Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Friendly and courteous gentlemen who were nice to deal with who offered assistance to my husband when moving other stuff to make the pathway free. Thank you guys.
DM
Debbie M
Aug 20, 2026
5.0
From my in store experience all the way to the 2 young men who delivered it was a great experience.
I had a fridge emergency and needed a new one ASAP. Heather and Marc in store were fabulous and the 2 men who delivered were polite, efficient, and super fast. I APOLOGIZE for not getting their names!
Thank you The Brick Midland!
SC
Susan Cunningham
Aug 19, 2026
5.0
Very happy with the delivery, the men were very professional and were careful bringing in the fridges we got. 👍
AH
A Hutchinson
Aug 17, 2026
5.0
Amazing customer service at the Brick Midland. They went above and beyond. Will definitely be back.
KP
KunaTai P
Jul 28, 2026
1.0
The worst customer service, both online and on the phone. The recliner chair I purchased also leaves a lot to be desired.
It came with saggy seat leather, poor finish at the back, and did not meet my expectations.
An online order that was delivered without a package, and it was assembled inside for testing. The delivery guys rushed out when I tried to ask questions and told me to call the store.
When I tried talking to them online and on the phone, they gave me scripted answers and refused to accept a return, of if I did, they would charge me 25%.
They proceeded to give me a lecture to try the furniture at the store first, and that I should have left in the box.
How? No box came with it. I bought it online because I am a senior and have mobility issues. I explained that to the lady on the phone.
The woman did not seem to care. In fact, her statements made me feel small and devalued.
I was a customer at the Brick for years, in Barrie. The dealing I just had today with the Midland branch was truly disappointing and has changed my mind about The Brick. Completely.
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
Return policies vary by product. Please visit the Satisfaction Guarantee page on their website for detailed information.
Can I cancel my order and get a refund?
Yes, orders can be canceled anytime before delivery or pickup by visiting any Brick location. Refunds are issued to the original payment method; deposits on Special Order items are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa.
What are the store hours for The Brick in Midland?
The Brick is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 11:00 AM to 5:00 PM. In-store pickups are available Monday to Saturday from 12:00 PM to 5:30 PM.
What delivery services does The Brick offer?
The Brick offers curbside pickup, standard delivery, and no-contact delivery services.
Does The Brick provide installation and assembly services?
Yes, professionally licensed installation and assembly services are available for appliances, electronics, and furniture at competitive prices.
What are some nearby places I can visit when shopping at The Brick in Midland?
Nearby you can visit Dollar Tree for discounted goods, Tim Hortons or Stacked Pancake & Breakfast House for food, and The Home Depot for home improvement needs, all within close proximity for a convenient shopping experience.
Are there nearby beauty and wellness services close to The Brick?
Yes, customers can visit Beautiful Nails and Spa, First Choice Haircutters, and SmartStyle for nail and hair services nearby.
Where can I find optometrists or health services near The Brick Midland?
Nearby health-related services include IRIS Optometrists and Opticians, Midland Smile Solutions dental clinic, and North Simcoe Family Health Team medical center.
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