had a very disappointing experience at The Brick Heartland. Last week, Manager Ilona approved a price of $449 plus tax for an appliance, and the salesperson (Manny) confirmed everything. I returned today to pick it up, only to be met by Manager Asad Shah, who refused to honour the agreement and accused both the salesperson and me of lying. This level of disrespect and inconsistency is unacceptable. Customers should not be treated this way, especially when returning to complete a purchase already agreed upon.
- JNJayshita NarainJul 3, 20265.0Had an absolutely wonderful experience shopping for furniture thanks to Jaseeka! She fully understood exactly what we needed and provided incredible assistance every step of the way. What truly set her apart was her dedication even after the sale was finalized—she followed up and helped us with all of our post-purchase inquiries without hesitation. Jaseeka provides top-tier customer service, and we truly appreciate her help. We highly recommend asking for her!
- AKAriana KiaJul 2, 20261.0DO NOT SHOP HERE Purchased a couch and dinning set from here 3 weeks ago and thought everything was amazing… turns out it was too good to be true. One day before the CONFIRMED scheduled delivery date, we called to confirm what time the couch and dining set would be delivered tomorrow. Instead of confirming the delivery time, they tell us they have sold out of half of the pieces of our couch THAT WAS ALREADY PAID FOR and the pieces will not be back in stock until end of August (it is currently July 3rd). Not only that, but that pieces that are in stock can’t be delivered for another 5 days. They could not even bother to call and let us know. If we had not called ourselves, we would have been waiting around all day tomorrow for a delivery that was not going to happen. We have already disassembled and removed our previous couch with the impression that we were receiving the new one tomorrow as scheduled at the time of purchase. When speaking to their “customer service” instead of apologizing and trying to rectify the situation, we were told “well you should have had it delivered sooner” WHY THE HELL WOULD YOU OFFER SCHEDULED DELIVERY DATES IF YOU ARE GOING TO SELL AN ITEM AFTER IT IS PAID FOR?? Literally how does that make any sense?? Then the absolute USELESS sales associate that sold us the couch and dining set offered to compensate $100 for the inconvenience. Our purchases totalled close to $6500… what the hell is $100 going to do for us?? And they couldn’t even be bothered to offer an apology. If they even respond to this review I’m sure it will be something along the lines of “please contact this support email for further assistance”… why would anyone do that when your support team is absolutely useless and their only resolution is that we should have picked a sooner delivery date. How about not lying to your customers that their purchased product will be held until the desired delivery date. They also offer an incentive to leave 5 star reviews for a chance to win the cost of your purchase back… I’m sure now this is just a muse to drown out any negative reviews. Save your time and your money and shop literally anywhere else. The Brick used to be a reputable and reliable furniture store, and is now run by a bunch of scammers.
- NJNathaniel JosephJun 20, 20265.0I had an outstanding experience working with Sohaib. From the very beginning, he demonstrated exceptional professionalism, product knowledge, and genuine care for my needs. He took the time to understand exactly what I was looking for, answered all my questions patiently, and guided me through the entire process with honesty and transparency. What truly sets Sohaib apart is not only his excellent sales skills but also his character. He is kind, respectful, trustworthy, and always willing to go the extra mile to ensure complete customer satisfaction. His positive attitude and dedication made the entire experience smooth, stress-free, and enjoyable. I highly recommend Sohaib to anyone looking for outstanding service and a truly exceptional person to work with. Thank you, Sohaib, for your hard work and commitment to excellence!
- DFDina FasoulJun 17, 20261.0Stay away from this store: shady sales practices Our sales rep SOHAIB became absolutely unprofessional and disrespectful when we tried to contact him for a return. During the purchase when we wanted to shop around at other stores before making a decision he was so polite and convinced us that we had 90 days to return any item we didn’t like. But as soon as we received the item and tried to do a same day return he refused, became unprofessional and aggressive and said “DID I FORCE YOU TO BUY THE MATTRESS!?” Absolutely disgusting customer service never have I dealt with someone so unprofessional. I tried to escalate to the manager and he said “he’s our oldest sales associate no way he would say you could return something, but yea sorry nothing I can do” The comedy is in the fact that their own website states that you can return for 7 days as long as the item is in its original packaging and not on clearance or a special order item (so ours does qualify for a return as per their own policy)
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies based on the item purchased. For full details, visit the Satisfaction Guarantee page on our website.
Can I cancel my order and get a refund at The Brick?
Yes. Orders can be canceled and refunded prior to product delivery or pick up. Refunds are made to the original payment method. Deposits on Special Order items are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
What are The Brick's store hours?
The Brick is open Monday to Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. Holiday hours may vary.
What delivery and pickup services does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services.
Which brands can I find at The Brick?
The Brick carries brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, Amazon, and more.
Are there any nearby places to visit around The Brick in Mississauga?
Nearby places include PetSmart for pet supplies, The Beer Store and LCBO for beverages, and Linen Chest for home goods. You can visit these before or after shopping at The Brick.
Where can I get my tires serviced near The Brick?
Kal Tire, an automotive repair and tire dealer, is located nearby and can assist with tire services while you shop at The Brick.
Are there any spas or medical services near The Brick for relaxation or health concerns?
Yes, Complete MD Family Practice and Med Spa and Piel Suave Medispa are close by, offering medical spa and laser hair removal services which you can visit alongside your trip to The Brick.
Brand Certified Facts from The Brick
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Certified July 05, 2026Yext Knowledge Graph
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